Royal Manor - West

    9114 Royal Ln, Waco, TX, 76712
    3.4 · 5 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Underfunded unsafe facility, compassionate nurses

    I had a very mixed, mostly negative experience. The nurses were wonderful and compassionate (even cried because they cared) and the food was very good, but overall the facility felt underfunded and unsafe. Outdated crank beds and awful mattresses, an old wheelchair with cracked arms, exposed wires, soiled linens, patients left in feces, and delayed urine-bag changes led to a UTI and hospitalization. EMTs were once denied entry, admissions were made difficult by Lori Smith, and staff shouted about bills at my elderly mother - I worry Medicare/Medicaid is being exploited. I cannot recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.7
    • Meals

      5.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Royal Manor - West

    About Royal Manor - West

    Royal Manor - West sits over on Pantherway in Woodway, right next to Temple Meridian Healthcare Center, and folks sometimes notice how the place blends skilled nursing, assisted living, and independent living together as part of a Continuing Care Retirement Community, so you're looking at a spot where someone can get a mix of services as life changes-there are 64 skilled nursing and rehab beds alongside 60 assisted living apartments, and the property itself is set up like an apartment community with several different floorplans, private bathrooms, kitchenettes, air conditioning, cable TV, and high-speed internet, and there's staff here who work 12 to 16 hour nursing shifts with a 24-hour call system for when you need help. Residents get offers of daily support for bathing, dressing, moving around, medication management, and whatever activities of daily life they might need, and the nursing team includes registered nurses, licensed vocational nurses, and certified nursing assistants, plus there's physical, occupational, and speech therapy for those who need it-care is tailored for everything from short-term rehab, long-term stays, to a special "Rehab to Home" program for smoother transitions, and the building is set up for safety, with emergency alert systems and regular supervision. Royal Manor - West's campus puts a good focus on Alzheimer's care, using ideas and services from places like Wesley Woods Alzheimer's Care Center, while also offering dental, lab, X-ray, pharmacy, mental health, podiatric, and social work services, and there are plenty of activities-resident-run events, movie nights, business and activity rooms, arts space, library, scheduled outings, outdoor programs, and a community garden where folks can walk or just sit outside. Meal times happen in a dining room that has a restaurant feel, with a chef doing the cooking and meals made for special dietary needs like diabetes or food allergies, and you'll find housekeeping, laundry, and even transportation arranged if someone doesn't want to drive, plus parking lots for visitors and residents. There are extra touches like a wellness room, fitness center, spa, game room, movie theater, beauty salon, and common spaces indoors and outside-including walking paths and outdoor seating-and they accept Medicare and Medicaid along with other payment forms, with fully furnished rooms, electricity, water, and wi-fi included in rent. The staff here want to support family members too, and the mission lines up with places like Wellington Place Living & Rehabilitation Center to help families feel comfortable, informed, and loved, and they try to keep everything homelike, well-kept, and professional so people relax and heal, and the facility runs on clear policies for moves and services, with care and services grounded in certifications from respected health organizations, including CMS accreditation. Royal Manor - West works closely with the local Waco community and hosts plenty of ways for people to participate-whether you need care for Alzheimer's, skilled nursing after a hospital stay, or just want a safe, pet-friendly apartment where you can age in place with help if needed, you'll find a wide mix of supports and chances to stay active and connected here.

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