Westgate Hills Rehabilitation & Nursing Center

Westgate Hills Rehabilitation & Nursing Center sits over in Havertown, PA, and it's a good-sized place with 110 certified beds, usually with about 101 residents on an average day, and some call it spacious and worked on making the rooms more comfortable with ongoing renovations, so you'll find a mix of new touches and a home-like environment, with comfortable lounge areas and an enclosed courtyard, which some folks like for getting outside. The people there can get all kinds of care, including skilled nursing, rehabilitation, memory care for Alzheimer's and dementia, long-term care, palliative care, hospice, and respite services, all under one roof, and the staff gives personalized attention as much as they're able. Folks can get Physical, Occupational, Speech, and even Respiratory Therapies, and there's a special Spark Rehab Program focused on Resident Centered Care-this program covers post-acute care, long-term rehab, and even has help for making plans to return home, making sure primary doctors are kept in the loop, which makes it a little easier for folks adjusting after a hospital stay. Nursing care's available, with 3.68 nurse hours per resident a day, though the nurse turnover sits at 52.6%, which makes for a lot of new faces sometimes, and while the team's described as skilled, the home did have 14 total deficiencies in its last inspection, including one for infection and some for not following orders or not always meeting nutrition and medication review standards, classified at severity D, which is something to keep in mind. Dining options are varied, recreation activities happen regularly, and the place aims for a welcoming atmosphere with support for community and personal preferences, which helps some people feel more settled. Westgate Hills does provide information for families looking to move in, with tours and easy admission services like forms, patient surveys, insurance, and even help with payment. It belongs to Prestige Healthcare Administrative Services, a for-profit group, and while some parts have gotten praise for high-quality care and a supportive team, reports do show areas needing attention. The Rapid Recovery and Spark Rehab Programs are unique features residents might find helpful. The center's open for inquiries every hour of the day, and the goal's to make the stay safe and comfortable for people with many health needs.