Nashville Community Care & Rehabilitation at Bordeaux

    1414 County Hospital Rd, Nashville, TN, 37218
    1.9 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful unsafe care avoid facility

    I put my mother in this facility and it was the worst decision. Staff were neglectful and uncaring-bed sores, malnutrition, delayed/cold meals, wet bedding, bruising, and medication errors that led to ER visits, respiratory distress and a CCU/hospice stay. Call lights went unanswered, contracted nurses didn't know patients, communication and billing were a mess, and management felt money-focused and dismissive. One nurse was truly compassionate, but overall it's unsafe; do not send anyone you love here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.90 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.4
    • Staff

      1.4
    • Meals

      1.0
    • Amenities

      1.9
    • Value

      1.0

    Location

    Map showing location of Nashville Community Care & Rehabilitation at Bordeaux

    About Nashville Community Care & Rehabilitation at Bordeaux

    Nashville Community Care & Rehabilitation at Bordeaux sits on County Hospital Road a little over three miles outside Nashville, Tennessee, in Davidson County, and the building's got an elegant look that goes back to the 1800s, showing it's been around a long time, with services starting in 1967. The place is part of the Signature HealthCARE network and offers long-term care, skilled nursing, memory care, and rehabilitation. It's classified as a skilled nursing facility and accepts all sorts of payments, including Medicaid, Medicare, VA benefits, private pay, and insurance. There are 419 units, including assisted living units and skilled nursing beds, with the most recent count showing 217 occupants, so it's a big community, but things can change with the admits and staff.

    The property has landscaped grounds and a park-like campus, with courtyard and gardens, walking paths, and even a wellness program. Residents can choose from several room layouts, whether they want a suite, a semi-private, or a one-bedroom arrangement, all with safety features like non-slip floors and private ADA bathrooms. There's housekeeping, cable TV, wifi, utilities included, and spaces like a library, theatre room, communal kitchen, spacious dining hall, and salon/barbershop, so people have plenty of places to spend their time. Room comforts include spacious closets, and there's an option for well-equipped studios or one-bedroom units.

    This facility gives medical care for high-need folks, so doctors and licensed nurses are always available. Services include heart care, speech therapy, occupational therapy, wound management, falls prevention, and diabetic support. Staff help with medication, personal care like bathing and dressing, moving around, eating, and special care for Alzheimer's, dementia, Parkinson's, and other similar conditions. They also offer home health services, pain management, and post-acute care for people coming out of the hospital, plus regular assessments and customized care plans.

    The activities at Nashville Community Care & Rehabilitation at Bordeaux cover a wide range-arts and crafts, games, religious services since clergy are always on-site, cultural events, bingo, live music, and trips off-site. Residents can visit the hair salon, sit in the café, use a fitness center, relax in the game room, or enjoy all-day snacks and a pureed food menu if needed. Staff help with feeding, if necessary, and chef-prepared meals are part of the daily routine.

    Special services include family outreach, counseling, and regular meetings with resident and family support. Pets are welcome, and the menus consider memory care needs. Safety features go beyond just the rooms-they've got parking, walking trails, and fall management classes as well. There's always staff around, so help is never far, and they accommodate many long-term and complex needs.

    The facility has been licensed and certified by Medicare and Medicaid, but it's fair to mention that oversight has been ongoing. There have been penalties and past suspensions of new patient admissions, with state monitors checking on things and citations for some administration and resident rights violations, and that last suspension happened back in 2007. The operator, Signature HealthCARE, works on a lease and the facility is subject to state rules and can face further reviews if needed. All these facts together show it's a big, long-standing place that takes in a wide range of folks with medical and care needs, and it's had attention from both families and regulators over the years.

    People often ask...

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