Holston Health And Rehabilitation Center

    3916 Boyds Bridge Pike, Knoxville, TN, 37914
    4.1 · 69 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility but understaffed, neglect

    I found the facility beautiful, very clean, with a lovely front porch, good activities and excellent physical/occupational therapy - admissions and many staff were friendly and professional. That said, chronic understaffing meant CNAs were overloaded, call lights and meds were often slow, and I saw signs of neglect (delays with toileting, soiled rooms, even skin-care/bed-sore issues). Dementia care seemed undertrained and reliant on meds rather than redirection, so I would not trust it for advanced dementia. Overall, great for short-term rehab or residents with full mental capacity, but I'd be cautious otherwise.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.14 · 69 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      2.4
    • Amenities

      4.3
    • Value

      4.1

    Location

    Map showing location of Holston Health And Rehabilitation Center

    About Holston Health And Rehabilitation Center

    Holston Health and Rehabilitation Center sits in Knoxville, Tennessee, and has been serving seniors since 1995, offering many types of care under one roof in a single-story building that holds 94 certified beds and sees about 82 residents a day. The center covers nursing home services, short-term rehabilitation, long-term care, assisted living, independent living, memory care, home care, respite care, hospice, and continuing care, so folks with different needs can get support. The facility sits on a spacious and private campus with things like a dining hall, beauty and barber shop, gardening area, event room, and cable TV in each room, as well as high-speed wireless internet, onsite parking, and a phone in each room. There are private rooms, daily meals planned and approved by dietitians, routine help with stuff like bathing, dressing, and eating, plus cleaning and laundry services to keep basic needs met.

    Nurses and aides are there around the clock to help, with a focus on keeping residents safe and comfortable, though their nurse staffing is 3.59 hours per resident each day, just below the state average, and their nurse turnover rate is about 48.4%, which is around average. The staff includes specialized physicians, nurse practitioners, and therapists who handle physical, occupational, speech, and respiratory therapies, and there's an onsite rehab center focused on joint therapy, fall prevention, wound care, and programs to help people regain strength after surgery or injuries. Holston has special medical programs for IV therapy, wound care, podiatry care, diabetes, pain management, and psychological services, plus discharge planning when it's time to go home, and they also offer home care options.

    There's plenty going on in the community with regular activities, religious services, and social events, so residents can take part in things they enjoy. Residents can visit the beauty and barber shop or spend time in the garden. The facility also provides CNA training programs and has policies in place for safety, like protections against abuse, neglect, and misuse of personal money or belongings. Inspection reports show both compliance and some noted problems, particularly with resident safety and care planning, but Holston does address these with follow-up and has procedures to fix any issues found. Ownership ties back to the National Healthcare Corporation and management sits with specific individuals like Howard Nason Jr., setting policies for daily operations.

    Holston Health and Rehabilitation Center stands as a for-profit limited liability company and keeps a focus on offering skilled nursing care all day and night, personalized for each resident, following physician directions, and providing a wide range of care depending on what each person needs, whether that's rehab after surgery, memory care, or end-of-life comfort. The facility lets family and future residents take a virtual tour to see what the place is like, and work continues every day to make care more comfortable and responsive.

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