Overall sentiment is predominantly positive about the people and core care at Livingston Manor, with repeated praise for staff compassion, clinical competence, and a family-like atmosphere. Many reviewers emphasize attentive and caring employees who build personal relationships with residents; medication management and clinical oversight are described as very good. Several comments single out staff members (notably Claudia) for being especially helpful and knowledgeable. Families frequently say staff keep them informed, help coordinate doctor visits, and are easy to work with. The facility’s pricing and policies—such as no extra charge for higher levels of care—are viewed favorably.
The facility’s social and environmental strengths also appear consistently in reviews: people describe a warm, home-like feel, a large open-concept living and dining area with good lighting, pleasant outdoor/patio space, and an overall attractive interior. Multiple reviewers explicitly call the facility beautiful and say it doesn’t feel depressing; others mention that residents are encouraged to dine with guests and that new residents felt supported. Several reviewers report engaging activities and a pleasant environment, which contributes to the positive impression for many families.
However, a clear and recurring concern centers on staffing consistency—particularly on weekends. Multiple summaries cite being short-staffed on weekends, sparse weekend staff, and insufficient resident attention during those times. This pattern of stronger weekday care but weaker weekend coverage appears to be the most significant negative trend and is tied to other problems some families experienced. Related issues include occasional housekeeping problems and comments that some aspects of the facility are older or could use maintenance (including outside appearance). A subset of reviewers felt the activity offerings were minimal or nonexistent, while others reported engaging activities; this suggests variability in programming or uneven implementation across shifts or time.
Dining receives mixed reviews: some found meals seemed good, while others described the food as standard nursing-home fare or “not the best.” That pattern again suggests variability in expectations and experiences. Several reviews explicitly note the need for family involvement to supplement attention or assist with certain tasks; in a few cases, families moved a loved one to another facility because they were dissatisfied with the level of care or attention received.
In summary, Livingston Manor appears to deliver strong interpersonal care and good clinical management for many residents, with a warm, home-like environment and generally helpful administration and staff. The most notable drawbacks are inconsistent staffing—especially on weekends—some housekeeping/appearance issues, and variability in activities and dining quality. Prospective residents and families should weigh the strong staff relationships, family-friendly policies, and reasonable pricing against the reported variability in weekend coverage and maintenance. Practical next steps for families considering this community would be to visit during a weekend shift, ask specific questions about weekend staffing levels and activity schedules, inspect housekeeping and outdoor areas, and speak with family members of current residents to confirm consistency of care across different days and times.
