Sycamore Ridge Gracious Retirement Living

    175 Cartwright Farm Ln, Collierville, TN, 38017
    4.9 · 13 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    5.0

    Welcoming community with exceptional staff

    I moved in recently and love the welcoming, kind, and exceptionally caring staff - Tammy the activity coordinator and the executive chef are standout leaders. There's a vibrant community with tons of engaging activities, an on-site gym, PT support, shuttle and move-in assistance, and helpful maintenance/transportation teams. Meals are fantastic and perfectly seasoned (the lemon square dessert is a favorite); rooms and amenities are clean, bright, and affordably priced. Only downside is no step-down assisted living option yet, but overall it's a perfect fit and I highly recommend it.

    Pricing

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    Amenities

    4.92 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.8
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • exceptional, friendly, and compassionate staff
    • supportive and engaged leadership/management
    • active and dedicated activity coordinator (Tammy)
    • helpful maintenance and transportation teams
    • engaged executive chef and high-quality meals
    • varied, abundant, and engaging activities
    • warm, family-like and welcoming community atmosphere
    • clean, well-lit, and newer facility
    • nice resident rooms and on-site amenities
    • on-site gym and physical therapy (PT) support
    • shuttle service and reliable transportation
    • move-in assistance and easy transition support
    • vibrant community with always something going on
    • affordable value and competitive pricing
    • strong recommendations from reviewers

    Cons

    • no step-down option to assisted living (limited continuum of care)

    Summary review

    Overall sentiment: Reviews of Sycamore Ridge Gracious Retirement Living are overwhelmingly positive. Multiple reviewers emphasize an exceptional level of care, kindness, and professionalism among staff at every level. The facility is repeatedly described as a ‘‘perfect fit’’ or ‘‘wonderful,’’ with reviewers noting that it exceeds expectations and comes highly recommended. Positive comments cluster around staff quality, dining, activities, facilities, and the value provided.

    Staff and care quality: The dominant theme across the reviews is praise for staff and leadership. Reviewers call the staff ‘‘amazing,’’ ‘‘friendly,’’ ‘‘caring,’’ and ‘‘compassionate,’’ and they specifically highlight supportive leadership and superior management. Several comments reference a ‘‘servant’s heart’’ approach and engaged leadership that contributes to a positive culture. Individual staff are named and praised (for example, Tammy, the activity coordinator), and ancillary teams—maintenance and transportation—are noted as particularly helpful. The tenor of the reviews suggests consistent, hands-on staff involvement and warm relationships between staff and residents.

    Facilities and services: The property itself is described as clean, well-lit, and newer, with ‘‘nice rooms’’ and a range of on-site amenities. Specific services and amenities called out include an on-site gym, physical therapy support, shuttle service, and reliable transportation. Reviewers also mention move-in assistance and an ‘‘easy transition’’ into the community, indicating effective support for new residents. An ‘‘opening-day amazing experience’’ was referenced, reinforcing first impressions as positive.

    Dining and culinary program: Dining is a recurring strong point. Reviewers describe the meals as excellent, perfectly seasoned, satisfying, and a favorite among residents. The executive chef is described as engaged, and the daily menu and lunch selections receive specific praise. A named dessert (lemon square) appears as an example of positive dining experiences, which supports the overall theme that the culinary program is consistently well-regarded.

    Activities and community life: Activity programming is frequently mentioned and reviewed positively. Descriptions include ‘‘abundant activities,’’ ‘‘always something going on,’’ and an overall vibrant community. The activity coordinator receives special recognition for driving engagement. Combined with the family-like atmosphere and friendly residents, these comments indicate an active social environment that supports resident well-being and socialization.

    Value, location, and recommendations: Several reviews explicitly note that Sycamore Ridge is affordable and represents good value. Location and price are listed among factors that make the community a ‘‘perfect fit,’’ and multiple reviewers offer strong recommendations. The convergence of reasonable pricing, a welcoming environment, and robust services contributes to high overall satisfaction.

    Notable concerns and patterns: The reviews contain very few negative comments. The primary concern mentioned is the lack of a step-down option to assisted living— reviewers note there is no assisted-living progression on-site, which could be a limitation for residents who may need a higher level of care in the future. No other consistent service, staffing, or facility problems are identified across the reviews, suggesting this is an otherwise uniformly positive set of experiences. Prospective residents and families should verify continuity-of-care options if they anticipate needing assisted living later.

    Conclusion: In summary, Sycamore Ridge is portrayed as a well-managed, friendly, and engaging senior living community with standout staff, excellent dining, varied activities, and solid amenities. The overwhelmingly positive tone of the reviews points to strong staff-resident relationships, good leadership, and a lively community atmosphere. The main practical caveat is the limited on-site care progression (no step-down assisted living), so prospective residents should confirm how future care needs would be handled. Otherwise, reviewers consistently describe Sycamore Ridge as clean, welcoming, affordable, and highly recommended.

    Location

    Map showing location of Sycamore Ridge Gracious Retirement Living

    About Sycamore Ridge Gracious Retirement Living

    Sycamore Ridge Gracious Retirement Living offers independent living for seniors near Memphis, with month-to-month rent starting at $3,095 and an all-inclusive rate. The community features well-appointed studio, one-bedroom, and two-bedroom apartments, each with kitchenettes, spacious bathrooms, and important safety features like emergency pull cords. Residents can bring in their own furniture and decorate the space as they like. A live-in management team is always on-site, providing support or help when needed at any hour. If residents want basic help like medication reminders, they can contract with third-party home health care providers who come to the apartments.

    Meals are served by friendly servers in restaurant-style dining areas, with three chef-prepared meals every day and snacks, drinks, and ice cream always available at no extra charge. Special diets and tastes are accommodated, and there's a private family dining room for celebrations. Residents can join social clubs, book clubs, and art groups, or simply relax in quiet spaces with friends. There's a full calendar of activities, including fitness classes, discussion groups, games, and excursions to museums and cultural events around the city.

    The community has amenities such as a theater, a cozy library with a fireplace, card rooms, a salon, a fitness center, and walking paths outside. There are inviting lounges and courtyards for gatherings, plus areas set aside for reading, puzzles, or conversation. The Hawthorn Resident Travel Program lets residents visit over 70 other independent living communities across the country, with up to seven-night stays, all meals and activities included, and no extra charge. Guest suites are available for visiting family or friends.

    Sycamore Ridge provides weekly housekeeping and full-service maintenance, and professional drivers offer transportation to doctor's appointments, errands, or shopping trips. The focus stays on comfort, convenience, and letting residents do what they enjoy most, whether that means getting involved in community activities, taking day trips, or enjoying peaceful moments at home. Each feature, from safety systems and caring managers to the variety of events and enrichment programs, is chosen to help residents live well and feel secure every day.

    About Hawthorn Senior Living, LLC

    Sycamore Ridge Gracious Retirement Living is managed by Hawthorn Senior Living, LLC.

    Founded in 2000 and headquartered in Vancouver, WA, Hawthorn Senior Living operates 76+ communities across 20+ states. Specializing in independent living, assisted living, and memory care, they provide chef-prepared meals, transportation, housekeeping, and enrichment programs. Their philosophy "Enjoying Life, Enriching Lives, Living Well."

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