Copper Ridge Health Care

    3706 W 9000 S, West Jordan, UT 84088
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.72·(149)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      2.8
    • Amenities

      3.1
    • Value

      1.4

    Pros

    • Compassionate, patient caregiving staff
    • Skilled rehabilitation therapy (physical, occupational, speech)
    • Clean, well-maintained building and rooms
    • Responsive maintenance and admissions personnel
    • Engaging activity program and weekly worship services
    • Family-friendly visitation and supportive family communication
    • Dog-friendly policies and special community events
    • Generally well-prepared meals and pleasant dining areas
    • Experienced, long-tenured nursing staff in some units
    • Supportive transportation services for appointments

    Cons

    • Inconsistent staffing levels, especially nights and weekends
    • Slow response to call buttons and assistance requests
    • Inconsistent personal-care and hygiene routines
    • Medication-timing and administration concerns
    • Weak communication and care-coordination across departments
    • Laundry management and personal-item tracking gaps
    • Inadequate discharge planning and care-transition coordination
    • Shared-room crowding and limited private-room availability
    • Variable staff training and reliance on inexperienced aides
    • Security and visitor-validation shortcomings
    • Inconsistent infection-control practices
    • Unreliable transportation and unsafe transfer practices
    • Administrative and billing confusion including insurance handling
    • Variable meal delivery and feeding-assistance reliability

    Summary of reviews

    Copper Ridge elicits a strongly mixed set of impressions. Many families and patients praise the facility for its clean, well-maintained environment, robust rehabilitation services, and individual caregivers who display compassion and patience. Therapy departments (physical, occupational, and speech) receive consistently positive mentions for effective work and measurable progress. The facility's activity offerings, weekly worship services, special events and dog-friendly policies are cited as meaningful quality-of-life contributors, and several reviewers highlighted responsive maintenance and admissions staff who ease transitions.

    At the same time, recurring operational weaknesses are evident. Staffing levels are described as uneven — with shorter or less experienced shifts overnight and on weekends — which reviewers link to slow call-button response times and delays attending to basic needs. Multiple accounts describe variability in personal-care routines (bathing, grooming, linen and laundry handling) and gaps in feeding assistance. Medication timing and overall medication-administration processes are another area of concern, with reports of delayed or inconsistent delivery that families found worrisome.

    Communication and administrative processes appear inconsistent across reviewers. Families describe challenges coordinating care between departments, unclear or abrupt discharge planning, and difficulties with front-office billing and insurance interactions. Item-management problems (misplaced clothing or personal effects) and occasional allegations of account or documentation errors suggest gaps in recordkeeping and property controls. Security and transfer procedures have also been questioned — examples cited include unlocked entry points, shuttle no-shows, and transfers where warm clothing or footwear were not provided — pointing to opportunities for stronger protocols and oversight.

    Dining and activities present a mixed picture. Many reviewers complimented the food quality and the social programming, while others flagged cold meals, missed meal delivery, and inadequate feeding assistance for residents who need help. The facility's communal spaces and courtyard are generally viewed positively, although outdoor smoking-area maintenance and visual discrepancies versus online photos were noted.

    In short, Copper Ridge offers clear strengths in rehabilitation, some long-standing nursing talent, cleanliness, and an active community life, but persistent operational issues — staffing consistency, responsiveness to care needs, medication and administrative controls, and communication — create variability in resident experience. Prospective residents and families should observe staffing patterns (including nights/weekends), review written care plans and medication protocols, ask about laundry and personal-item safeguards, clarify billing/insurance procedures, and verify unit-specific staffing and infection-control practices before placement. These targeted questions and direct observations can help determine whether the facility’s strengths align with a particular resident’s clinical and safety needs.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Copper Ridge Health Care is located at 3706 W 9000 S, West Jordan, UT, 84088.

    About Copper Ridge Health Care

    Copper Ridge Health Care sits over in West Jordan, UT, right there at 3706 W 9000 S, and the place offers a wide range of care for seniors, covering short-term rehabilitation, long-term care, skilled nursing, assisted living, and memory care, with specialized services for people dealing with dementia or Alzheimer's. The building has 120 beds, spread out across well-kept private, semi-private, studio, single, and two-bedroom options, with clean rooms featuring things like cable TV, washers and dryers, and some kitchenette setups, so everyday living feels more comfortable, plus there's regular housekeeping, laundry, and maintenance on top to keep everything running smoothly. Residents can count on safety features like handicap accessible layouts and sprinkler systems, and staff stay available around the clock, offering help with dressing, bathing, walking, and other personal care, plus medical services like nursing, wound care, medication support, and access to specialists like podiatrists.

    For people who like to stay active or social, Copper Ridge puts on a variety of daily programs that include arts and crafts, education, health and wellness, and different social activities, as well as trips and outings, and there's a real focus on engagement for everyone, including memory care residents who get extra tailored activities and support to help with cognition and comfort. The place has large dining spaces where they serve nutritious, satisfying meals, and they even allow friends and family members to join residents for meals sometimes, so it really feels more homey. Around the property, you'll find lovely outdoor areas, game and activities rooms, a fitness center, guest parking, and community Wi-Fi, which all help make both residents and visitors feel comfortable.

    On the medical side, in-house therapy services use state-of-the-art equipment for things like physical, occupational, and speech therapy, all managed by a trained healthcare team, and every resident gets a personalized care plan that's put together with input from staff, families, and doctors. They also provide transportation for residents who need to get to medical appointments out in the community. Staff speak English and work closely with each individual, offering special memory care with safety features and programming for folks with dementia. The admission process covers move-in help, assessments to figure out each new resident's needs, and they do their best to educate families about what to expect and how to handle different types of care.

    Amenities include salon and barbershop services, beautifully landscaped grounds, and common areas that encourage everyone to feel part of a community, and the facility makes sure everything is clean and well maintained every day, while also being a safe and worry-free place to live. Copper Ridge takes long-term care insurance and offers different levels of support, so whether someone's needing help only now and then or full skilled nursing around-the-clock, they try to meet those needs, but currently they aren't accepting new patients. This place is close to hospitals and physicians, so medical help is never far if someone needs it, and their whole goal seems to be helping seniors keep as much independence and dignity as possible while offering solid care in a friendly setting. There aren't any reviews yet, but the services and environment seem designed to help people feel at home and stay as healthy and engaged as they can.

    People often ask...

    Copper Ridge Health Care offers assisted living, memory care, and skilled nursing.

    There are 33 photos of Copper Ridge Health Care on Mirador.

    The full address for this community is 3706 W 9000 S, West Jordan, UT 84088.

    No, Copper Ridge Health Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Copper Ridge Health Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Copper Ridge Health Care directly. There is no cost for this service. We are compensated by the community you select.

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