Pricing ranges from
    $4,703 – 5,643/month

    Acclaim At East Beach

    4801 Pretty Lake Avenue, Norfolk, VA, 23518
    4.8 · 39 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Spotless community, exceptional staff, pricey

    I moved my mom into this brand-new, spotless community with marina/bay views and couldn't be happier. The staff are exceptional-friendly, helpful and responsive-maintenance and housekeeping are great, and the amenities (indoor saltwater pool, gym, on-site PT/therapy, shuttle, library, lots of activities) are outstanding. Apartments are bright and modern with full kitchens, balconies and in-unit laundry; breakfast is included and dining is high quality but pricey with somewhat limited menu variety. Activities are plentiful though occasionally disorganized and understaffed; overall it's expensive but worth it-I'd recommend it.

    Pricing

    $4,703+/moSemi-privateAssisted Living
    $5,643+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor patio
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.82 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      4.7
    • Value

      3.7

    Pros

    • Brand-new, bright and modern building
    • Marina and bay views; waterfront location
    • Short walk to public beach, restaurants, and transit
    • On-site restaurant and flexible meal plan options
    • Continental breakfast included/available
    • Indoor saltwater heated pool and planned outdoor pool
    • Well-equipped gym and fitness classes (water aerobics, yoga)
    • On-site physical and speech therapy (PT/OT/SLP)
    • 24-hour concierge and night checks for residents with special needs
    • Extensive activities program (clubs, trips, movies, visiting artists)
    • Frequent social events, happy hours, and entertainment
    • Shuttle service to grocery stores and medical appointments
    • Housekeeping available and very clean facilities
    • Maintenance staff praised as responsive and fantastic
    • Hotel-like ambiance with formal dining options
    • In-unit washer/dryer and full kitchen appliances in many apartments
    • Walk-in showers, balconies/patios, ADA-compliant design
    • Multiple activity rooms (puzzles, crafting, library)
    • Pet-friendly with on-site dog-watching/spa services
    • Ample parking and convenient location near Little Creek Navy Base
    • Up-to-code, newer construction with modern finishes
    • Helpful and welcoming staff frequently highlighted
    • Accessible administrative staff and accommodating move-in support
    • All-inclusive pricing available (no surprise bills)
    • Spotless cleanliness and well-maintained common areas
    • Plentiful resident engagement and generally happy residents
    • Good-sized one-bedroom layouts and variety of floor plans
    • Onsite concierge and front-desk services praised
    • Assisted living building planned/under construction adjacent

    Cons

    • Higher cost; some reviewers find it expensive
    • Meal pricing perceived high relative to portions and variety
    • Menu variety limited despite high-quality preparation
    • Activities sometimes repetitive or insufficient variety
    • Timing/organization of activities occasionally disorganized
    • Turnover in activities director and desire for more resident input
    • Understaffing reported in places; staff can be stretched
    • Occasional inconsistent staff experiences (e.g., concierge)
    • Apartment quirks (e.g., washer/dryer located in living room)
    • Independent-living designation concerns due to resident mix
    • Construction nearby (adjacent assisted living building) during transition
    • Move-in process initially rocky for some families
    • Housekeeping may be an extra cost depending on level of service
    • Affordability concerns for some prospective residents

    Summary review

    Overall sentiment across the reviews is strongly positive: reviewers consistently praise Acclaim at East Beach as a new, well-appointed senior living community with excellent views, a desirable waterfront location, and plentiful amenities. Many reviewers emphasize the building’s modern, bright design and hotel-like ambiance. The property’s proximity to the beach, restaurants, transit, and Little Creek Navy Base repeatedly appears as a key selling point. Residents and families frequently note the spectacular marina/bay views, balconies or decks, and ample parking as important quality-of-life features.

    Staff quality and responsiveness emerge as one of the community’s strongest themes. Multiple reviews call out friendly, welcoming, and accommodating staff; specific individuals receive praise for helping with move-in and resident needs. Maintenance and housekeeping (where provided) are often described as excellent, and public areas are characterized as spotless and well cared for. The presence of a 24-hour concierge and night checks for residents with special needs is repeatedly noted as a security and service advantage. That said, a minority of comments mention inconsistent staff experiences (for example, one reviewer found the concierge unhelpful), and several reviews describe periods of being understaffed or staff turnover, particularly in activity leadership.

    Facilities and on-site services are highlighted across most reviews. The community offers an indoor saltwater heated pool, plans for an outdoor pool, a full gym, numerous activity rooms (crafts, puzzles, library), and a social bar/theatre for movies and entertainment. In-building therapy services (PT/OT/SLP), a restaurant with formal dining, continental breakfast options, and an on-site chef receive specific positive mention. Apartments are noted as newer and well-equipped, with many units featuring full kitchens, in-unit washer/dryers, walk-in showers, and balconies. A number of reviewers pointed out that some floorplans are very well-sized for one-bedroom units; others noted minor layout quirks (e.g., washer/dryer located in living area) that can feel awkward.

    Dining is generally regarded as high quality, with particular menu items called out positively (fish tacos, Cobb salad). However, dining is also a recurring area of concern: several reviewers feel meal plans are expensive relative to portion sizes, and some perceive limited menu variety despite good preparation. Meal pricing was explicitly reported in one review as roughly $200–$600 per month, and a few reviewers expressed affordability concerns. The community offers flexible meal plan options and continental breakfast is frequently mentioned as a plus, and some families appreciate the all-inclusive pricing model that reduces bill management.

    Activity programming and social life are major strengths but also a source of mixed feedback. Many reviewers describe a lively, active community with many scheduled events—happy hours, trips (grocery, movies, medical appointments), visiting artists, classes, bingo, and clubs. Residents often say there is “always something going on” and that the community helped seniors make friends quickly. Conversely, some reviewers observed that activities can be repetitive, timing and organization can be disorganized at times, and the activities director role has experienced turnover. Several reviews express a desire for more resident input into programming and broader variety in offerings.

    Management and operations receive mostly positive notes for transparency (no hidden fees) and accommodating administrative staff who helped smooth transitions; move-in assistance is frequently praised. Nonetheless, some families reported a rocky initial move-in experience. Construction activity is another practical concern: an adjacent assisted living building was under construction with readiness noted in 2024, and some reviewers felt the campus was not yet completely finished. A few reviewers raised issues around resident placement, suggesting that independent-living designation felt mismatched in a small number of instances where assisted-living or memory-care residents were present in ways that affected community dynamics.

    In summary, Acclaim at East Beach is portrayed by reviewers as a modern, amenity-rich senior living option with excellent staff, strong maintenance, a broad activities program, and high-quality dining—albeit at a correspondingly higher price point. Its waterfront location, therapy services, fitness amenities, and social calendar are repeatedly cited as standout positives. Prospective residents and families should weigh the higher cost and occasional organizational or staffing inconsistencies against the facility’s many conveniences and quality features. Those prioritizing new construction, a vigorous activity schedule, on-site therapy, and a hotel-like living experience are likely to view Acclaim favorably; those with tight budgets or who are sensitive to occasional construction/placement dynamics may want to probe meal-plan value, activity variety, staffing levels, and unit layouts during a tour.

    Location

    Map showing location of Acclaim At East Beach

    About Acclaim At East Beach

    Acclaim at East Beach offers a new vision for modern senior living, inviting residents aged 62 and better to experience an independent lifestyle filled with comfort, relaxation, and vibrant community connections. Nestled in a picturesque waterfront setting, this community is designed for those who wish to celebrate their golden years while enjoying beautiful views and all the convenience of an upscale apartment home. The community’s pet-friendly studio, one, and two-bedroom residences are thoughtfully designed with high-end finishes, featuring polished wood-style flooring, custom cabinetry, air conditioning, and spacious walk-in closets, ensuring that every resident feels at home from the moment they arrive.

    Life at Acclaim at East Beach brims with opportunities for enjoyment and engagement. The daily routine might begin with a peaceful boardwalk stroll along the water, setting the tone for a relaxing day. Residents can indulge in pampering at the on-site salon and spa or savor a delicious meal in the full-service restaurant, where floor-to-ceiling windows provide sweeping views of East Beach. There is no need to worry about the demands of daily chores, as the community is designed to take care of the essentials, allowing residents to focus on what matters most to them.

    Those seeking recreation and wellness will appreciate the state-of-the-art fitness center and the indoor, resort-style pool—perfect for maintaining a healthy lifestyle year-round. Social connections are fostered through a dynamic calendar of events and activities, from group outings in the neighborhood to evening entertainment in the Hampton Theater, which hosts a range of movies and live performances. Other amenities such as a business center, theater room, and numerous cozy lounges throughout offer spaces for both quiet relaxation and lively gatherings.

    Acclaim at East Beach ensures that every day presents a new occasion to learn, explore, and come together with neighbors and friends. Its location places residents close to some of Norfolk’s best dining, shopping, and entertainment, making it easy to embark on new adventures and bond over shared experiences. The community encourages every resident to embrace an active and fulfilling lifestyle, surrounded by natural beauty and the comforts of modern living. Whether enjoying a sunset by the water, relaxing with a coffee and a favorite book, working out, or writing in a journal while a beloved cat naps nearby, life at Acclaim at East Beach is designed to be as enriching and enjoyable as possible.

    About Senior Lifestyle

    Acclaim At East Beach is managed by Senior Lifestyle.

    Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.

    Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.

    As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.

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