Brookdale Browns Creek

    1869 Crest Road, Maryville, TN, 37804
    4.3 · 56 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Pleasant community with some drawbacks

    I'm generally pleased - the staff are friendly and attentive, my dad is happy, the food is good and there are plenty of activities and outings in a clean, bright facility. Some rooms are small or a bit dated, and the memory/dementia wing and staffing can be hit-or-miss (cleanliness, interaction, and supervision concerns were mentioned). It's pricey with extra med fees and not fully all-inclusive, so I'd recommend it if you can afford it and want an active, caring community - just tour the unit you'd use and confirm costs first.

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    Amenities

    4.27 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      4.2
    • Amenities

      3.5
    • Value

      2.1

    Location

    Map showing location of Brookdale Browns Creek

    About Brookdale Browns Creek

    Brookdale Browns Creek sits in Maryville, Tennessee, in a quiet, rural spot where folks can find a variety of senior care options like independent living, assisted living, memory care, skilled nursing, and even continuing care, so a person can move between care levels if health needs change. The community takes care of chores like housekeeping, laundry, and meals, and offers dining choices designed by a gerontologist and dietitian, especially for people living with Alzheimer's disease, plus they accommodate low sodium, low fat, vegetarian, or other diets. There are plenty of room options, including semi-private, single, or studio apartments, and each one can come with a kitchenette, cable, and accessible bathrooms with grab bars. Pets are welcome under some policies, and residents can bring small animals if they follow certain rules. The grounds have porches with wicker chairs, raised garden beds, and outdoor patios and gardens where folks can relax.

    Residents get help with daily tasks like dressing, showering, grooming, or going to the bathroom, and staff assist with medication, walking, or wheelchair needs. Licensed nurses provide in-house skilled care, and scheduled visits from occupational and physical therapists are also available, plus there's a therapy room filled with exercise equipment and therapeutic tools. People living with dementia join the Daily Path program for daily structure, and the Clare Bridge Place program offers specialized memory care and support for Alzheimer's and other dementia forms. There are regular religious services hosted on site, and staff go through ethics training. At Brookdale Browns Creek, there are personal aides, 24-hour staffing all week, a security system, and keypads on doors for safety.

    For fun and hobbies, residents gather in common areas like the living room and TV room, activity and recreation rooms, an arts and crafts area, the gym, and enjoy music on the piano. There's an elegant dining room, a private dining area for small groups, and a salon with hair dryers, a shampoo station, and styling chairs. Activities include game nights, story time, music sessions, and Nintendo Wii bowling, and there are offsite trips too, plus transportation is provided for appointments, errands, or outings, and guest parking is available. Staff can help with financial advice, VA benefits assistance, and let residents pay using credit cards.

    Apartments feel cozy, with comfortable bedding, seating areas like loveseats and accent chairs, and space for decorative touches, while the community spaces invite residents to spend time with each other or family and friends. Signature programs, events, and Brookdale Blogs all try to connect people and keep them active. Customized care plans aim to match what each person needs, and health features throughout the building are designed to keep everyone safe and comfortable as they age.

    About Brookdale

    Brookdale Browns Creek is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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