Conner-Williams Nursing Home

    105 Morton Ave, Ridley Park, PA, 19078
    3.3 · 8 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but shabby facility

    My mother stayed here and the small, homelike staff were genuinely friendly, helpful and attentive - they kept her happy and well cared for, and I would recommend them. However the building is old and shabby (sticky, dirty floors, tiny lobby), and frequent understaffing left residents forlorn with no aides or nurses in sight; I'm disappointed and worried.

    Pricing

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    Amenities

    3.25 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      2.0
    • Value

      3.3

    Pros

    • small, homelike setting
    • friendly staff
    • helpful staff
    • attentive staff
    • excellent/wonderful care
    • residents well taken care of (families pleased)
    • highly recommended by some families
    • considered one of the best in the area by some reviewers
    • social activities (movie-watching, cookouts)
    • family would not hesitate to place another member

    Cons

    • old, dated facility
    • shabby rooms
    • dirty, sticky floors
    • needs updates and maintenance
    • creepy atmosphere reported by some
    • small lobby and limited common space
    • lack of staff or staff not visible
    • elderly residents appearing forlorn or neglected
    • some reviewers report severe neglect or disgraceful conditions
    • inconsistent quality over time (used to be better)

    Summary review

    Overall impression: The reviews for Conner-Williams Nursing Home are strongly mixed, with a clear split between family members who praise the personal care and small, homelike feel and others who report serious concerns about the physical environment and staffing/oversight. Multiple reviewers emphasize strong positives around caregiving and interpersonal interactions, while an overlapping set of reviewers describe the facility as dated, dirty, and understaffed. The combined picture is of a small facility that can deliver very attentive, family-pleasing care in some cases but also shows evidence of inconsistent quality and maintenance problems that worry other observers.

    Care quality and staff: The most frequently mentioned positive theme is the staff and the quality of care. Reviewers repeatedly describe staff as friendly, helpful, and attentive; several people explicitly say that residents are "well taken care of," that family members are "pleased with staff," and that they would "highly recommend" the home or would not hesitate to place another relative there. These comments suggest that when staffing and operations are functioning well, residents receive strong, compassionate hands-on care and families feel reassured. Counterbalancing that, a subset of reviews report a troubling lack of staff presence—phrases such as "no aides or nurses in sight," "lack of staff," and residents looking "forlorn" suggest occasions of understaffing or poor supervision. This divergence points to inconsistency: while staff are praised in many accounts, staffing shortages or lapses have been observed by other visitors/residents.

    Facilities, cleanliness, and maintenance: Several reviewers call attention to the physical state of the building. The facility is repeatedly described as old and in need of updates, with specific complaints about shabby rooms, a small lobby, and dirty or sticky floors. Some language is strong—"total disgrace," "horrified," and "not a good place anymore"—indicating that at least a portion of reviewers perceive the environment as unacceptable. These comments suggest that the facility's infrastructure and housekeeping standards are uneven: for some families the homelike atmosphere may outweigh aging physical features, but for others the deterioration and cleanliness issues are major concerns.

    Activities and social life: Positive notes about activities are present but limited: reviewers mention movie-watching and cookouts as examples of social programming. These items indicate that there are communal activities that can contribute to a homelike, community-oriented atmosphere. However, there are no details about frequency, variety, or dining quality, and the activity-related comments are not as numerous as staff- or facilities-related comments.

    Management, consistency, and patterns: A key pattern in the reviews is inconsistency over time and between residents. Multiple comments portray Conner-Williams as "the best in the area" and recommend it strongly, while others claim it has declined and needs significant improvement. This suggests variability either in conditions over time (some reviewers implying it "isn't as good anymore") or variability across shifts/units. The combination of high praise for staff and strong complaints about cleanliness and staffing visibility may indicate management challenges in maintaining consistent staffing levels, training, or housekeeping/maintenance standards. There are also potential safety and quality-of-care implications in reports of no staff being present and elderly residents appearing forlorn.

    Conclusions and takeaways: If you value small, homelike settings and have had positive reports from families who say staff are attentive and residents are happy, Conner-Williams appears capable of providing very good, personable care. However, prospective residents and families should also be aware of repeated complaints about an aging facility, cleanliness problems, and apparent staffing shortfalls. These are non-trivial concerns that can affect resident comfort and safety. For a balanced assessment, visitors should see the exact unit and room, ask management about current staffing ratios and housekeeping protocols, and try to observe multiple times (different shifts/days) to judge consistency. The reviews indicate both strong strengths (staff and individualized care) and important weaknesses (facility condition and inconsistent staffing/oversight) that families should weigh carefully.

    Location

    Map showing location of Conner-Williams Nursing Home

    About Conner-Williams Nursing Home

    Conner-Williams Nursing Home sits at 105 Morton Ave in Ridley Park, PA, and you'll find it right on a hill with a street-level entrance and a building layout that's a bit different from what you see in big centers. This place is a nursing home with both private suites and shared rooms, all air-conditioned and fully furnished, and each has a private bathroom. There's cable, WIFI, telephone, and internet service throughout, and you'll see a small front lawn with flower pots and chairs out front. The front entrance leads right into a home-like area with four double-occupancy rooms, and there's a large living room with a TV and a piano, decorated to feel like someone's own house. The dining room's always interesting, thanks to a resident painter who's made it an ongoing art project, and you'll spot a man with prosthetics on his legs working away at his canvas.

    The lower level, also at street level around back, holds eight double rooms, another dining room, a screened-in porch, and another living area with a TV, so there's space to relax and people can choose to eat in their own rooms if they want. You'll find activity coordinators on each floor, and there's always entertainment of some kind-performers visit, and staff run bedside activity programs for folks who aren't as mobile. The staff also bring aromatherapy, reading, and sensory activities like hand massage or electronic stuffed animals for residents with dementia who respond well to touch. Physical therapy is available right in residents' rooms, and the Falling Star program helps keep an eye on folks who might be likely to fall.

    Conner-Williams focuses on caring for seniors with health problems that need constant watching and medical help. There are certified nurses, doctors, nursing assistants, and physical therapists working together to deliver skilled nursing care, help with medications, mobility, and daily personal needs like bathing and dressing at any hour. Safety's taken seriously, with secured areas to stop wandering, and transportation is offered. Residents are welcome to have visitors join them for meals, and spa services are also available. The community runs under Purple Door, LLC, and is part of a bigger network that's won awards for senior living services across nursing homes, memory care, assisted and independent living, home care, and care homes. Staff are known for being kind and helpful, making sure residents feel at home and have a say in little things, like requesting certain foods-there was talk of French toast once. Dining here is important, with chefs and meal planners focused on nutritious, tasty food. Social activities are encouraged, and both mental and physical engagement are seen as part of good care. Conner-Williams isn't fancy, but people say it feels homey and welcoming, with small touches and a friendly spirit that aren't always found in bigger places.

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