Lakeshore Village Nursing and Rehab

    2320 Lake Shore Dr, Waco, TX, 76708
    3.0 · 51 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Unsafe Neglectful Poor Communication Inconsistent

    I had a mostly terrible stay. The facility was unsafe and neglectful - dirty rooms and sheets, wet/soiled clothes left in closets, unanswered call buttons, allowed wandering, loud alarms, and little nursing oversight (no regular nurse visits; Bi-PAP patient left at risk). Communication was horrible: staff ignored family and the VA team, didn't return calls, delayed rehab and breathing treatments, and were unaccommodating about visitation and COVID protocols. I also experienced meal problems, misleading marketing, tiny shared rooms, overbilling, and suspected financial manipulation/SSI problems. That said, some CNAs, nurses, social work and therapy staff were kind, professional, and made real progress with rehab. Overall I cannot recommend this place - very inconsistent care, cleanliness, and management transparency.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.96 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.5
    • Meals

      1.2
    • Amenities

      2.0
    • Value

      1.5

    Location

    Map showing location of Lakeshore Village Nursing and Rehab

    About Lakeshore Village Nursing and Rehab

    Lakeshore Village Nursing and Rehab, located in Waco, TX, is a single-story skilled nursing facility that offers both short-term rehabilitation and long-term care options. The staff provides 24-hour licensed nursing services, along with physical, occupational, and speech therapy, which can be helpful for people recovering from surgery or dealing with other medical needs. The facility manages a variety of health conditions, including diabetes, cardiac conditions, digestive disorders, and pain, and has services in place for medication management, postoperative care, and hospice support. Residents can receive personal assistance with daily activities like bathing, dressing, and eating.

    Recreational activities such as arts and crafts, bingo, and other events encourage socializing and entertainment, and the iN2L tablets let residents learn and share with others. There's a beauty salon and barber shop on site, and rooms are available in both private and semi-private options to suit different needs. Dining is customized and tailored to each person's preferences, with a focus on nutrition, although the facility has had some deficiencies in meeting certain dietary rules and menu standards in past inspections.

    The staff aims to create a warm, welcoming space where residents can feel comfortable, dignified, and independent, with support from a dedicated group who understand their needs. The facility has measures in place for COVID-19 safety, and offers a continuum of care so residents can move between short and long stays as needed. Affiliated with Eduro Healthcare and operated by Senior Living Properties, Lakeshore Village can house up to 151 residents, with around 121 residents staying on average each day.

    Inspections have found 48 deficiencies over time, including issues with resident rights and food safety, and the nurse turnover rate is higher than the state average, but the facility is still committed to providing comprehensive medical care with personalized treatment and rehabilitation services. The building has an environment many find peaceful and helpful for healing, with views meant to encourage recovery. Living here means having access to services like pain care, medication help, social work, respite care, and hospice when needed, all from a team that tries to treat each resident with compassion.

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