PruittHealth - Conway at Conway Medical Center

    2379 Cypress Cir, Conway, SC, 29526
    4.1 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, chaotic safety failures

    I appreciated the spotless, family-like, Christian atmosphere and found many caregivers, therapists and nurses truly compassionate and helpful-they made a hard time easier. But discharge planning was chaotic (no hospital bed/wheelchair at home, late orders, delivery delays, surprise last-minute charge) and management was often unresponsive. Chronic understaffing left aides overworked, meals delayed or cold, and my loved one fell twice, raising serious safety, neglect and oversight concerns. Because of those safety and follow-up failures, I cannot recommend this facility despite the wonderful frontline staff.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.07 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      2.3
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of PruittHealth - Conway at Conway Medical Center

    About PruittHealth - Conway at Conway Medical Center

    PruittHealth-Conway at Conway Medical Center is a skilled nursing and rehabilitation center dedicated to providing high-quality, compassionate care to its patients and residents. For more than 50 years, the facility has exemplified a commitment to excellence, ensuring the peace of mind of those it serves as well as their families. At the heart of its mission is a deep understanding that family comes first, which is reflected in the personalized attention and transparency offered to each individual and their loved ones throughout their healthcare journey. The center strives to deliver not only exceptional medical care but also the connection and support families need to remain informed and involved in their loved one's progress.

    The environment at PruittHealth-Conway is designed to be both therapeutic and comforting, resembling a cozy, home-like atmosphere that helps new residents transition smoothly from their own homes. The attentive staff recognizes the emotional difficulties that can arise when moving into a care facility, and they are dedicated to making those transitions as gentle as possible. Offering a warm, personal touch, staff members provide not only professional expertise but also companionship, ensuring that residents feel at home while receiving the highest standard of support.

    Patients at PruittHealth-Conway benefit from a comprehensive menu of services tailored to meet a wide array of short-term and long-term care needs. The facility is on the cutting edge of rehabilitation and aging care, utilizing modern therapy services and evidence-based practices to address each individual's unique health concerns. By fostering a clear understanding of the care process, the center empowers patients and families to make informed decisions and receive customized solutions for their circumstances. The professional staff at PruittHealth-Conway remain committed to responding to a variety of complex health situations with skill and compassion, always attentive to the specific medical, psychosocial, and cultural needs of each person.

    In alignment with its longstanding tradition of quality, PruittHealth-Conway has been recognized with distinctions such as the AHCA/NCAL National Quality Award – Bronze, reflecting its dedication to continuous improvement and service excellence. Upon admission, patients are welcomed by a team of health care professionals who guide them through every aspect of the experience, from orientation to ongoing treatment. The center's resources are designed to give families and patients clarity about treatments, therapies, and financial information, ensuring that all questions are answered promptly and thoroughly. PruittHealth-Conway at Conway Medical Center stands as a beacon of trustworthy care, balancing advanced therapy services with the comfort and understanding needed to foster healing and well-being.

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