Overall sentiment across the reviews is strongly positive, with repeated praise for staff, care quality, activities, and value. Reviewers consistently highlight the friendliness and responsiveness of the staff and nurses, noting that caregivers frequently go "above and beyond," provide one-on-one attention, and create a family-like atmosphere. Management is also singled out as attentive and professional; several reviewers explicitly recommend the facility and describe it as offering "the best care possible." Clinical oversight is noted as a specific strength with an on-site physician visiting weekly (Dr. Lee), and reviewers describe assistance with bathing and higher-level care being available when needed.
The facility’s programming and social offerings are another major strength. Multiple reviewers mention a robust schedule of activities — Bingo, Bible study/devotionals, puzzles, outings, cornhole tournaments, picnics, and holiday events — with a dedicated activities director who receives praise. There is a large multi-purpose activity room, daily activity announcements, and holiday decorations that contribute to a lively community atmosphere. The small-community size is seen as a positive by many, enabling more personalized interactions and long-term residency relationships.
Physical facilities are described positively in important ways: apartments are private and spacious with a living room, kitchenette, bedroom, and bathroom; heat pumps and apartment climate control are noted; housekeeping and apartment cleaning are provided; there is an on-site beauty shop; and communal spaces include a large dining room and a huge covered front porch that seats 25–30 with a front rocking-chair area and nice grounds. Cleanliness and security are also emphasized—reviewers mention 24/7 security cameras and an overall clean environment. Meal service is often praised: reviewers note family dining options, meals brought to the table, meal customization, and several descriptions of the food as delicious or chef-level.
Value and affordability stand out as consistent themes. Multiple reviewers state the facility is affordable or the "best price in the area," with several saying it offers quality care at a lower price point. This combination of perceived high-quality caregiving, solid programming, and lower cost is an important reason many recommend Preston Place Suites.
Areas of concern are relatively limited but worth noting. Several reviewers mention that dining and some aspects of meals could be improved—while many praise the food, others say the dining experience or food quality is mixed and could be better. A few comments indicate the facility’s amenities are more basic compared with higher-end communities; reviewers describe it as not being on the same level for amenities. Some people reported an "institutional" feel rather than a fully homey atmosphere, though many others felt it was home-like. Location raises safety concerns for some reviewers: the facility’s convenience to a highway is noted but also described as "not very safe" by some, which suggests potential traffic/noise or neighborhood-safety worries despite the onsite security measures.
In summary, Preston Place Suites is portrayed as a clean, affordable, and well-run community with strong, caring staff, active programming, and private apartment-style living. It appears particularly well suited to families seeking attentive caregiving, individualized attention, and a small-community feel at a reasonable price. Prospective residents and families should take note of the mixed feedback on dining consistency, the somewhat basic amenity level compared to luxury options, and any safety concerns related to the facility’s location when making decisions. Overall, the reviews convey high satisfaction with the people and care, with only a few operational or preference-based drawbacks mentioned.
