White Oak Manor York

    111 S Congress St, York, SC, 29745
    3.9 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, serious safety concerns

    I found a mix of excellent, compassionate caregivers (Evie, Nashita, Rhonda, Terry, Joahn, Hannah) and a clean, activity-filled facility with good therapy and personal attention that made my mother comfortable. Sadly, serious safety and staffing problems undermined that - disconnected/dirty oxygen equipment, missed meals, a UTI and hospital readmission, threats by a CNA and police involvement. Administration and some nursing were unresponsive or misleading, activities/family communication inconsistent. I'm grateful for the kind staff but, given the safety issues, I cannot recommend returning without major changes.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.92 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      3.3
    • Amenities

      3.5
    • Value

      3.9

    Location

    Map showing location of White Oak Manor York

    About White Oak Manor York

    White Oak Manor York sits at 111 S Congress St in York, South Carolina, and has served seniors since 1967 as a family-owned retirement community, with 109 beds for residents who may need skilled nursing care, short-term rehab, or different levels of assistance, so you'll find options like independent living, assisted living, memory care, nursing home services, and even outpatient rehab all in one place, which helps when care needs change over time. The nursing staff includes registered nurses, licensed practical nurses, and certified nursing assistants, with 24-hour supervision from physicians and an interdisciplinary team, and the care goes beyond simple nursing, since there's wound care, dementia care, balance and fall training, prosthetics and orthotics support, even dysphagia therapy for swallowing issues. Activities run meaningfully all day, no matter your mobility; folks confined to bed might enjoy iPad games, music, magazines, spiritual visits, or see family and friends, while group things like outings, arts and crafts, and cooking groups let everyone connect.

    The community's big on keeping things social and lively, with recreational, social, and cultural programs, plus a full calendar of activities to encourage friendships and learning-there's a library, a barbershop and beauty salon, a community room, and amenities like laundry, van transportation for outings or appointments, and housekeeping. Therapies are a strong focus, with services in physical, occupational, and speech therapy available seven days a week, using programs like Accelerated Care Plus and Safe Transitions, and treatments can cover all sorts of rehabilitation, whether it's for stroke, back injury, amputees, or more general needs. Unique features include an ADL Kitchen for daily living practice, electrical stimulation, fluidotherapy, diathermy, ultrasound, and peripheral neuropathy therapy-these are technical therapies you don't see everywhere. Staff also includes medical consultants, social workers, dietitians, and therapists, and there's help with activities of daily living like bathing, dressing, eating, or medications.

    The place can store and hand out medicines, manage complex care, and meets federal standards for Medicare and Medicaid, so more folks can use its services. Services run all day and night, including dental, podiatry, ophthalmology care, pharmacy, and even mobile X-rays or religious services. Family and caregiver education matters here, and there are transition and safety programs in place. The administrator is Christie Parker, and the overall approach centers on developing a personalized plan for every resident, so people get the right mix of health care, rehab, social support, and independence where possible. White Oak Manor York tries to make sure seniors have choices, connections to others, and help right when they need it.

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