Dells Nursing and Rehab Center

Dells Nursing and Rehab Center sits over on Thresher Drive in Dell Rapids, South Dakota, where it's been a steady spot for folks seeking skilled nursing and support, and you'll find about 41 residents there on an average day, cared for by a staff that tries to focus on both compassion and professionalism as they go about their duties. The place has been managed by Chad Stroschein since 2012, alongside Jadin Wendland since 2015, and ownership comes through Stroschein Properties LLC and Chad Stroschein as well, so you get the sense it's got a fairly steady set of hands guiding things. Dells has built itself up as a facility that aims to support residents with long-term care, rehabilitation, skilled nursing, daily living help, and memory care for dementia, plus hospice when needed, and they work up specific care plans for each person, aiming to fit different needs instead of giving everyone the same treatment, and you'll see they do what they can to encourage family visits, social events like a senior prom, and getting residents out into the community for activities and field trips, so there's ways for folks to feel connected and involved if that's something they want. There's an effort to help residents keep their independence where possible, with help close by for health monitoring or daily tasks, and while most of the staff speaks English, there might be a few who know other languages too, though nobody's listed as a specialist in any other specific field. The building holds 48 certified beds and runs as a Skilled Nursing Facility, but lately there's been some issues, including a nurse turnover rate near 35% and a total of 21 deficiencies noted in inspections, some serious, including three related to infection control and a designation as a Special Focus Facility, which means regulators have flagged Dells for some ongoing quality problems over time. The facility was cited for not reporting suspected abuse, neglect, or theft the right way and not taking enough action to protect residents' belongings, and though they say they're committed to protecting people from harm, these past citations are something for families to pay attention to and maybe talk over if they're thinking about moving someone in. The care hours come out to about 3.09 nursing hours per resident per day, which is an important figure if you're looking at how much help a person might get. Even with these problems, there's still a group of professionals at Dells who've earned some good reviews and accreditations, and the environment is described as nurturing, safe, and family-focused, with staff who care about giving residents comfort, a sense of security, and a say in their own lifestyles, but anybody considering Dells should weigh the positives and the violations and ask as many questions as needed to get a clear picture of what life is like there these days.