Pricing ranges from
    $4,903 – 6,373/month

    Victorian Square Assisted Living and Memory Care

    241 S Chamberlain Ave, Rockwood, TN, 37854
    3.2 · 19 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    2.0

    Caring staff, but severe hygiene

    I want to like this place - the staff are wonderful, caring and treat residents like family, and the community, activities (bingo, movie nights, outings, crafts), dining room, 24-hr coffee/sodas and basic amenities are all positives. However, the front desk is often unstaffed, communication is poor, and chronic understaffing delays help (I experienced slow response after a fall). Worst of all are serious cleanliness and pest problems - roaches, bedbugs and urine smells reported - and in-room dining has been condemned; that makes it unsafe in my view. Caring staff can only do so much - I can't recommend sending an older loved one until hygiene, staffing and management issues are fixed.

    Pricing

    $4,903+/moSemi-privateAssisted Living
    $5,883+/mo1 BedroomAssisted Living
    $6,373+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.16 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.3
    • Meals

      3.2
    • Amenities

      2.3
    • Value

      3.2

    Location

    Map showing location of Victorian Square Assisted Living and Memory Care

    About Victorian Square Assisted Living and Memory Care

    Victorian Square Assisted Living and Memory Care sits in Rockwood, Tennessee, and has 84 licensed beds for seniors needing different levels of care, whether it's low, medium, or high. Staff, including CNAs and Resident Assistants, stay on duty around the clock to help with daily activities like bathing, grooming, dressing, moving from bed to wheelchair, or just getting around with a walker. The place handles assisted living and memory care, serving folks with Alzheimer's disease, dementia, or mild cognitive impairment, and the special Reflections memory care unit uses keypad entry and offers programs to brighten up the day and reduce stress for those who need a little extra guidance and comfort. People like the choices in rooms-studio, one or two-bedrooms, semi-private, and even private or shared suites with private bathrooms-so everyone can have the space that fits them best. Residents get three meals, two snacks a day, and meals are handled by chefs with special diets in mind, and there's a private dining room if families want to eat together, plus a 24-hour coffee bar for anyone up at odd hours. Safety matters here, with emergency call systems, a secure environment for memory care, and a keypad entry system. People have access to laundry, housekeeping, dry cleaning, medication management, and help with personal care. Victorian Square also gives folks the chance to stay independent, offering scheduled activities, a gym, wellness room, theater, library, garden, outdoor walking paths, a chapel, game room, and places to sit and talk with friends inside or outside. Diabetes support is available for checking insulin, and transportation services help people get out to appointments. Respite care and adult day services are offered, so families can take a break when needed. The facility runs on a separate pricing structure for care, and payments can be made using private pay, social security, veterans' benefits, or private insurance, but Medicare isn't accepted without special certification. Victorian Square aims to respect privacy and dignity while making sure everyone feels at home, and reviews rate it as the fourth highest community in Rockwood with an overall score of 6.8 out of 10.

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