Jubilee Hills Goodlettsville

    322 Northcreek Blvd, Goodlettsville, TN, 37072
    3.9 · 37 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful facility but management concerns

    I toured the bright, modern facility and appreciated the spotless, hotel-like common areas, strong activity program, and many genuinely warm, attentive caregivers. It can feel a bit clinical and not very homey, and staff quality seems mixed-some exceptional, some mediocre-and I've heard reports of favoritism and occasional neglect. Dining feedback was wildly inconsistent: raves for an amazing chef but also serious complaints about poor meals, misleading food claims, and food-safety concerns. Management and billing worried me most-high price, hidden fees, deposit disputes, and spotty communication/follow-through. Overall: beautiful place with caring staff and good programming, but I'd be cautious about costs, food, and leadership before committing.

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    Amenities

    3.86 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.8
    • Meals

      3.2
    • Amenities

      3.9
    • Value

      2.8

    Location

    Map showing location of Jubilee Hills Goodlettsville

    About Jubilee Hills Goodlettsville

    Jubilee Hills Goodlettsville sits in Goodlettsville, Tennessee, on Northcreek Blvd., and belongs to the Frontier Management network of communities, which has run it since 2018, and when you come here you're going to notice they offer different levels of care, from independent living to assisted living and memory care, all lined up under their own unique names and spaces, so there's something for folks who need just a little help and others needing more hands-on support, especially for those living with Alzheimer's or dementia since they've got a whole special neighborhood and team focused on that. Studio apartments come in several layouts, including Alcove Units at 371 and 381 square feet, and each one has a kitchenette, bathroom, closet, and entryway so families get choices to fit their needs, and larger or smaller spaces if that's what feels comfortable. They let residents bring their pets, which matters to a lot of people since pets can make new places feel more like home, and there's Wi-Fi, transportation services, and good parking, so daily life stays connected and moving.

    Meals get prepared by professional chefs, so you're going to find focus on both nutrition and taste, and if you come by for a visit, which they encourage, you'll see spaces like a dining room, lounge with a fireplace and TV, a movie theater, and a fitness room with treadmills and stationary bikes, all designed for gatherings or quiet time. Staff is on-site all day and night, every day, and they're trained for things like incontinence care, diabetic support, managing medicines, and even help for high acuity or non-ambulatory needs, and a professional nurse leads the team when it comes to both memory care and assisted living, so care plans get tailored down to the individual-sometimes that means home health or modifications, sometimes respite care, and sometimes more basic help with daily living.

    Their life enrichment program takes inspiration from Montessori methods, aiming to create chances for each resident to express themselves, and the staff works pretty hard on projects that connect residents with each other as well as with kids and others through intergenerational programs, volunteering, and local fundraising, so that sense of community feels real. You've got all the basics-housing, personal care, social activities-but there are also details like outdoor patios, entertainment rooms, and spaces set aside for emotional, mental, social, and spiritual well-being. Amenities and extra services can be talked through in a tour, since they like folks to see things for themselves. Jubilee Hills runs on a state license (478), and it's rated at 8.1 out of 10, which isn't perfect but shows people find value here. The whole setup covers a lot of ground-assisted living, memory care, independent living, nursing home care, and continuing care retirement community features-so people with a range of needs can be cared for with respect and a plan that suits that stage in life.

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