Pricing ranges from
    $1,750 – 2,875/month

    Brookdale Jackson Oaks

    3131 N Highland Ave, Jackson, TN, 38305
    4.4 · 75 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Friendly, clean facility with caveats

    I toured the place and was impressed by the very friendly, helpful staff and how clean and home-like the facility is. There are lots of activities, restaurant-style dining, a separate memory-care unit and handy amenities (PT, salon, library); rooms are adequate though older. My concerns were spotty communication/management (billing/contract issues), occasional staffing shortages or lack of engagement after move-in, and some grounds/maintenance problems. Overall it felt warm and active-I'd recommend it cautiously and advise careful contract and billing review.

    Pricing

    $1,850+/moStudioAssisted Living
    $2,875+/mo1 BedroomAssisted Living
    $1,750+/mo2 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.41 · 75 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.3
    • Meals

      3.5
    • Amenities

      4.1
    • Value

      2.4

    Location

    Map showing location of Brookdale Jackson Oaks

    About Brookdale Jackson Oaks

    Brookdale Jackson Oaks works as a continuing care retirement community where folks can find options for independent living, assisted living, memory care, and even nursing home services all in one spot, and people coming in will notice there are many different kinds of living spaces, like studios, one-bedrooms, two-bedrooms, and villas, which lets them pick what suits them best depending on what kind of care or independence they're after. Staff stays on-site twenty-four hours a day, seven days a week, to help with emergencies, and they also step in for things like grooming, bathing, dressing, medication reminders, and even getting around the building, so folks don't have to worry if they need a little extra help during the day or at night, and everything's set up to encourage independence while giving peace of mind for safety with alert systems and keypad entries at the doors. The community has common living rooms, dining spaces, memory care bedrooms designed to be calming and safe, hobby rooms for memory care residents, and secure covered porches where everybody can relax. People can enjoy different activities, too, like billiards, indoor common areas with fireplaces and natural light, events organized by staff, plus options for on-site and off-site worship, which gives the place a busy, social feeling although privacy and quiet time are easy to find, especially with outdoor patios and spots set aside for small gatherings. The facility includes an on-site salon with hair care services, spa-like bathrooms with walk-in tubs, and laundry service, which helps folks keep things simple without a lot of chores. There's a pet-friendly policy, and meals are served in dining rooms with staff handling dietary needs, so people can avoid the worries of cooking or going to the grocery store. The memory care section is secured and carefully set up to help folks with dementia or Alzheimer's keep their routines and avoid confusion or wandering, offering extra supervision and support along with activities to stimulate the mind, while independent living means less hassle and more chance for socializing or pursuing hobbies. Complimentary transportation is available for getting around town or heading out for group excursions, and the staff organizes social, educational, and entertaining activities to help people stay active and connected, plus there's support for aging in place, hospice, and respite care, which makes transitions smoother if care needs change. Brookdale Jackson Oaks keeps a steady stream of news updates like Member Spotlight and Small Business of the Month, so there's always a sense of what's happening not only inside the facility but around the local Jackson area, showing a connection to the community's life and industries, and folks can join a membership program with extras like a Member Directory and access to special programs focused on education, leadership, government affairs, and small business support. The place aims to match different levels of care to each person's needs with flexible, tailored care plans and a structured schedule if wanted, so people can feel comfortable and supported as they age, and there's always someone around when help is wanted.

    About Brookdale

    Brookdale Jackson Oaks is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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