Eaton Creek Post Acute

    4343 Ashland City Hwy, Nashville, TN, 37218
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate staff, inconsistent care visit

    I had a largely positive experience: the therapy/rehab team (Jessica Bass frequently stood out), social worker Kris was exceptional, and many staff were kind, professional and family-like; the building was clean, meals and activities engaging, and residents seemed happy. That said, care was inconsistent at times - I saw understaffing, missed care, and read worrying reports of neglect/theft and unresponsive management. I'd recommend this facility for rehab and compassionate staff, but advise visiting, meeting the team, and asking about staffing and policies before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.02 · 147 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      2.4
    • Amenities

      3.5
    • Value

      2.4

    Location

    Map showing location of Eaton Creek Post Acute

    About Eaton Creek Post Acute

    Eaton Creek Post Acute sits in Nashville, Tennessee, and acts as a skilled nursing facility run by Nashville SNF Healthcare LLC, connected to American Health Communities and Wound360. The place has 124 certified beds and usually cares for about 106 residents every day, offering post-acute care, long-term skilled nursing, and rehab after hospital stays. Residents find a modern building with spacious private and shared rooms, large courtyards for visiting with family, a state-of-the-art rehab gym led by trained staff, and comfortable common areas. The care team includes certified nursing assistants and licensed nurses who stay on site 24 hours a day, offering help and support for many different daily needs.

    Eaton Creek Post Acute provides care types like memory care, hospice care, home care, adult day services, all care options for independent and active adult living, assisted living, and Medicare-certified home health. There's a focus on wound care through Wound360, and the facility supports programs for CNA training and helps long-term care professionals learn and connect. Residents also find activities and a home-like environment meant to help them feel comfortable and safe. The place says it wants to care for people with a personal touch and make sure residents feel secure.

    Inspection reports for Eaton Creek Post Acute have shown several deficiencies, including issues with infection control, keeping a safe environment, protecting residents from abuse and neglect, and quality-of-life matters. The facility is recognized as a Special Focus Facility Candidate, which means it's gotten extra attention from regulators because of past problems. Nurse turnover is high, at 62.5%, and the nursing staff averages 3.56 nurse hours per resident each day. Eaton Creek Post Acute changed ownership in the last year and operates as a for-profit business. It tries to meet the needs of people who need different levels of care or support, but families should know the history of deficiencies and check inspection results when thinking about care here.

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