Overall sentiment from the collected reviews for Reelfoot Manor Nursing Home is predominantly positive, with repeated praise focused on the staff, rehabilitation services, and resident outcomes. Many reviewers describe the staff as attentive, caring, friendly and dedicated; they highlight consistent, compassionate nursing and caregiving. Multiple testimonials reference successful physical therapy and rehab programs that helped residents regain independence after stays, and several reviewers explicitly say they would return or recommend the facility for family members who need assistance. The facility receives praise for being welcoming and professional, with good communication about care plans and a generally consistent standard of care.
Management and leadership emerge as a notable strength in recent comments. Reviewers mention an "awesome administrator" and new leadership that implemented structure, energy and a positive work ethic. This leadership change is framed as driving beneficial improvements and stability. Several reviews also note that staff possess formal training or certifications (CNA classes, CPR/First Aid, caregiver certificates), indicating an emphasis on qualifications and ongoing competency. Family members and those with relatives at the facility frequently describe staff interactions as pleasant, helpful and respectful, and some comments highlight that staff have a good rapport with long-term residents.
Facility condition and resources show mixed feedback. Many reviewers describe the building as clean and well-maintained, but there are also comments that parts of the building could use updating or a "facelift," and reviewers state the facility needs funding to add more rooms. These comments suggest generally acceptable cleanliness and maintenance in day-to-day operations while also pointing to capital needs for renovations and expansion. Food service is mentioned positively in several summaries, and recreational/therapeutic activity via rehab and PT is highlighted as effective.
Notwithstanding the overall positive tone, there are some notable concerns and inconsistencies that should be taken seriously. A minority of summaries report troubling issues such as allegations of staff theft, dirty conditions and unpleasant smells, and mentions of injuries. These reports contrast sharply with the many comments praising cleanliness and care; the divergence could reflect isolated incidents, time-based changes, or differing experiences among units or shifts. There are also mentions of inexperienced or new staff in places, which could reflect turnover or recent hiring tied to leadership restructuring. Additionally, some family members note a long drive to the facility, which may affect visitation frequency for certain households.
In summary, the dominant themes are strong, caring staff and effective rehabilitation services with many families reporting excellent outcomes and a willingness to recommend Reelfoot Manor. Positive leadership changes and staff training/certifications are repeatedly mentioned as improvements. The principal areas for attention are facility updates/expansion, addressing any reports of poor cleanliness or misconduct to ensure consistency across the facility, and monitoring staff experience levels to avoid disruptions in care. Overall, the reviews portray a facility that delivers quality, compassionate care with effective rehab programming, while also indicating a need for continued investment in infrastructure and vigilance around isolated negative incidents.
