The Waters of Robertson

    104 Watson Rd, Springfield, TN, 37172
    2.7 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff but alarming safety

    I'm torn - several staff (Amanda, therapists, housekeeping) were kind, the place felt clean and home-like, and therapy was excellent, but my overall experience was alarming. Chronic understaffing, clueless management, unhelpful nurses, call-button failures, poor bedside manner, missing room amenities (no clock/TV, metal chairs), and nutrition/medication concerns (including alleged mishandling) create real safety risks. Rooms are small and private costs extra; activities and dietary accommodations were OK but portions small. I would not send a loved one here until serious fixes are made - I urge caution.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.70 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.4
    • Meals

      2.7
    • Amenities

      1.5
    • Value

      3.0

    Location

    Map showing location of The Waters of Robertson

    About The Waters of Robertson

    The Waters of Robertson, found at 104 Watson Road in Springfield, Tennessee, serves as a large nursing home offering long-term care and a range of services for seniors, and while the setting feels quite serene with its gardens and outdoor walkways, the facility has faced some challenges worth knowing about, including a recent involuntary termination from Medicare and Medicaid due to not meeting certain health and safety rules set by CMS, which has also interrupted their status in those programs for now. The place offers furnished rooms with private bathrooms, kitchenettes, cable TV, air conditioning, high-speed Wi-Fi, and features like emergency alert systems to help keep residents safe, and there's a call system working 24 hours a day with supervision all the time. Residents get help with daily needs like bathing, dressing, and medication management, and there's nursing care for 12-16 hours out of the day.

    Meals happen in a dining room with restaurant-style seating, and staff accommodate special diets such as diabetes and food allergies, plus there's all-day dining if someone gets hungry outside regular meal times, which some find helpful. Amenities include a community kitchen, movie theater, fitness room, activity and game rooms, a library, and scheduled daily programs that keep things lively with movie nights, music, arts and crafts, and fitness sessions, while the grounds have walking paths and spots for social outings or getting fresh air. Other helpful services there include laundry, housekeeping, dry cleaning, and support for moving in, along with transportation and parking for residents or guests. The rooms offer wheelchair accessibility, showers, and safety features.

    The Waters of Robertson provides both residential and assisted living options, offering care to residents with medical needs, including high acuity and incontinence care, tailored to individual requirements, and maintaining a focus on wellness with an on-site spa and wellness room, though recent CMS reports have pointed out some safety compliance concerns. The nursing home received a 2.7 rating from 16 reviews, which gives an idea of the general opinion from those who've had experience there. Even with its many amenities and programs like community activities and outdoor options, anyone considering The Waters of Robertson should know about its current Medicare and Medicaid status and its recent past regarding compliance, but besides that, it does aim to provide a supporting and restful environment for seniors in the heart of Tennessee.

    People often ask...

    Nearby Communities

    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Front exterior view of Julian Woods Retirement Community, a large three-story building with a covered entrance, multiple windows, and a parking lot with several parked cars in front. The sky is clear and blue.
      $5,112 – $6,645+4.7 (38)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Julian Woods Retirement Community

      421 Overlook Rd Ext, Arden, NC, 28704
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614

    Assisted Living in Nearby Cities

    0 facilities
    2 facilities
    1 facilities$3,914/mo
    2 facilities
    0 facilities
    17 facilities$5,834/mo
    1 facilities$3,914/mo
    0 facilities
    2 facilities
    4 facilities
    50 facilities$4,439/mo
    © 2025 Mirador Living