Donalson Care Center

    1681 Winchester Hwy, Fayetteville, TN, 37334
    3.8 · 36 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Mixed care, dangerous management issues

    I had a mixed, ultimately alarming experience. The building is clean, smells pleasant, single-floor with lots of activities - many nurses, aides and therapists were kind, skilled, and attentive, and hospice/transition support was compassionate. But care was wildly inconsistent: poor staff communication, medication errors, neglect from some aides, a facial injury and rapid deterioration that ended in hospital and hospice, and administration that was rude, defensive, and even lied about insurance. If your loved one has Alzheimer's or high-care needs, do not place them here unless you stay on top of every detail. I appreciated the good staff I met, but safety and management problems make me unable to recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      3.2
    • Amenities

      4.8
    • Value

      3.0

    Location

    Map showing location of Donalson Care Center

    About Donalson Care Center

    Donalson Care Center sits at 1681 Winchester Highway in Fayetteville, Tennessee, and offers a range of services for seniors who need skilled nursing care, rehabilitation, assisted living, or long-term help, and you'll see that this place really tries to meet a broad mix of needs all under one roof, whether it's short-term therapy after a surgery, wound care after a fall, ongoing help with daily tasks, or specialized memory support for dementia and Alzheimer's, with nurses and staff around day and night and an on-site nurse practitioner ready to look after things. Residents get personal care, supervised medication, and help with things like bathing and dressing if needed, and there's always a focus on both physical and emotional well-being, as every person has a care plan built just for them that covers medical, social, emotional, and even spiritual needs, and they try to keep things feeling homelike and comfortable, with private and semi-private rooms that are easy to get to from the dining room or common areas, making visits from loved ones pleasant and simple. There's always something to do, whether it's taking part in recreation programs, joining field trips on the handicap-accessible van, or just enjoying time in the sunroom or outdoor courtyard, and the staff organizes group activities, special events, and one-on-one attention as well as religious services so people can keep up with their routines, all while making room for quiet time and personal space. People who stay at Donalson get three nutritious meals each day, personal dietary plans if their doctor says so, and access to amenities like cable TV, an emergency call system, and a beauty or barber shop right inside the building; and when someone's recovering from surgery or illness, therapists step in to provide physical, occupational, or speech therapy, working with folks on things like muscle strength, learning to do daily tasks again, or managing pain, and the rehab department pays close attention to anyone who's had a stroke, orthopedic surgery, or conditions that need careful, ongoing management, with services including IV care, wound healing, tube feeding, respiratory care, and support for new colostomy or tracheostomy patients. Hospice and palliative care offer comfort and support when someone's in the last stage of life, and families can use respite care when they need a break from caregiving themselves; staff here say they aim to create a warm, familiar, and caring environment, and there's always a hope for both comfort and dignity, with experienced people making sure folks are safe, supported, and as independent as possible, even though the center's not currently taking new patients, and any official license details haven't been verified by some sources, though the center's been around for years.

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