Valley View Senior Living

    13960 Hwy 28, Whitwell, TN 37397
    • Assisted Living

    Modern clean facility, caring staff

    I'm very pleased with this modern, clean, well-maintained facility - the warm, professional staff are caring and always willing to help. There are plenty of engaging activities (I enjoy the church services and seasonal events), the grounds are lovely, meals are acceptable with low-salt options, and I've noticed improved mobility, alertness, and new friendships. My family feels included, my commute is short, and I would recommend this place.

    Current/former resident
    Jul 2026

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    Reviews

    4.38·(13)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.4
    • Meals

      3.5
    • Amenities

      4.5
    • Value

      3.0

    Pros

    • Improved resident mobility and alertness
    • Strong staff engagement and responsiveness
    • Warm-hearted, helpful staff
    • Engaging, varied activities
    • Good opportunities for socializing and making friends
    • Clean, modernized, well-maintained facility and grounds
    • Safe and well-cared-for environment
    • Enjoyable meals (liked by many residents)
    • Family inclusion and short commute for families
    • Regular church services and seasonal/holiday events
    • Fair perceived value and multiple recommendations

    Cons

    • Potential social/religious mismatch for some residents (not a good fit)
    • Meals may be too low-salt/bland for some tastes
    • Perceived value described as only 'fair' by at least one reviewer

    Summary of reviews

    Overall sentiment across the reviews is positive, with multiple reviewers highlighting strong daily care, active engagement, and a clean, safe environment. Several comments point to measurable improvements in residents’ condition — specifically increased alertness and improved mobility — which suggests effective daily supervision and possibly therapeutic or activity programs that support physical and cognitive wellbeing. The repeated mentions that residents are "well cared for" and that the facility feels safe reinforce a consistent perception of competent care.

    Staff are a consistently strong point in the reviews. Descriptions like "warm-hearted," "staff engagement," and "staff willing to help" appear multiple times, indicating empathetic, responsive employees who interact positively with residents. This contributes to social outcomes reported by reviewers: attendees are making friends, family members feel included, and residents participate in activities that help them connect. The friendly, engaged staff also likely play a part in the frequent recommendations of the community.

    Facility and campus aspects are frequently praised. Reviewers note the building and grounds are clean, modernized, and well-maintained; the property is described as safe. These comments include both interior cleanliness and attractive grounds upkeep, which contribute to an overall impression of a professionally managed environment. Several reviewers explicitly describe the community as being "well cared for" and "modernized," pointing to investments in maintenance or renovation.

    Activities and social programming receive strong positive notes. Multiple reviewers mention there are many activities, that they are engaging, and that special events — for example, fun seasonal celebrations around Halloween — create a lively atmosphere. There are also faith-based offerings (church services) which are enjoyed by some residents. The activity mix appears to support socialization (making friends) and mental engagement, which ties back to the improvements in alertness noted by some reviewers.

    Dining impressions are generally favorable but mixed in nuance. Some reviewers "like the food," while at least one describes meals as "OK" and specifically notes they are low-salt. That implies the kitchen may accommodate dietary restrictions (low-sodium), but the resulting flavor profile might not please all palates. Overall, food quality is not widely criticized, but the low-salt approach could be perceived as bland by some residents. A couple of comments also place value on the dining experience when assessing overall value.

    There are a few consistent caveats and potential concerns to note. One reviewer explicitly said the community was "not a good fit" for an atheist, describing the resident as "opinionated." This suggests potential cultural or social mismatches for residents whose beliefs or personalities differ from the majority or from the programming emphasis (for example, the presence of church services). It signals that while many residents enjoy the available faith-based activities and community culture, the community may be less suitable for those seeking a strictly secular environment or a different social dynamic.

    A smaller, but relevant, theme is neutral-to-modest views of value: at least one reviewer called the value "fair." Coupled with the comment about low-salt meals, this suggests that while the community delivers on care, cleanliness, activities, and staff engagement, some prospective residents and families may weigh those positives against cost and dining preferences when judging overall value.

    In summary, Valley View Senior Living is consistently described as a clean, safe, and modern community with warm, engaged staff and a vibrant activities program that supports socialization and some measurable health improvements. Dining is generally acceptable to many residents, though low-salt preparations may not satisfy every palate. The primary caution from reviewers relates to fit: the community’s culture and programming (including religious services) may not suit everyone, and a few people may perceive value as only fair. For most prospective residents and families seeking good daily care, active programming, and a well-maintained facility, the reviews lean strongly positive and include multiple recommendations.

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    Location

    Map showing location of Valley View Senior Living

    Valley View Senior Living is located at 13960 Hwy 28, Whitwell, TN, 37397.

    About Valley View Senior Living

    Valley View Senior Living offers a wide mix of services and housing options for seniors, with a focus on comfort and safety, and the property comes with both independent and assisted living, senior apartments, condos, and townhomes designed for older adults who want to age in place while getting just the right level of help, and there's memory care in a separate building for those who need extra support. Residents have access to staff 24 hours a day, including nurses and awake staff ready to respond to emergencies, while caregivers help with daily tasks like grooming, dressing, dining, medication management, and moving from bed to wheelchair for those needing extra assistance, and there's incontinence care and diabetic support, including help with insulin and reminders for restroom use, though residents do need to self-manage some health needs. The facility serves three daily meals in a restaurant-style setting, with choices guided by a registered dietician, and there's housekeeping, maintenance, and laundry services so residents can focus on enjoying life, while housing choices include studios and one-bedroom suites, both private and shared, with emergency call systems in each room and 24-hour building security in place for peace of mind.

    Valley View Senior Living provides a lot of activities, including bingo, arts and crafts, exercise sessions, trivia, Bible study, singing, journaling, gardening, story time, contests, picnics, pool, balloon tennis, volunteer work, and cooking classes, and there's space indoors and outside to gather with friends, including a front porch, main parlor, salon, billiard room, gardens, and chapel, allowing for both social and quiet moments as residents prefer. Residents can access an in-house pharmacy, see a nurse practitioner or therapists, and receive support from a ministry team, and the community also gives access to guides for senior safety, senior care resources, technology help like cell phones or internet plans, medical alert system guides, and hearing aid support. There's transportation for errands and appointments, though it comes at an extra cost, along with parking for those who still drive, and the facility allows some pets so residents can stay close to their companions.

    Residents here can use home security and medication dispensers as part of the safety features, and the staff focuses on care, dignity, and comfort, providing hospice care, respite care, companion care, and nursing care services as needed. Regular devotional services happen both onsite and offsite, and a beautician helps residents with hair and grooming right on the property, while the whole team at Valley View Senior Living tries to create a place that feels like home, values faith, and treats everyone like family, encouraging friendships and an active lifestyle through daily events and gathering spots meant to keep everyone connected and engaged, even as care needs change over time.

    About Goodworks Unlimited, LLC

    Valley View Senior Living is managed by Goodworks Unlimited, LLC.

    Goodworks Unlimited, LLC was founded by Gary and Ricki Keckley and is headquartered in Franklin, Tennessee. With over 32 years of experience, the company operates 26 senior living communities across Tennessee and Kentucky, offering independent living, assisted living, memory care, and respite services.

    People often ask...

    Valley View Senior Living offers assisted living.

    There are 6 photos of Valley View Senior Living on Mirador.

    The full address for this community is 13960 Hwy 28, Whitwell, TN 37397.

    No, Valley View Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Valley View Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Valley View Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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