Regent of Newport News

    741 Thimble Shoals Blvd, Newport News, VA, 23606
    3.9 · 9 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Beautiful renovation, caring staff, unsafe

    I was impressed by the jaw-dropping, hotel-like renovation - elegant decor, welcoming lounges and practical, stylish rooms. The staff were warm, personal and often went above and beyond; my uncle showed real improvement under their care. That said, the community felt short-staffed and inconsistent: communication, paperwork/medication handling and some emergency equipment were neglected, and I witnessed safety/cleanliness lapses (including a fall and wet floors). Beautiful facility and caring people, but management must fix staffing, safety and administrative issues before I'd fully trust it.

    Pricing

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    Amenities

    3.89 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.6
    • Meals

      2.0
    • Amenities

      3.8
    • Value

      3.9

    Location

    Map showing location of Regent of Newport News

    About Regent of Newport News

    Regent of Newport News sits in Newport News, Virginia, close to parks and the James River, and offers 49 rooms in a medium-sized, friendly community that feels intimate and home-like, which means folks often see familiar faces and have plenty of chances to connect with one another. The staff stays on-site day and night, providing help whenever needed, and they're frequently recognized for their helpful and friendly attitude, always aiming to make residents feel welcome. This community provides assisted living, skilled nursing, and memory care, so people get help with daily activities or special needs like wheelchair support or care for dementia, as well as managing medicine and running clinical services such as physical, occupational, and speech therapy. Personalized care plans are a big focus, where residents work with staff to set up what suits each person best, and there's attention given to both long-term and short-term care, including programs and services for Memory Care, Pulmonary Care, Subacute, Cardiac Care, Diabetes Care, Hospice, IV Therapy, Nutrition Care, Orthopedic Care, Outpatient Therapy, Rehabilitation, Renal Care, Respite Care, and Wound Care. Meals come in restaurant-style, with a range of cuisines that are cooked up and served just like dining out, while a bar, pub area, and outdoor patio let folks socialize or relax outside when the weather's good. There's a sturdy event calendar with both social and wellness activities like a walking club, and the fitness center, hair salon, and spa give plenty of options for staying active or enjoying some self-care. The whole building stays clean and is meant to be easy for everyone to get around, and there's a big effort to provide a safe, supportive place where residents can be as independent as they want while knowing help is always a few steps away. Tours are available for a real look at daily living, how the food works, and what goes on in the community, and the Regent holds a current state license as a verified partner. Regent of Newport News aims to help each resident feel comfortable and supported, with staff and facilities designed to meet a wide range of health and personal needs.

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