The Villages of Farragut

    230 Village Commons Blvd, Knoxville, TN, 37934
    4.5 · 24 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Gorgeous interiors, caring staff, costly

    I moved my mother here and we were immediately impressed by the gorgeous interior, welcoming common areas, walking trails/pond, delicious daily food, and well-equipped apartments (screen porch/sunroom). There's a wealth of activities - bingo, karaoke, music nights, puzzles - and staff are caring, attentive, and often go above and beyond; residents are friendly and it feels like a real community. My main concerns are inconsistent communication and unreliable/inauthentic management practices (schedule cuts/manipulation) and the high price, but overall it's a peaceful, loving place my mother seems to like.

    Pricing

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    Amenities

    4.50 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      4.6
    • Value

      1.0

    Pros

    • Attentive, caring staff who go above and beyond
    • Friendly, welcoming community atmosphere
    • Well-equipped, beautiful apartments (studio, 1BR, 2BR)
    • Open floor plans with options for screen porch or sunroom
    • Brand-new, attractive interior and common areas
    • Varied, plentiful activities (karaoke, bingo, puzzles)
    • Regular social events (Friday music, wine/beer gatherings)
    • Outdoor amenities: walking trail, pond, seating, large patios
    • Delicious and varied dining with daily soup offerings
    • Supportive and hospitable staff behavior reported
    • Thorough, knowledgeable marketing/tour staff
    • Residents form genuine friendships and a real community
    • Thoughtful design and attention to detail
    • Centrally located with easy access
    • Peaceful, homelike atmosphere suited for retirement
    • Positive family impressions and successful moves-in
    • Staff flexibility and positive workplace culture for some employees
    • Health-conscious reporting (mentions of negative COVID tests)

    Cons

    • Inconsistent or poor communication from management
    • Reports of unreliable or unauthentic management behavior
    • Allegations of schedule manipulation and hours-cutting for staff
    • Mentions of resident discharge concerns
    • Perceived high cost and concerns about value for money
    • Customer dissatisfaction related to pricing
    • Occasional navigation/directions issues via mapping apps
    • Mixed experiences with management quality over time

    Summary review

    Overall sentiment in these summaries is strongly positive around the day-to-day resident experience but tempered by notable concerns about management consistency and cost. Reviewers repeatedly praise the staff—describing them as attentive, caring, hospitable, and willing to go above and beyond to meet resident needs. Several comments come from family members who moved a parent in and report that their loved one likes the community. Other perspectives include current staff who describe a supportive, flexible supervisor and a pleasant place to work. The presence of a knowledgeable, thorough marketing person and positive tour experiences also suggests that the initial admissions/contact experience can be strong.

    The physical facility and apartment offerings receive frequent commendation. Multiple reviewers note that The Villages of Farragut is brand new, centrally located, and thoughtfully designed with attractive interiors and common areas. Apartment options include studios and one- and two-bedroom units, many with open floor plans and choices for a screen porch or sunroom. Outdoor spaces are highlighted as a real asset — walking trails, a pond with seating, large patios, and pleasant walking paths encourage outdoor activity and socializing. A number of reviewers emphasized the beautiful interior finishes, gorgeous common areas, and attention to detail in design.

    Programming and dining are consistent strengths in the reviews. The community offers a wide variety of activities such as karaoke, bingo, puzzles, and regular social events including Friday music nights and wine/beer gatherings. Reviewers noted that residents are friendly and sociable (good singers, active bingo groups), and that the calendar provides ample opportunity for making friends. Dining is described as delicious and varied, with references to daily soups and generally satisfying food service. These elements contribute to a lively, social atmosphere that many reviewers characterize as a true community and a pleasant place to retire.

    Despite the many positives, there are recurring concerns that prospective residents and families should weigh carefully. Several reviews call out inconsistent management behavior — specifically lack of communication, reports of unreliable or unauthentic management, and allegations of schedule manipulation or cutting staff hours. There is a mention of a discharge (without detail) which signals that some families had negative experiences related to resident transitions. These management-related issues appear in contrast with other reviewers who praised supportive leadership, indicating variability in management quality or changes over time. Additionally, cost is a clear pain point: multiple reviewers describe the community as high-priced or overpriced and express concerns about value for money, with at least one review describing customer dissatisfaction tied to pricing.

    Patterns indicate that The Villages of Farragut excels at creating a warm, activity-rich, well-appointed environment with strong caregiver presence and an appealing physical plant. However, potential residents and their families should investigate current management practices and staffing policies and get clear, written details about costs and contractual terms to ensure the financial and administrative aspects meet expectations. Verifying recent reviews or asking direct questions about staff scheduling, communication protocols, and any recent resident discharges will help clarify the mixed reports about management. Overall, for those prioritizing high-quality staff interaction, strong programming, and attractive facilities, The Villages of Farragut appears to be a compelling option, provided the noted concerns around management consistency and pricing are addressed to their satisfaction.

    Location

    Map showing location of The Villages of Farragut

    About The Villages of Farragut

    The Villages of Farragut sits at 230 Village Commons Blvd. in Farragut, TN, and offers a range of living options for people aged 55 and older, so when someone's looking for services to help with care, there's independent living, assisted living, skilled nursing, memory care, and respite care or even short-term care for those who need to give their caregivers a break, and the staff can help with day-to-day things like meals, bathing, and managing medicine, plus there's help for people with more complex health needs, including 24-hour nursing and rehab care, therapy, wound treatment, and specialized memory care with safe, secure spaces and programs for those with Alzheimer's and dementia, and if someone wants to age in place, the community provides flexibility so folks can move between levels of care as their needs change, and the apartments-studio, one-bedroom, and two-bedroom-are spacious and might include features like kitchens, patios, sunrooms, or screened porches, giving people both privacy and comfort.

    The grounds include landscaped gardens, walking paths, gazebos, and a putting green, so it's easy to enjoy being outside, and for indoor activities, there's a wellness center, spa, billiard parlor, chapel, dining room, and even a grand foyer with a piano for music, and along with that, there are creative workshops, social gatherings, and wellness programs to keep people active and connected, and meals are served in the dining room where people can eat together and talk. The Villages of Farragut supports maintaining independence but also makes sure there's a safety net, with emergency response systems, security measures, and staff around to help.

    Some homes in the community offer rent that's affordable for people with lower incomes through programs like Section 8, and there are options for assisted-rent housing, supportive living, and independent senior apartments, and if someone needs short-term stays, the respite care helps provide relief for primary caregivers. Residents can use laundry, housekeeping, case management, and on-site salon services, plus activities and events that help make friends and build connections, and services also cover meals, medication help, housekeeping, personal care, and access to transportation or community programs.

    For those needing extra support, the memory care and nursing homes offer secure units and specialized staff, while others looking for a more active lifestyle can choose independent living with a maintenance-free environment, social activities, and even resort-style amenities. There's a focus on a friendly, inviting, and supportive setting, with faith and love being a big part of the community's values, and everything's set up so people can feel at home among friends or staff, with their needs cared for and lots of ways to stay engaged.

    About Goodworks Unlimited, LLC

    The Villages of Farragut is managed by Goodworks Unlimited, LLC.

    Goodworks Unlimited, LLC was founded by Gary and Ricki Keckley and is headquartered in Franklin, Tennessee. With over 32 years of experience, the company operates 26 senior living communities across Tennessee and Kentucky, offering independent living, assisted living, memory care, and respite services.

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