Madison House sits at 2000 Greenway St in Kingsport, TN, in the Hawkins and Sullivan county area, and it's a senior living community offering assisted living, memory care, independent living, and adult day care as well as skilled nursing and rehab therapy, so people who've got different levels of need can get support. The staff is there around the clock to help with daily jobs like getting from bed to a wheelchair, bathing, dressing, medication management, and diabetes care such as insulin monitoring, so folks with different health conditions find it a comfortable place. The facility has nurses and licensed practical nurses on site 24 hours, and there's a nurse call system for emergencies, and monthly wellness checks help track everyone's health.
Memory care at Madison House handles dementia and Alzheimer's, using layouts designed to help residents avoid confusion and wandering, and personalized care plans in private or shared suites with kitchenettes and bathrooms fit different needs, and a MyChart platform lets residents and families look at health records and plan doctor visits online. There are common rooms for socializing indoors, a dining room with all-day dining, chef-prepared meals, nutrition plans for allergies or diabetes, and up to two meals daily with options for special diets. There's field trips, gardening, crafts, games, and scheduled activities every day, with devotional events for spiritual needs and movie nights for fun, and spaces like a barber/salon, arts room, walking paths, gardens, and lounges give places to relax or meet others. Residents can join offsite activities too, and transportation and parking are available for outings and errands.
Housekeeping, laundry, emergency alerts, cable TV, internet, beauty shop, and furnished rooms with telephones are among the comforts provided, plus there's move-in help for new residents, and semi-private, single, companion, or suite rooms depending on preference. The staff at Madison House are described as helpful, kind, and joyful, making it feel welcoming and homelike, and the place is well known for supporting independence while helping when needed. Nursing and rehab services are on offer through home health agencies, and there's coordination with outside healthcare providers to cover most health needs, along with incontinence care, wheelchair help, and other special services. Madison House takes a strong interest in making sure residents have a safe, supportive, and active place to live, and they've received awards for good activities that keep residents socially, physically, and mentally engaged. Madison House gives education with seminars and certified nursing assistant training, helps people navigate care services with their facility finder, and keeps an ongoing focus on improving quality. Amy Gregory runs the community as the administrator, and Madison House is connected with Ballad Health Madison House, offering a range of healthcare and social support for seniors who need extra care as they age.