Orchard View Post-Acute and Rehabilitation Center

    2035 Stonebrook Pl, Kingsport, TN, 37660
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Improvements overshadowed by safety concerns

    I had a mixed but mostly troubling experience. Under new leadership I saw real improvements - many nurses and CNAs were kind, the facility looked cleaner, and therapy/activities helped some residents thrive. However, care was inconsistent: call buttons were often ignored, meds were missed or given without clear explanation, responses to needs were slow, and I witnessed hygiene and safety issues (soiled bedding, filthy catheter, reports of pests) and poor nutrition/rough handling that harmed residents. Agency staff turnover and a few rude or uncaring nurses created favoritism and lapses in care. I appreciate the progress, but because of the medication, safety, and communication failures I experienced or observed, I would personally look elsewhere if you need reliable medical attention.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 111 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      4.0
    • Meals

      3.1
    • Amenities

      3.7
    • Value

      2.0

    Location

    Map showing location of Orchard View Post-Acute and Rehabilitation Center

    About Orchard View Post-Acute and Rehabilitation Center

    Orchard View Post-Acute and Rehabilitation Center sits at 2035 E 2035 Stonebrook Pl in Kingsport, Tennessee, and you'll find it offers a wide mix of care options for seniors, including skilled nursing, post-acute care, rehabilitation, assisted living, and memory care services. Medicaid recipients can get services here, and the facility takes long-term care insurance too, so there's a few ways to cover costs if that's needed. Orchard View has 180 certified beds and usually about 71 residents each day, and it caters to both long-term and short-term stays, with hospital-level support available for those who need it the most, and programs that aim to help people recover or live safely with ongoing conditions.

    Folks thinking about moving in can take a tour, try out the facilities, and even join activities during visits so you really get to see what daily life is like before making any decisions, and there's always staff and other residents to meet along the way, which helps answer questions or settle nerves. The team encourages families to speak with senior care advisors and doctors, so everyone understands the differences between independent living, assisted living, and skilled nursing, and there's quite a bit of emphasis on looking over licensing and inspection reports, understanding costs, levels of care, and what each contract might mean for future health needs. They lay out all payment options and contract terms in detail, so you're clear before you enroll.

    Orchard View has amenities such as cable TV, WiFi, washers and dryers, handrails, safety locks, handicap-accessible features, air conditioning in the rooms, guest parking, kitchens, activity rooms, indoor and outdoor common spaces, dining rooms, salons/barbershops, and even a fitness center. Meals are planned and prepared by chefs, and they provide meal services for those who want that kind of support. Laundry and housekeeping are available, with laundry and dry cleaning handled for you. Residents benefit from transportation services, and walking or wheelchair help is on hand.

    When it comes to care, you'll find personal care assistants who help with dressing, grooming, bathing, and toileting, and there's both skilled nurses and CNAs. Orchard View supports dementia and Alzheimer's patients with individualized care planning, specialized activities, and memory care programs to keep routines stable when memory's a concern. They focus on therapy after illness or injury, offering occupational, physical, respiratory, and speech therapy for recovery or to help with daily independence. There's wound care, medication support, high acuity care, podiatry, and specialty services on site, and the staff manages discharge planning and waiting lists too. Activities are both on and off the property and might include social visits, arts and crafts, games, education classes, or wellness programs throughout the week.

    The facility's owned by Plainview Healthcare Partners and is a smoking facility, which some might find important to know. It has a nurse turnover rate of 80%, which is a good bit higher than the Tennessee state average of 49.6%, though daily nurse hours per resident stand at 3.91, which is just a touch higher than the state average. The facility shows a total of 28 documented deficiencies, including issues with informing residents on Medicaid/Medicare coverage, dietary standards, safeguards against abuse, neglect, and exploitation, as well as infection control problems; these are all cited in government inspection records, showing where things have needed to improve. Administrator Rachel Hicks oversees daily operations here. There's a CNA training program for new nursing assistants too. Seniors and their families are encouraged to review all inspection and licensing reports and talk things over with doctors and care advisors before making choices, and because there's many care levels and services here, it's possible to settle in for short-term rehab or a longer stay, depending on what's needed.

    People often ask...

    Nearby Communities

    • Front exterior view of Julian Woods Retirement Community, a large three-story building with a covered entrance, multiple windows, and a parking lot with several parked cars in front. The sky is clear and blue.
      $5,112 – $6,645+4.7 (38)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Julian Woods Retirement Community

      421 Overlook Rd Ext, Arden, NC, 28704
    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Photo of Brookdale Mt. Lebanon
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Photo of The Barclay at Midlothian
      $4,000+3.9 (15)
      1 Bedroom
      independent, assisted living, memory care

      The Barclay at Midlothian

      11210 Robious Road, Richmond, VA, 23235

    Assisted Living in Nearby Cities

    24 facilities$4,849/mo
    22 facilities$4,863/mo
    30 facilities$5,081/mo
    30 facilities$5,081/mo
    26 facilities$5,146/mo
    9 facilities$4,057/mo
    11 facilities$4,777/mo
    0 facilities
    12 facilities$5,393/mo
    12 facilities$5,393/mo
    0 facilities
    23 facilities$4,987/mo
    © 2025 Mirador Living