Pricing ranges from
    $5,156 – 6,702/month

    Dogwood Trails Assisted Living and Memory Care

    1625 W Spring St, Palestine, TX, 75803
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Kind staff but unsafe management

    I loved how kind and attentive most staff were - clean facility, lots of activities, excellent memory-care programs, and standout caregivers/executive leadership who treated residents like family. That said, management felt unprofessional and greedy; I was charged $9,900 for three months, my mom only lasted five weeks, and care declined under new management. We experienced safety lapses - delayed/no response to alarms, poor night coverage, unmonitored wandering, AC problems, and missing belongings - which caused real emotional distress. I also saw coercive marketing and what looked like staff-generated or incentivized reviews (free food for reviews), so take promotional praise with skepticism. If you consider this place, stay deeply involved, ask for incident logs and staffing plans - the staff can be wonderful, but management and safety issues made our experience a nightmare.

    Pricing

    $5,156+/moSemi-privateAssisted Living
    $6,187+/mo1 BedroomAssisted Living
    $6,702+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.58 · 189 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.2
    • Amenities

      4.7
    • Value

      2.1

    Location

    Map showing location of Dogwood Trails Assisted Living and Memory Care

    About Dogwood Trails Assisted Living and Memory Care

    Dogwood Trails Assisted Living and Memory Care sits among pine and pecan trees and has a warm and comfortable setting, and they've got apartments designed for seniors who need a little help each day, as well as a separate memory care building for those with Alzheimer's or dementia, so everyone can find a place that fits their own needs. Staff are around day and night, and there's a nurse on site, so nobody ever has to wait for help if something comes up, and there's also a full-time activity director who keeps folks busy with everything from stretching and gardening clubs to trivia, Wii bowling, wine tasting, and brain fitness classes, while there're also outings, cooking classes, and community service projects for people who like to get out or stay active. The community is pet-friendly, so residents can have dogs or cats if they want, and there's help for pet care if folks need it, plus there's both indoor and outdoor common areas, like a quiet patio, walking paths, and a secure enclosed courtyard, with all areas being wheelchair accessible and safe to move around.

    Residents can choose between different floorplans, and each apartment comes with private bathrooms, wheelchair accessible showers, and safety features, and there's weekly housekeeping and laundry services, so folks don't have to worry about chores, while beautician services, an onsite piano, and a TV lounge add a bit of comfort. Meals are served restaurant-style, with choices for special diets, like organic, gluten-free, low sodium or low sugar, and there's room service and guest meals if friends or family stop by. Transportation is easy, with resident parking and options for complimentary or paid rides to appointments or outings. Those who need medical care can get diabetic monitoring, incontinence management, help with behavior issues, medication injections, and even total care or hospice as needs change, while the staff are trained for memory care, physical therapy, and complex nursing, and they use special gear like mechanical lifts and alarms for folks who wander. Some residents have mild needs, others need a lot more help, and Dogwood Trails works to fit care plans for each person, making changes as health shifts, so people can continue living on site as their needs grow.

    The memory care section is built for safety, with secured doors, alarm bracelets, and staff who know how to handle wandering or difficult behaviors, with activities and therapies, like reminiscence programs, tailored to memory problems. Devotional services happen both onsite and offsite, and there's a rich social calendar and newsletters to keep everyone connected. The grounds are easy to get around, with cozy meeting rooms, a main street common area, and a feeling that's not too fancy but still feels nice and homey. The atmosphere is friendly, with staff who know that each resident is different, and they try their best to care for both the physical and emotional needs of each person, whether someone needs help with daily tasks, wants to stay busy, or just needs a safe place to call home.

    About Sagora Senior Living

    Dogwood Trails Assisted Living and Memory Care is managed by Sagora Senior Living.

    Sagora Senior Living, founded in 1990 under The Covenant Group, has established itself as one of the nation's top 50 senior housing operators and a leading provider of comprehensive senior living services. Headquartered in Fort Worth, Texas, the privately-owned company has experienced remarkable growth, expanding from 61 communities in 2023 to 95 communities by 2025, representing a 56% increase in just two years. The company operates across 12 states, with significant presence in Texas, Oklahoma, Florida, Alabama, California, New York, Ohio, West Virginia, Mississippi, and Nebraska.

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