Ridgeview Terrace of Life Care

    165 Coffey Ln, Rutledge, TN 37861
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.43·(46)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      4.4

    Pros

    • Compassionate, attentive nursing and care staff
    • Competent rehabilitation services with measurable recovery outcomes
    • Clean, well-maintained facility interior
    • Friendly, welcoming atmosphere
    • Supportive and accommodating dietary/kitchen staff
    • Professional and communicative admissions team
    • Respectful nursing aides and therapists
    • Positive short-term rehabilitation experiences

    Cons

    • Inconsistent staff responsiveness and competency
    • Allegations of improper medication handling
    • Unreliable resident call-button and emergency response systems
    • Insufficient emergency power redundancy
    • Restricted access to personal communication devices for bedbound residents
    • Insufficient property-security controls for resident belongings
    • Inconsistent meal quality and food-service organization
    • Outdated or poorly maintained resident beds and equipment
    • Unreliable resident internet and in-room communication access
    • Variable family communication and follow-up from management

    Summary of reviews

    Reviews of Ridgeview Terrace of Life Care present a polarized picture. There is a substantial body of praise for frontline caregivers and short-term rehabilitation outcomes, alongside a set of serious operational concerns that families should evaluate before placement. Several families described rapid recovery under rehabilitative care and highlighted staff members as kind, attentive and professional; other families raised significant concerns about responsiveness, safety systems, and operational controls.

    Care quality and staff: Many accounts highlight compassionate, attentive nurses, aides and therapists who contributed to successful short-term rehab stays and clear communication with families. Nursing and admissions staff received repeated positive mentions for professionalism and responsiveness in certain cases. Conversely, a number of reviews describe inconsistent responsiveness from staff, delays in attending to resident calls, and variability in caregiver competency. There are specific, serious allegations related to medication handling and overall clinical oversight; these comments are less frequent but significant and warrant direct inquiry with management and regulatory sources before placement.

    Dining and activities: The dietary/kitchen staff are singled out positively in multiple reports for accommodating individual needs and going beyond expectations. At the same time, other accounts describe inconsistent meal quality and organizational problems in food service. Formal activity programming is rarely described in detail; the lack of commentary about activities suggests that offerings may be limited or that experiences vary by unit and length of stay.

    Facilities and operations: The facility is frequently described as clean and well maintained, with a welcoming atmosphere that does not fit the stereotypical image of a nursing home. However, there are operational weaknesses noted: outdated beds and some equipment maintenance needs, intermittent or unavailable resident internet/communication access, and reported restrictions on phone use for bedbound residents. Several reviews point to gaps in property security (clothing or personal-item loss) and explicit concerns about emergency preparedness — including the absence of a backup generator and inconsistent response to call-button alerts.

    Management and notable patterns: Admissions and certain administrative staff received positive mentions for being informative and supportive. At the same time, families report variable follow-up and inconsistent communication from management on clinical and safety issues. Overall, the pattern is one of strong, compassionate caregiving in many individual interactions and good short-term rehab results, coupled with operational and systems-level gaps that create risk for some long-term residents. Prospective residents and families should verify current policies and controls around medication management, call-response times, emergency power, internet/communication access, property security, and activity programming during their evaluation and consider speaking with recent families and state inspection records to confirm improvements or outstanding issues.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Ridgeview Terrace of Life Care is located at 165 Coffey Ln, Rutledge, TN, 37861.

    About Ridgeview Terrace of Life Care

    Ridgeview Terrace of Life Care sits at 165 Coffey Lane in Rutledge, Tennessee, offering a wide range of care for seniors, and this place has 132 certified beds with an average of about 84 residents per day, and they run as a for-profit corporation under the Life Care Centers of America network, who's managed things there since January 2006, and, well, they've got a three-star rating from the Centers for Medicare & Medicaid Services for the Nursing Home, but an 8.1 out of 10 average makes this the highest rated community in the city, even though the most recent standard inspection was over two years ago and they've had ten deficiencies, including ones connected to administration, freedom from abuse, and safe dialysis care, so there's good and bad to be aware of. The community offers both studio and semi-private or companion rooms, and there's a homelike feeling to the layout, with private bathrooms, flat-screen TVs, and access to well-kept landscaped grounds and courtyards, and they allow pet visitors, which can mean a lot to folks who like animals.

    There's 24-hour skilled nursing, care for people with Alzheimer's or dementia in a secured unit, and both short-term and long-term options, plus a full in-house team of therapists and nurses who make personalized care plans, and if you need therapy, there's physical, speech, and occupational therapy on site, and you can do inpatient or outpatient rehab, including pre-admission programs and community re-entry-not every place has that. They offer memory care in an environment meant to reduce confusion and prevent wandering, and the staff includes a medical director, along with a certified dietitian, with meals prepared by chefs focusing on nutrition, variety, and taste.

    Independent living is available for seniors who want hassle-free living with a bit more freedom, while assisted living provides help with activities of daily living, and if you need more medical care, the skilled nursing services run all day and night, and they'll help with things like wound care, diabetes management, medication, IVs, and even post-surgical support. Home care aides visit to provide companionship and non-medical help, and there are special names for certain care programs and service levels, so things can get quite specific if needed, and residents get plenty of attention with 3.15 nurse staffing hours per person per day, even though the nurse turnover rate is 24.6%, so some staff come and go.

    Amenities are solid, with a beauty salon, barber shop, cable TV, housekeeping, laundry, religious services, nutritious meals, wireless internet, transportation, and bedside call lights-plus security and fire safety systems are active around the clock. There's a daily activity schedule from a full-time certified director, and both resident and family councils meet to share concerns or ideas, so you know folks' voices get heard. The facility stays smoke-free, and they welcome pet visitors under certain rules.

    For business folks or families moving to Knoxville, there's a regional team for economic and business relocation, and Ridgeview even gets involved with area assets, so they've built some strong local ties. Awards for care, activities, and friendliness sit on their shelf, showing at least some in the community feel positive about what's offered. Still, prospective residents should weigh the inspection history, the reported deficiencies, and staff turnover, along with the level of care. Ridgeview Terrace does provide a broad selection of services and features, and its highest-in-city rating shows many people feel the positives outweigh the negatives, especially for those wanting different levels of support and care in one place without having to move again as needs change.

    People often ask...

    Ridgeview Terrace of Life Care offers assisted living, memory care, and skilled nursing.

    There are 12 photos of Ridgeview Terrace of Life Care on Mirador.

    The full address for this community is 165 Coffey Ln, Rutledge, TN 37861.

    No, Ridgeview Terrace of Life Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ridgeview Terrace of Life Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ridgeview Terrace of Life Care directly. There is no cost for this service. We are compensated by the community you select.

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