Pricing ranges from
    $3,966 – 5,155/month

    Tradition Assisted Living

    2938 S Redwood Rd, West Valley City, UT 84119
    • Assisted Living

    Long term resident praises staff

    I've lived here for seven years and feel very satisfied - the staff and administration (Jamie and Maria included) are kind, attentive, and truly go the extra mile. The building is clean, well-maintained with large, comfortable rooms, fresh halls, good meals and activities, and a warm, homelike atmosphere. Staff handled my care and recovery with compassion; I highly recommend this welcoming place.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.10·(63)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.2
    • Meals

      3.8
    • Amenities

      2.7
    • Value

      2.0

    Pros

    • Compassionate and attentive caregiving staff
    • Proactive, problem-solving administration
    • Recent leadership driving observable improvements
    • Clean and well-kept common areas
    • Spacious, comfortable resident rooms
    • Affordable pricing with Medicaid acceptance
    • Engaging activities and events
    • Personalized meal accommodations
    • Helpful and informative tour/admissions staff
    • Convenient on-site pharmacy proximity
    • Family-like, welcoming atmosphere
    • Strong infection-control practices during COVID

    Cons

    • Medication-management inconsistencies and administration errors
    • Inconsistent staffing levels and frequent understaffing
    • High management turnover and leadership instability
    • Sanitation and odor concerns in some areas
    • Pest-control concerns in resident units
    • Inconsistent housekeeping and maintenance scheduling
    • Laundry handling and inventory-control problems
    • Gaps in after-hours coverage and emergency-response reliability
    • Meal quality inconsistency and billing transparency issues
    • Weak resident roommate-placement and privacy management
    • On-site safety and security controls
    • Allegations of theft and financial misconduct

    Summary of reviews

    Overview Tradition Assisted Living elicits a mixed set of impressions. Many reviewers praise the staff’s warmth, individualized attention, and a welcoming, home-like atmosphere. Positive comments frequently highlight compassionate caregivers, accommodating dietary arrangements, engaging activities, and recent operational improvements under new leadership. The facility’s pricing structure and Medicaid acceptance are viewed as accessible for families seeking lower-cost options.

    Care and clinical operations Reviews indicate a wide range in clinical reliability. Positive accounts describe attentive nursing and caregiving that contributed to recovery and comfort. Conversely, a number of families raised significant concerns about medication management (late doses, medication administration errors) and delayed clinical response following incidents such as falls. There are also comments about inconsistent availability of qualified medical staff and gaps in after-hours coverage; combined, these point to variability in the facility’s ability to deliver dependable, around-the-clock clinical oversight.

    Staff and leadership Staff kindness and individual caregivers receive substantial praise across reviews; many families singled out specific staff and administrators for exceptional service and problem-solving. Several reviewers credited new leadership with concrete improvements in morale, maintenance, and resident services. At the same time, high turnover among managers and reports of inexperienced administrators have been associated with uneven care and operational lapses. Staffing shortages and periods of understaffing were cited as underlying contributors to many service deficits.

    Dining and activities Activity programming (Wii bowling, themed events, on-site social opportunities) and personalized meal accommodations are frequent positives. However, the quality and consistency of meals drew mixed feedback, and there are notes about extra dining charges or unclear billing for certain food services. Families considering this facility should clarify meal-plan details and any additional charges.

    Facilities and maintenance Many reviews praise clean, spacious rooms and tidy common areas, and some describe recent equipment and facility upgrades. Contrastingly, others raise sanitation and odor concerns in certain areas, pest-control issues in resident units, inconsistent housekeeping schedules, broken or poorly maintained equipment (heaters, emergency call buttons), and ongoing laundry-management problems including damaged or missing clothing. These maintenance and sanitation inconsistencies appear to vary by unit and by time, with some families reporting months of poor service before improvements were noted.

    Safety, security, and operations There are recurring concerns about safety and security controls, including smoking near oxygen sources, on-site illicit activity reports, and unreliable emergency-response systems. Additionally, complaints about eviction and move-out processes, as well as allegations of theft and financial irregularities, indicate potential weaknesses in resident financial protections and administrative oversight. Prospective families should ask about incident-reporting procedures, security measures, and safeguards for residents’ valuables.

    Notable patterns and decision guidance The pattern across reviews suggests that experiences at Tradition Assisted Living are highly practitioner- and shift-dependent. When leadership and staffing are stable, families describe a supportive, clean, and active environment; when turnover and understaffing occur, operational failures become more evident in medication administration, laundry, housekeeping, and emergency responsiveness. For prospective residents and families, it is advisable to: - Tour multiple times and meet direct-care staff and the current leadership team; ask for recent staff turnover data. - Request written policies on medication administration, after-hours coverage, emergency-response times, and pest control. - Clarify meal-plan costs and laundry procedures, and verify how valuables are managed. - Ask about recent corrective actions taken by the current director and any regulatory history related to clinical or safety issues.

    In summary, Tradition Assisted Living shows clear strengths in staff compassion, community activities, affordability, and pockets of strong leadership-driven improvement. However, consistent operational deficiencies—particularly around medication management, staffing stability, sanitation/pest control, laundry, and emergency coverage—warrant careful evaluation before placement. Families who prioritize strong clinical reliability and consistent housekeeping should verify current operational status and remediation efforts directly with facility leadership.

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    Location

    Map showing location of Tradition Assisted Living

    Tradition Assisted Living is located at 2938 S Redwood Rd, West Valley City, UT, 84119.

    About Tradition Assisted Living

    Tradition Assisted Living sits in West Valley City, Utah, at 2938 S Redwood Rd, and it's a place that's been helping seniors for over 25 years, so you can tell the staff there, called Super Caregivers, have some experience and really do try their best to keep things safe, friendly, and home-like, and the owners are on-site every day, which makes a difference in how things are run. The community's got 62 private assisted living studios and one-bedroom units, plus a mix of housing options from studios to two-bedroom places, ranging from about 360 to 750 square feet, and each apartment has its own phone and cable hookup for people who like having their own setup. The folks living there get help with dressing, bathing, medication, personal hygiene, and grooming, and there's daily housekeeping, laundry, and both weekly housekeeping and linen service, so most chores are handled for you, and if you've got a pet, that's allowed too.

    Residents get three home-cooked meals a day served restaurant-style, with snacks any time, and there are special meal plans for folks who need low or no sugar, gluten-free, or low sodium, with guest meals and even private dining rooms, and people say the food's pretty good-they even won awards for their dining. The place has lots of ways to stay busy and meet people, with things like fitness activities, an education center, walking paths, indoor theater, fireplaces in the common area, a game room, a bistro café, library, and outdoor patios and gardens, plus outings, social and educational events, religious services for different faiths including LDS/Mormon and Catholic, and an active Life Enrichment program that throws in learning, recreation, and wellness. If you need help getting around, there's transportation available for a fee and there's free parking for people who drive.

    For safety, there's a secure environment for people with Alzheimer's or dementia, monitored units, and individualized care plans with staff trained in memory care and reminiscence therapy, plus 24-hour staff and a personal emergency call system, recorded monitoring systems, and low staff-to-resident ratios. They help with incontinence, non-ambulatory care, diabetic care, medication management, and hospice or end-of-life care. There's even daycare and respite care if your family's in a pinch.

    The community's known for being clean, homey, and friendly, and the Super Caregivers are flexible, responsible, and work hard to see residents feel as independent as possible but get what help they need without losing dignity, and they try to make every day engaging with things like games, entertainment, and social programs. The grounds are well-lit and have enclosed courtyards with safe outdoor walking areas, handy for getting some fresh air, and you'll find extras such as free Wi-Fi, grocery shopping help, satellite cable TV, and a beauty salon and barber on site.

    People say the staff and food are the highlights, and a 4.2-star rating from 31 reviews suggests most folks are satisfied with Tradition Assisted Living's care and atmosphere, so if you're looking for a place that feels a bit like home but with support on hand, this spot's worth looking at.

    People often ask...

    Tradition Assisted Living offers competitive pricing, with rates starting at a cost of $3,966 per month.

    Tradition Assisted Living offers assisted living.

    There are 30 photos of Tradition Assisted Living on Mirador.

    The full address for this community is 2938 S Redwood Rd, West Valley City, UT 84119.

    No, Tradition Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Utah, the Health & Human Services Division of Licensing & Background Checks licenses assisted living and care facilities through annual and follow-up inspections and complaint investigations.

    License number106702
    Facility typeAssisted Living Facility - Type Ii
    Capacity72 residents
    LicenseeJamie Merrone
    EffectiveSeptember 6th, 2012
    ExpiresMay 31st, 2026
    View the official license record

    Inspection Reports

    4

    Reports

    0

    Citations

    0

    Complaints

    3

    Years

    27 Aug 2025Investigation
    Investigated found seven deficiencies across safety, staff training, admissions, and resident funds management.
    05 Mar 2025Investigation
    Found no deficiencies.
    12 Dec 2024Follow-Up
    Found no deficiencies.
    01 Nov 2023Inspection
    Identified multiple deficiencies across several compliance areas; several requirements were not met.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Tradition Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Tradition Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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