White Oak at North Grove

    290 N Grove Medical Park Dr, Spartanburg, SC, 29303
    3.3 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Lovely facility, inconsistent basic care

    I moved my mom here and found a modern, spotless facility with beautiful courtyards, excellent dining, engaging activities, and many caring nurses, CNAs, and helpful admissions staff. The secure dementia unit and some therapists were high quality, and several staff were attentive and kind. However, care was inconsistent - therapy was often limited or skipped, call lights and toileting help were slow, and I saw neglect (soiled clothes left, delayed foot care) and unsafe transfers. Communication and staffing problems, plus a perceived focus on money, made the high cost feel unjustified. Overall a lovely place with many great people, but serious lapses in basic care leave me wary.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.28 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      3.9
    • Amenities

      3.8
    • Value

      1.4

    Location

    Map showing location of White Oak at North Grove

    About White Oak at North Grove

    White Oak at North Grove sits at 290 N Grove Medical Park Dr in the Whitney neighborhood of Spartanburg, South Carolina, and if you walk by there you'll see an apartment community with a 132-bed skilled nursing facility and a 22-bed secure memory care wing for folks who need extra help with memory issues, and they do go about things steadily, with nurses and caregivers like Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants looking after people based on care plans drawn up with doctors, and they work on all sorts of therapies too, like speech language therapy and wound care, as well as some specialized ones like Dathermy, electrical stimulation, and dysphagia therapy, and you'll find that their rehab wing handles short-term stays, helping people bounce back after illness, injury, or surgery with rehab for strokes, orthopedic issues, back injuries, amputee care, and general deconditioning, and that goes seven days a week if you need it, and they've got this Accelerated Care Plus Program and virtual rehab for folks who can't always make it in person, and then there are those extra bits like balance and fall prevention groups, music, cooking, and gardening, with home evaluations, case management, and patient, family, and caregiver education, though there isn't much to mention about things like parking, laundry, pools, or other outdoor features since the details aren't provided, and they do have legal protections for housing and employment for LGBTQ folks and others, following federal rules, but as far as pets, specific activities, or exactly what the place looks like outside or in the rooms, there's no real word on that.

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