Kissito Post Acute - The Brian Center Alleghany

    100 Arh Ln, Low Moor, VA, 24457
    3.5 · 6 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Compassionate caregivers, inconsistent management issues

    I'm grateful for the compassionate, professional frontline staff - CNAs, rehab/physical therapy and nurses who often went above and beyond and helped produce positive recoveries; CEO Robert McClintic's leadership is noticeable. That said, management's staffing cuts, favoritism and dismissive/hostile attitude have hurt staff well-being and consistency of care - call-bell response is wildly inconsistent (sometimes fast, sometimes 45+ minutes), requests go unfulfilled and meal trays are occasionally incomplete. Food is generally good (minor gripe: beets/cabbage), but until accountability and staffing are fixed the quality of care remains uneven.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      3.5

    Location

    Map showing location of Kissito Post Acute - The Brian Center Alleghany

    About Kissito Post Acute - The Brian Center Alleghany

    Kissito Post Acute - The Brian Center Alleghany is a healthcare facility at 7500 Shadwell Dr, Roanoke, VA, run by Kissito Post Acute, which is a nonprofit and Christian-based organization started in 1989, following values of Integrity, Passion, Excellence, and Respect. This place has 86 to 89 beds and takes care of seniors who need short-term rehabilitation, long-term care, assisted living, or specialized memory and ventilator care. The staff includes physicians, nurse practitioners, licensed nurses, and therapists who all work together to create personalized care plans, and folks get 24-hour supervision with a call system for safety, especially for people with memory challenges like Alzheimer's or dementia. The center is set up for post-acute patients, people recovering from surgery or hospital stays, and those who need nursing care, help with daily tasks like bathing, dressing, or transferring, and medication management.

    Housekeeping, laundry, and move-in coordination are included, as well as transportation. Rooms come fully furnished, and there's Cable TV, Wifi, kitchenettes, an emergency alert system, and common spaces like a dining room, arts room, small library, a beauty salon, and several garden and outdoor areas. Residents get three meal services every day, prepared by a dietary team that can handle allergies, diabetes, or other food restrictions, and meals are served restaurant-style with snacks and refreshments on hand. There are always activities going on, arranged by the staff or run by residents, including arts and crafts, movie nights, walking paths, gardening, and scheduled events to keep people active and social.

    The facility puts focus on both medical and personal needs, which means wound care, help with transfers, IV therapy, and support for people who use ventilators or have tracheostomy needs. Therapy teams can support physical, occupational, and speech therapy both as inpatient and outpatient for those recovering from things like joint replacement, stroke, or COVID, and they also provide cardiac care, respiratory or pulmonary rehabilitation, post-surgery transitional care, diabetes management, and comfort or respite care as needed. The Brian Center Alleghany has safety plans set up for folks with memory or cognitive problems and trains staff to use patience and focus on comfort. Residents can enjoy access to a community garden, engaging group activities, and outings, and there's a strong emphasis on creating a supportive environment for everyone's medical, social, and spiritual needs, aiming to help each person stay as independent as possible. This center is close to local hospitals and offers a full range of services for seniors and people needing more serious support, always aiming to provide care with respect and attention to individual needs.

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