Oakmont at Gordon Park

    401 Gordon Ave, Bristol, VA 24201
    • Assisted Living
    • Memory Care

    Warm caring staff, homelike atmosphere

    I'm very pleased with Oakmont - the staff are warm, caring and attentive (CNA Kelsey Fullen was especially helpful), the rooms and grounds are clean and well-appointed, meals are tasty, and there are plenty of activities and outdoor spaces that make it feel like home. I'd recommend it for families wanting compassionate, family-like care.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.84·(32)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.5
    • Amenities

      4.5
    • Value

      3.3

    Pros

    • Caring, attentive staff
    • Knowledgeable and helpful tour and admissions team
    • Clean, well-maintained new facility
    • Well-appointed, spacious private suites
    • Wheelchair-accessible rooms and bathrooms
    • Secure, landscaped outdoor courtyards and large porches
    • Restaurant-style dining with varied menu options
    • Engaging activities program (arts, crafts, gardening, bingo, movies)
    • Responsive transition and hospice support
    • In-suite kitchenettes and laundry services
    • Single-level layout with abundant natural light
    • Family-like community atmosphere

    Cons

    • Understaffing and thin caregiver coverage
    • Inconsistent cleanliness in dining and some common areas
    • Reactive or cosmetic-focused maintenance practices
    • Inconsistent meal presentation for texture-modified diets
    • High cost and less convenient location
    • Complex pricing and potential cost escalation tied to care level
    • Smaller memory-care accommodations and shared-room placement policies

    Summary of reviews

    Oakmont at Gordon Park is consistently presented as a newer, well-maintained senior community with strong curb appeal and well-appointed resident areas. Visitors and family members repeatedly note attractive common spaces, ample natural light, secure landscaped courtyards, and thoughtfully designed private suites with kitchenettes and accessible bathrooms. The physical environment is described as clean and inviting overall, with a single-level plan and large porches that support walkability and outdoor socializing.

    Staff quality and resident care are prominent strengths. Families describe staff as caring, attentive, and knowledgeable; admissions and tour personnel are noted as informative and helpful. Reviewers highlight prompt responses to calls for assistance, supportive transition procedures, and the ability to initiate hospice services when needed. The community atmosphere is often characterized as family-like, with employees who engage residents and create companionship among neighbors.

    Dining and activities receive mixed but generally positive commentary. Many accounts praise the variety and quality of meals and restaurant-style dining; evening gatherings and menu variety are described as enjoyable. At the same time, there are consistent notes about the presentation and appeal of texture-modified diets (for example, pureed meals) and occasional cleanliness lapses in dining areas. The activity program is viewed as robust, offering arts and crafts, gardening, bingo, movies, and library and social spaces that support engagement and routine.

    Operational patterns to consider include staffing and maintenance. Several comments reflect that caregiving staff can be stretched thin at times, with CNAs and other caregivers covering wide responsibilities; this is presented as a staffing-level challenge rather than a lack of effort. Maintenance appears generally proactive in many areas, but feedback indicates a mixed approach in some instances—ongoing repairs, carpet replacement, and patched damage suggest periods of reactive or cosmetic-focused repairs. Cost and logistics are additional considerations: the community is perceived as higher-priced and may not be in the most convenient location for all families, and the structure of pricing tied to care levels could lead to complexity or escalation over time.

    Memory-care accommodations warrant attention from families whose loved ones require that level of support. The memory-care wing is described as similar in finish to other areas but smaller in scale, and there are concerns about shared-room placement for residents with advanced cognitive impairment. Overall, Oakmont at Gordon Park presents a strong clinical and hospitality profile with attentive personnel and attractive facilities; prospective residents and families should weigh staffing patterns, meal-presentation consistency for modified diets, maintenance expectations, and cost/placement policies when making a decision.

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    Location

    Map showing location of Oakmont at Gordon Park

    Oakmont at Gordon Park is located at 401 Gordon Ave, Bristol, VA, 24201.

    About Oakmont at Gordon Park

    Oakmont at Gordon Park is an assisted living and retirement community on a quiet 16-acre spot in Bristol, VA's Dale Gordon Business Park, where you'll see oak trees, mountain views, and a country club-like atmosphere, and it's locally owned and developed by community members, which means people care about the way it feels and runs. The community offers private studio, one-bedroom, or two-bedroom suites with high ceilings, individually controlled heating and air conditioning, emergency pendants, and pull cords in bathrooms, along with weekly housekeeping, laundry, apartment upkeep, and all utilities including phone and cable, so residents don't have to worry about those things. People living at Oakmont get three meals a day served in a grand dining room, plus special dining programs and nutrition for different needs, and there's always staff around to help discretely with bathing, grooming, dressing, dining, and reminding about medicines at any hour. Oakmont has a full schedule of social, educational, and entertainment activities to help keep minds and bodies active, and there's an enclosed courtyard for enjoying fresh air and scheduled outings to city spots, nearby restaurants, and doctor's offices just moments across the state line. The Heartfelt Connections - A Memory Care Program® offers person-centered support for folks with dementia or Alzheimer's, with custom activities designed around each person's likes, dislikes, stories, and faiths-Protestant, Catholic, Jewish, and others-with a staff trained to provide respectful and safe care, so relatives can rest a little easier knowing their loved ones are in a secure place. Respite care and hospice services are available when someone needs short-term or end-of-life care, so families don't have to look somewhere else if needs change. Oakmont provides outdoor courtyards, beautician services on site, planned transportation in a set area, religious and devotional meetings, and daily activities, and offers easy access to a range of care, from independent living to incontinence, diabetes, non-ambulatory, and enriched care with licensed professionals. With supportive services, purpose-driven amenities, and friendly staff who focus on preserving independence and dignity, Oakmont at Gordon Park remains a choice for seniors who want a safe, friendly setting that's devoted to quality of life.

    People often ask...

    Oakmont at Gordon Park offers competitive pricing, with rates starting at a cost of $6,542 per month.

    Oakmont at Gordon Park offers assisted living and memory care.

    There are 13 photos of Oakmont at Gordon Park on Mirador.

    The full address for this community is 401 Gordon Ave, Bristol, VA 24201.

    No, Oakmont at Gordon Park does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number41882
    Facility typeAssisted Living Facility
    License class1yr
    Capacity167 residents
    Care servedAssisted Living, Non-ambulatory, Special Care Un
    ExpiresMay 4th, 2027
    Special certificationAssisted Living, Non-Ambulatory, Special Care Un
    View the official license record

    Inspection Reports

    13

    Reports

    38

    Citations

    0

    Complaints

    4

    Years

    08 Apr 2026Inspection
    Investigated the complaint alleging issues with resident care and related services and found no deficiencies.
    31 Mar 2026Inspection
    Identified deficiencies related to documentation, PRN medication practices, cognitive impairment assessments, and repairs/maintenance.
    • 22VAC40-73-(8)-930-D
    • 22VAC40-73-(10)-1090-A
    • 22VAC40-73-(6)-680-K
    • 22VAC40-73-(8)-870-E
    26 Mar 2025Inspection
    Found multiple deficiencies across oxygen orders, medication security, resident safety, documentation, and emergency planning.
    • 22VAC40-73-(8)-870-A
    • 22VAC40-73-(10)-1180-B
    • 22VAC40-73-(6)-490-D
    • 22VAC40-73-(6)-660-A-1
    • 22VAC40-73-(9)-960-B
    • 22VAC40-73-(6)-700-1
    • 22VAC40-73-(6)-640-A
    26 Feb 2025Inspection
    Investigated a complaint alleging issues with resident care and related services; found no deficiencies.
    22 Jan 2025Inspection
    Found no deficiencies. No violations with applicable standards or laws were identified.
    18 Nov 2024Inspection
    Identified two deficiencies: criminal history background checks not obtained within 30 days of employment, and inadequate supervision of resident schedules, care, and activities.
    • 22VAC40-90-(BC3)-40-B
    • 22VAC40-73-(6)-460-D
    27 Mar 2024Inspection
    Found violations related to ventilation/odor control and building maintenance. Odor of urine was observed and multiple cleanliness and repair issues were documented.
    • 22VAC40-73-(8)-870-B
    • 22VAC40-73-(8)-870-A
    02 May 2023Inspection
    Investigated the location's compliance and found no violations of applicable standards or law. A building tour and record review were conducted.
    13 Apr 2023Inspection
    Identified multiple deficiencies across medication administration, resident safety, dietary oversight, and storage of cleaning supplies, resulting in cited violations.
    • 22VAC40-73-(9)-980-A
    • 22VAC40-73-(8)-870-A
    • 22VAC40-73-(6)-710-E
    • 22VAC40-73-(8)-860-I
    • 22VAC40-73-(6)-710-D
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(2)-40-B
    • 22VAC40-73-(6)-680-H
    • 22VAC40-73-(6)-620-A
    • 22VAC40-73-(8)-860-J
    • 22VAC40-73-(6)-710-C
    • 22VAC40-73-(2)-100-C-2
    13 Apr 2023Inspection
    Found no deficiencies.
    17 Feb 2023Inspection
    Found a deficiency in supervision of transportation that left a resident in a vehicle for over an hour.
    • 22VAC40-73-(6)-460-D
    17 May 2022Inspection
    Investigated a complaint and found no deficiencies related to resident care provisions. No violations were cited.
    17 Mar 2022Inspection
    Identified multiple deficiencies related to medication management, resident safety, and environmental controls during a license renewal review.
    • 22VAC40-73-(6)-680-G
    • 22VAC40-73-(6)-660-A
    • 22VAC40-73-(6)-680-M
    • 22VAC40-73-(7)-840-A
    • 22VAC40-73-(6)-660-B
    • 22VAC40-73-(8)-860-I
    • 22VAC40-73-(6)-700-2
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(6)-650-A
    • 22VAC40-73-(8)-860-G

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Oakmont at Gordon Park. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakmont at Gordon Park directly. There is no cost for this service. We are compensated by the community you select.

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