Hampton House Rehabilitation & Nursing Center - Bedrock Care sits at 1548 Sans Souci Parkway in Wilkes-Barre, Pennsylvania, and has a rating of 3.3 based on three reviews, which means people have had mixed experiences, so folks should be aware of that. This is a full-service nursing home and senior living community that provides both long-term skilled nursing care and short-term post-acute rehabilitation, and you'll also find specialized care like in-house dialysis and memory care for people with Alzheimer's or dementia, which takes place in a secure and supportive setting to keep everyone safe. The staff at Hampton House include bilingual workers, and the place keeps its doors open for admissions all day and every day, all year round, which helps families who need flexibility. The center's therapy department has been called amazing by some, and residents have access to therapy equipment, physical therapy, occupational therapy, IV therapy, ultrasound services, tracheostomy care, diabetic care, incontinence care, high acuity care, and hospice and palliative care, so there's a wide range of health needs they can meet. The facility also provides concierge service and some elegant touches like a beauty parlor and flat-screen TVs, with free wifi and some nice-looking grounds and shared spaces.
They allow families to pick different floor plans and give help with assisted living, family caregiving, and even advice about long-term care insurance, but details about apartment layouts and the specifics of services or amenities aren't really spelled out anywhere. Hampton House does offer a lifestyle and activities program that's supposed to focus on social engagement and mental stimulation, but there have been times when residents and visitors couldn't find much in the way of activities or social work services, so experiences with that part seem to vary. Community spaces include indoor and outdoor areas where people gather and there are activities on and off site for those able to participate. People say the staff are caring, treat residents with love, and go above and beyond to make life better for everyone, especially with personal care plans tailored for each resident, which is something some families look for in a place like this.
Meals are part of what's provided, but people have described the food service as offering cold and unappetizing meals, and there aren't many menu choices for residents, so this might be important for those who care a lot about dining quality. The place doesn't give much information about amenities or features, which makes it harder for folks to get a full picture ahead of time, and there are no details on specific terms or extra services. The center is a member of the Pennsylvania Healthcare Association, and it's known for providing comprehensive resources and expert guidance when it comes to long-term care for different health needs. Payment options cover a wide range, and the staff can help guide families through different choices and resources, while offering support in a comfortable and caring environment for both residents and their loved ones.
