Brookdale Goodlettsville

    3001 Business Park Cir, Goodlettsville, TN, 37072
    3.8 · 75 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Inconsistent care despite caring staff

    I have a very mixed experience. The caregivers and activities staff can be warm, attentive and resident-focused - my loved one settled in well, enjoyed programs and we appreciated some great meals and a comfortable room/courtyard. However, chronic understaffing, high turnover and poor communication have caused missed care, soiled linens, missing items, falls and even hospital visits; leadership instability and unpredictable, rising pricing make this stressful. If you're comfortable advocating constantly, you may find good moments; if you want consistent, dependable memory care, I would think twice.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare staffing

    • Nurse on Staff (Part time)

    Meals and dining

    • Guest Meals

    Room

    • Cable/Satellite In Unit

    Transportation

    • General Transportation Services

    Common areas

    • Garden

    Activities

    • Salon Services

    Miscellaneous

    • English spoken

    3.83 · 75 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.8
    • Amenities

      2.9
    • Value

      2.6

    Location

    Map showing location of Brookdale Goodlettsville

    About Brookdale Goodlettsville

    Brookdale Goodlettsville has staff on duty 24 hours each day, and the grounds are secure, especially built for people needing memory care, so the building's alarmed doors and circular paths help keep residents from getting lost, and there are fenced courtyards and small shadow boxes near rooms for personal mementos to help people keep their memories close. Nurses work on site part-time, there's a medical director, and a doctor can be called when needed, which means medical concerns are monitored pretty closely, and there are visiting specialists like podiatrists, dentists, physical, occupational, and speech therapists who come by. The place is pet-friendly with care given for dogs or cats if someone brings one, and there's help at hand for residents with wandering, difficult or odd behaviors, or even residents who need more supervision if they're at risk of self-harm or suicide, though that depends on the situation. Residents who use wheelchairs can get around easily because everything is designed for accessibility, and there's support with daily activities like dressing, bathing, showering, or moving about, with one or two people helping if necessary and even mechanical lifts available for transfers.

    There are separate areas for those who need secure memory care, such as people diagnosed with Alzheimer's or other types of dementia, with specific programs called Clare Bridge and Solace that focus on structured activities-six a day-to encourage abilities and comfort, all run by specially trained staff who understand dementia care. There's a focus on safety, like wearable bracelets that set off alarms if someone wanders, and emergency response and fire safety systems make the building safer. Residents get three meals a day designed with their needs in mind, plus snacks, and a nutritionist or dietician helps plan the food, with a full-service dining room and a private one for special gatherings.

    They help residents keep living as independently as possible, with options ranging from active adult/55+ living up to skilled nursing. Staff can help with light, medium, or heavy care needs, and if a person's needs change over time, the level of care can change too. Support is available for everything from laundry and cleaning to grooming and medication management. There are both studio and semi-private rooms, with an average cost of $7,295 and $5,860, and indoor and outdoor spaces encourage gardening, walking, activities, shopping, or social time, plus events and hobbies, and even beautician and salon services for personal care.

    Brookdale Goodlettsville can also provide hospice and respite care, which helps families take a break when needed. Transportation for outings and appointments is offered for free or sometimes at extra cost. Residents can join in on wellness programs, events, and even read the Brookdale Blogs for more information and support. State license number 00000178 applies to its memory care services, and there's a strong focus on keeping confusion and wandering to a minimum for people with dementia. There are specific programs and features in place like Solace for late-stage dementia which offers extra support, and Clare Bridge for structured, skill-supporting activities. Residents can age in place, and the overall idea is to help people live as well as possible, with different kinds of care depending on what each person needs, and with support from staff and programs designed to fit seniors at all stages of memory or physical ability.

    About Brookdale

    Brookdale Goodlettsville is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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