Wexford House

    2421 N John B Dennis Hwy, Kingsport, TN, 37660
    3.8 · 60 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm staff but mixed care

    I found the staff warm, caring and professional, the facility bright, active and generally very clean with good therapy/rehab and lots of activities. That said, food was poor, I noticed recurring urine odors and long waits for bathroom/bedside help, and communication/care consistency was uneven (lost belongings, delayed responses, occasional neglect). Overall promising but mixed - I'd visit first and verify staffing/response practices before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of Wexford House

    About Wexford House

    Wexford House sits at 2421 N John B Dennis Hwy in Kingsport, Tennessee, and has ties to Ballad Health and Ahava Healthcare, who manage the nursing home as part of a new partnership announced in March 2025 with changes starting May 1, 2025, and you'll see this facility working with other places focused on long-term care and assisted living under this joint venture. You'll find the building Joint Commission accredited with air conditioning and wheelchair access, along with onsite restrooms and parking, and there's a transportation van for residents who need rides. Wexford House has private and semi-private rooms, all with personalized furnishings, cable TV, and WiFi, and the rooms are designed for comfort and well-being, trying to make everyone feel at home. There's a spacious courtyard where residents can sit outdoors, plus common areas for gathering, an onsite beauty salon, a therapy gym, and programs that include life enrichment, wellness, social activities, and engaging events that keep people active and connected. The staff provide nursing services, therapy, dining, housekeeping, laundry, and work each day to support the physical, emotional, and social needs of everyone living there, wanting things to feel warm, welcoming, and supportive with a bit of local hospitality and charm. Wexford House offers a certified nursing assistant training program and has employment opportunities, and folks looking for a place to stay can use the assisted living application process or facility finder. Dining is included, and the staff focus on a resident-focused approach in everything they do, from medical care to room set-up to access to therapy and social services, with each detail meant to support a comfortable and safe stay.

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