Overall sentiment across the review summaries for Preston Place II is strongly positive, with repeated emphasis on warm, consistent caregiving in a small, homelike memory-care environment. Reviewers repeatedly note that the staff build strong relationships with residents, communicate frequently with family members, and provide compassionate, attentive care. The facility is repeatedly described as spotless and non-clinical — an "organic" or homelike atmosphere rather than a hospital feel — which many families and residents appreciate.
Care quality and staff: Multiple reviews highlight consistent, caring staff and communicative nurses. Staff continuity appears to contribute to strong rapport with residents; families report that caregivers and nurses are responsive, help residents adjust to changes, and assist families in coping with transitions. Administrator engagement is specifically praised, and several reviewers gave top scores across categories or said they would highly recommend the community. The memory-care focus is emphasized as a core strength, with staff experienced in that area.
Activities and engagement: Preston Place II offers a good variety of voluntary daily activities designed to keep residents engaged without pressure. Specific offerings mentioned include puzzles, gardening, a garden/outdoor area, sunroom gathering times, movie nights and big-screen TVs. Reviewers describe residents as busy, smiling, and participating by choice, which supports a comfortable, resident-centered routine.
Dining and nutrition: Meals are consistently praised — described as tasty, varied, and aromatic, with healthy vegetables. Several reviewers noted positive weight changes for residents (weight gain) associated with the food, generally framed as a beneficial outcome. Meal time contributes to the homelike impression of the community.
Facility size and environment: The small size (37 residents) is repeatedly presented as a benefit, enabling personalized attention, strong staff-resident relationships, and a homelike atmosphere rather than an institutional one. Amenities such as a sunroom, garden area, and common gathering spaces support socialization and comfort.
Limitations and concerns: A clear limitation noted in the reviews is a mobility requirement — Preston Place II may not be appropriate for residents who are fully immobile or need extensive physical assistance. In addition, although most comments about staff and management are positive, there are isolated negative reports: one reviewer described poor follow-up after an initial tour and unresponsive management, and another mentioned a specific rude nurse (named Beverly). These appear to be exceptions rather than the pattern, but they are significant enough that prospective families should raise questions about communication and staff conduct when touring.
Overall recommendation and considerations: The dominant pattern is overwhelmingly positive — caring, communicative staff in a small memory-care setting with engaging activities and highly regarded meals. Many reviewers explicitly recommend Preston Place II and report content, smiling residents. Prospective families should consider the facility especially if they value a homelike atmosphere, strong staff relationships, and active but voluntary engagement opportunities. At the same time, families should confirm whether the community meets specific mobility or clinical needs and ask about the community's processes for follow-up and handling staff concerns to ensure a good fit.
