Greystone Healthcare Center

    181 Dunlap Rd, Blountville, TN, 37617
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Skilled rehab but inconsistent, unsafe

    I had a mixed experience. The staff I encountered were warm, attentive and often went above and beyond - excellent CNAs, therapists and a skilled 24/7 respiratory team helped my mom make real progress in short-term rehab. The grounds and common areas are beautiful and home-like, and therapy/medical capabilities can be top-notch. However, care was inconsistent: chronic understaffing, slow or unresponsive nursing, missed meds, lost/mismanaged belongings (glasses, dentures, clothing), privacy and safety lapses, room cleanliness problems on some floors, and serious incidents (falls, infections, a Covid relocation with limited access). Management and communication were frequently poor, so I would be cautious about long-term placement - good for certain skilled services, but proceed carefully and watch for lapses.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.24 · 100 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.0
    • Meals

      2.3
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Greystone Healthcare Center

    About Greystone Healthcare Center

    Greystone Healthcare Center sits over on Dunlap Road in Blountville, TN, and has 160 certified beds for seniors who need different types of care, so you'll find people there getting short-term rehab, long-term skilled nursing, assisted living, independent living, and even memory care, and they focus a lot on making sure care fits each person's needs because every resident has a personalized plan designed with their health in mind, and you see folks getting all sorts of therapies there, including physical, occupational, speech, respiratory, and there's a pulmonary program for those who need help with breathing or have respiratory needs, and you can also find care for folks who haven't walked in years and need some special attention, and there are ventilation services too, which not everywhere has. You'll see a warm and peaceful setting that aims to help people relax and heal, and the place tries to keep things comfortable and convenient with private or semi-private room choices, amenities to keep folks comfortable, tours so people can meet staff and look around, and you'll find the language spoken by the clinic staff is English. The center cares for seniors with everything from 24-hour nursing for serious physical or mental health concerns to lighter, assisted living help, and there's a team covering nursing, therapy, housekeeping, and admin through the day and night. Greystone Healthcare Center has focused a lot on infection control and prevention, but they have had some infection-related deficiencies showing they didn't always meet federal rules on keeping infections from spreading, so that's something families may want to consider, especially since the nurse turnover rate is higher than the state average, with over half leaving within a year, but at the same time, their nurse staffing level is a bit above average, meaning residents get a little more nursing care each day than you'll find in most places around the state. The owners split the place fifty-fifty between B&Y Healthcare S Corp and Cody Healthcare S Corp, with indirect ownership shared between the B&Y Trust and Craig Flashner 2007 Trust, and it's run for day-to-day matters by Northpoint Regional LLC and administratively managed by Prestige Administrative Services. Since it opened under its current management, it's tried to give a full range of senior care, offering CNA training and working toward helping people restore their health and independence. The center doesn't have special programs beyond what's listed, and there's no clear info about office hours or whether they're taking new patients right now, but it remains a healthcare center where the goal is to support comfort, well-being, and personal attention, all in a calm and supportive community.

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