Complete Care at Berkshire is a for-profit skilled nursing facility located at 5501 Perkiomen Ave in Reading, PA, and it's part of the Complete Care network, though it operates independently and is licensed to use the Complete Care name. The facility has 130 certified beds and usually has about 116 residents each day, with staff providing 3.60 nurse hours per resident daily, but staff turnover is fairly high, with about half of the nurses leaving each year. English is commonly spoken among staff, and clinic staff may know other languages. Folks there get a clean environment with healthy air, modern rooms, and plenty of space around the building, plus food that's known to be good.
Long-term care, assisted living, and memory care services are available, including round-the-clock nursing, and the team's known for being accommodating and respectful, especially in the memory care unit which provides support for people living with Alzheimer's or other dementia types, using personalized plans and secure areas for care. There's a state-of-the-art therapy gym and specialized programs for orthopedic rehabilitation, cardiac care, stroke recovery, and wound care, plus in-house dialysis, subacute rehab, and innovative therapies tailored to each resident. The staff work together to meet individual needs and help residents work toward their health and recovery goals, and the nursing and therapy teams include staff nurses and a doctor on call when needed.
Residents can take advantage of daily living support, shared spaces, full-time staff assistance, and an on-site beauty salon and barbershop. There's support for both male-only and female-only living options as well as pet allowances, and folks gather for activities, both onsite and offsite, with programs for recreation, mental stimulation, and education. Specialty care in respiratory therapy and pulmonary care is available for people with breathing challenges like COPD. Hospice care and respite care can be arranged, and people get support with discharge planning and case management when it's time to move on.
The setting aims to feel home-like and friendly, with a receptionist who's helpful at the front desk, staff who pay attention to cleanliness and detail, and frequent leadership visits to build trust. People living at Complete Care at Berkshire get personalized treatment plans and the support they need to feel as independent as possible, but the facility isn't currently accepting new patients, so you'd need to check in about when spots might open up.
