Waterton Healthcare & Rehabilitation

    2875 Shiloh Rd, Tyler, TX, 75703
    4.3 · 36 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Great therapy but inconsistent nursing

    I had a mixed experience. The building is clean, welcoming and home-like, and the therapy team is outstanding - patient, encouraging, and very effective. Many staff (front desk, custodial, social work, several nurses and CNAs) were caring and professional, and leadership can be hands-on and supportive. However care is inconsistent: CNAs are stretched thin, some nurses were unfriendly or made poor medication/discharge choices driven by insurance/ownership, meals and activities were often inadequate, and family oversight was frequently needed. Good for strong rehab/therapy and friendly staff, but be cautious about nursing reliability and insurance-motivated discharges.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      4.2
    • Value

      4.3

    Location

    Map showing location of Waterton Healthcare & Rehabilitation

    About Waterton Healthcare & Rehabilitation

    Waterton Healthcare & Rehabilitation is dedicated to providing a welcoming and supportive environment where every guest receives personalized attention and care. The foundation of its approach lies in a blend of high-tech innovations and tried-and-true hands-on therapeutic methods, ensuring that each therapy program is completely tailored to meet the specific needs of every individual. Whether staying for short-term rehabilitation or extended care, guests are always at the center of every decision and service. The devoted staff strives to not only meet, but to exceed expectations, working closely with guests, their families, and their healthcare providers to design the best possible treatment plans.

    Each day at Waterton Healthcare & Rehabilitation is thoughtfully structured to promote comfort, safety, and wellness. The atmosphere is vibrant and engaging, with a focus on community and compassionate service. Guests are continually involved in a variety of activities and excursions, ensuring there is never a dull moment and fostering a lively sense of connection among residents and staff. This attention to daily engagement helps create a sense of belonging and enjoyment for everyone in the community.

    Therapists at Waterton Healthcare & Rehabilitation bring together the latest research and best practices to boost each guest’s quality of life. By customizing therapy programs and frequently adapting them to reflect ongoing progress, the team helps guests set and achieve meaningful goals toward recovery and well-being. Throughout each stay, the commitment to exceptional care and heartfelt service is evident in every interaction, making Waterton Healthcare & Rehabilitation a place where guests are always valued, respected, and supported on their journey to better health.

    People often ask...

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