Pricing ranges from
    $4,383 – 5,697/month

    Azalea Trails Assisted Living and Memory Care

    5550 Old Jacksonville Hwy, Tyler, TX, 75703
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility, inconsistent memory care

    I found Azalea Trails beautiful, always clean, with many kind, patient staff who went above and beyond - meals and activities were good for lots of residents. However, care was inconsistent: understaffing, training gaps, medication errors, misleading info about services/staffing, high fees and management I didn't trust were real issues. Most worryingly, I heard/experienced serious memory-care failures (weight loss, ignored hospice orders, even restraint/barricade incidents), so I'd avoid memory care there until major changes occur.

    Pricing

    $4,383+/moSemi-privateAssisted Living
    $5,259+/mo1 BedroomAssisted Living
    $5,697+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.57 · 125 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      4.1
    • Amenities

      4.7
    • Value

      2.5

    Location

    Map showing location of Azalea Trails Assisted Living and Memory Care

    About Azalea Trails Assisted Living and Memory Care

    Azalea Trails Assisted Living and Memory Care sits at 5550 Old Jacksonville Hwy. in Tyler, Texas, and serves seniors who need help with their daily routines or who live with memory challenges like Alzheimer's or dementia, and you'll find services here aimed at giving residents both comfort and safety, such as specialized care for memory impairments and daily living assistance like bathing, dressing, and medication management, which is important because many people in assisted living need reminders or a gentle hand. The community feels homelike and cozy, and it has private apartments, pet-friendly policies, and inviting spaces like a library, computer area, and comfortable common rooms with fireplaces, pianos, and places to sit and talk, and there's a secure Memory Care courtyard with gardens, winding walkways, colorful flowers, and places to rest outside, making it an easier spot for someone who appreciates fresh air or wants to walk without worry. Residents get access to chef-prepared, nutritious meals, complimentary happy hours, a coffee shop, a bar and lounge area, and a full social calendar with activities, wellness classes, and newsletters, and Memory Care residents have their own enriching activities and therapies with staff who understand memory conditions and work to help reduce confusion and keep everyone safe.

    The building is clean and friendly, according to many families and residents, and staff are available at all times, though some feedback has mentioned challenges with staffing levels, which can affect care on certain days, though the community stays committed to supporting residents' needs as best as possible. Services include assistance with chores, medication management, on-site or on-call nursing, visits from therapists, podiatrists, home health, hospice, dietitian consulting, and lab services, and there's in-house support like occupational and physical therapy. The whole environment is built with safety in mind, especially for people with memory issues, featuring protocols to help prevent wandering and support each person's physical and emotional well-being around the clock, whether that means reminding someone where their apartment is or making sure there's someone to talk to if concerns come up late at night. You'll also notice things like Wi-Fi, handicap accessibility, welcoming decor, and lots of natural light, and if someone needs a short-term respite stay, that's available as well. Tours let visitors see daily life and try meals or activities, and overall, Azalea Trails Assisted Living and Memory Care aims to give seniors in Tyler a place to live their best days, whatever that looks like for each person, by meeting daily needs and creating moments to enjoy, in a setting made for seniors in need of companionship, care, safety, and a little fun.

    About Sagora Senior Living

    Azalea Trails Assisted Living and Memory Care is managed by Sagora Senior Living.

    Sagora Senior Living, founded in 1990 under The Covenant Group, has established itself as one of the nation's top 50 senior housing operators and a leading provider of comprehensive senior living services. Headquartered in Fort Worth, Texas, the privately-owned company has experienced remarkable growth, expanding from 61 communities in 2023 to 95 communities by 2025, representing a 56% increase in just two years. The company operates across 12 states, with significant presence in Texas, Oklahoma, Florida, Alabama, California, New York, Ohio, West Virginia, Mississippi, and Nebraska.

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