Rockwood Care & Rehab Center

    5580 Roane State Hwy, Rockwood, TN, 37854
    3.9 · 41 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent staff but unsafe facility

    I had a mixed but overall negative experience. The therapists, nurses, CNAs and rehab team were excellent, admission staff were welcoming, and many residents seemed happy - I saw caring, hardworking people and effective rehab. But I also encountered serious problems: staff dishonesty (one lied to police), repeated medication delays/mismanagement, poor doctor decisions, uncharted falls, incontinence and cleanliness issues (bugs, broken bed, smells), and other safety concerns. Because of those safety and honesty problems, I would not recommend placing a loved one here.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.85 · 41 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      1.0
    • Value

      5.0

    Location

    Map showing location of Rockwood Care & Rehab Center

    About Rockwood Care & Rehab Center

    Rockwood Care & Rehab Center, sometimes called Signature Healthcare Of Rockwood Rehab & Wellness or Bridge at Rockwood, sits at 5580 Roane State Hwy in Rockwood, Tennessee, close to Hwy. 70 and Hwy. 27. The center is part of Signature HealthCARE and runs as a for-profit limited liability company, with LP Cr Holdings LLC owning it completely and companies like Agemo Holdings LLC, Jjla LLC, Lpsnf II LLC, Wheaten LLC, Ira Smedra, and Elmer Steier III having indirect stakes. The building has 157 certified beds and averages about 81 residents a day. The business office opens from 8:00AM to 5:00PM, but the facility runs 24/7, so care never stops.

    The center focuses on rehabilitation and wellness. Staff offer skilled nursing care, memory care, and assisted living. Long-term care, short-term respite stays, and home care services are also available. People come here for therapy after hospital stays or to recover from illness or injury, and there are dedicated programs for both physical and emotional wellness. Life enrichment programs help residents stay active and connected, even as they get older. They also have interfaith spirituality programs and take a family-based approach to caring for residents, with personal care plans for each person. There's an effort to serve a mix of cultures, with programs that try to honor spiritual needs and different customs.

    The nursing staff spends about 3.75 hours a day with each resident, though there's a high nurse turnover rate at 29.1%. Rockwood Care & Rehab Center is led by Olivia Strickland, the Office Manager, along with administrators Ray Allen, Allison McKenney (Administrator in Training), and Roger Parker. There's a focus on quality of life and care navigation to help families and residents understand the care options.

    Recent inspection reports note some serious problems. As of January 11, 2023, the center had a deficiency related to protecting residents from abuse, neglect, and exploitation, with potential for more than minimal harm. An infection control deficiency appeared on May 17, 2023, affecting residents' health and safety. Regular inspections haven't happened in over two years, and the inspection history shows repeated issues with compliance.

    Many people look at reviews and see different ratings; Signature HealthCARE of Rockwood Rehab & Wellness Center, for example, has a 9.2/10, while Signature Healthcare Of Rockwood Rehab And Wellness Center rates at 8.5/10, and other nearby facilities like Harriman Care & Rehabilitation Center and Spring City Care & Rehabilitation Center have ratings from around 6.8 to 8.6.

    Rockwood Care & Rehab Center's main purpose matches its mission, to try and improve each resident's health care experience with personal care, family involvement, and programs that support dignity. Anyone wanting more details about inspections or care provided can find extra information on the facility's Medicare page.

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