Southern Heritage Independent Living

    5310 Clemons Rd, East Ridge, TN, 37412
    4.1 · 38 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Caring staff, small facility concerns

    I found the staff consistently caring, professional, and attentive - my loved one felt at home, got good meals, and staff communication was strong. The small, conveniently located facility has pleasant common areas, fresh paint/carpet, and studio rooms (they're small) - good for someone fairly independent who wants in-house socializing. Activities ranged from bingo, crafts and Tai Chi to sparse/no outings depending on the day, so don't expect robust off-site programming. I'm concerned about inconsistent housekeeping (overflowing garbage, dirty laundry room), reports of safety/management problems (falls not assisted, police calls, alleged drug activity, staffing shortages, and rent issues). Do a tour - the people are wonderful, but weigh your loved one's care and safety needs carefully.

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    Amenities

    4.05 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.1
    • Meals

      3.3
    • Amenities

      3.5
    • Value

      3.0

    Location

    Map showing location of Southern Heritage Independent Living

    About Southern Heritage Independent Living

    Southern Heritage Independent Living sits in East Ridge, Tennessee, over on 5310 Clemons Rd., and it's a place folks go if they want a quiet and supportive spot to spend their golden years, whether they're looking for some help or wish to do things themselves, and the single-story building, nestled by scenic views like the Tennessee River and Riverwalk, makes getting around easy for everyone. With 28 private studio suites, each one has its own bathroom, kitchenette, private heating and air, big closets, and wiring for cable and phone, so you really feel you can settle in and make it yours, and most people even bring their own furniture from home, which gives everything a homey touch, while the emergency call system in every room brings peace of mind to residents and their families. The community gets high marks, with a rating of 8.2 out of 10, ranking second among the three communities in East Ridge, and people seem to appreciate the balance of independence and personal attention that comes with trained staff, including one registered nurse and resident aides making sure everyone gets the help they need.

    There are independent living and assisted living services, so if you need help bathing, dressing, grooming, or getting your medication on time, the staff are there around the clock, and they even coordinate and remind folks about medical appointments or help arrange transportation for shopping or doctor visits. The facility allows small pets, offers married couples accommodation, and folks can also get respite care for short stays if needed, which can be a relief for families. Meals come served in a cheerful dining room where the staff work hard to make sure everyone gets a tasty and nutritious plate three times a day, and you don't have to worry about chores either, since there's weekly housekeeping and laundry services, even for personal clothing and linens, so residents have more time and energy to enjoy activities like arts and crafts, games, exercise, group events, or just relaxing in the library, residents' lounge, or the landscaped courtyard, where walking trails wind around pretty trees.

    The entry fee is $600, and all utilities are included, with personal safety features like smoke detectors in every room and emergency systems standing by. Some suites have fully equipped kitchens and good storage, and there's also a barber and beauty salon right there, so folks can keep up with their routines without leaving the grounds. There's a busy calendar full of seasonal parties, social outings, visits from special guests, and fitness classes, so there's always a chance for everyone to get involved, make new friends, or just watch the fun if they rather. The whole place is well maintained, feels peaceful, and offers a setting where folks can be as active or as private as they like, with the staff making sure everyone has what they need and gets treated kindly and with dignity. Southern Heritage Independent Living really serves as a safe option in East Ridge for seniors who want comfort, company, and care in a home-like setting, whether they're living on their own or requiring a little more daily help.

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