Karolwood Gardens Norfolk Senior Living Center

    6403 Granby St, Norfolk, VA, 23505
    3.5 · 59 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful community but inconsistent care

    I found a beautiful, well-kept community with friendly, compassionate staff, good meals, activities, and attractive apartments - the memory care felt safe and the flat-rate/lifetime pricing was appealing. That said, care and management felt inconsistent: understaffing, poor communication, administration issues after ownership changes, and reports of medication errors and occasional dirty conditions left me wary. Overall it's a lovely place when staff are on, but I'd advise visiting and doing extra due diligence before committing.

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    Amenities

    3.51 · 59 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      3.4
    • Amenities

      3.4
    • Value

      2.9

    Location

    Map showing location of Karolwood Gardens Norfolk Senior Living Center

    About Karolwood Gardens Norfolk Senior Living Center

    Karolwood Gardens Norfolk Senior Living Center sits at 6403 Granby Street in Norfolk, and it's the sort of place where you can find both help and comfort, no matter if you need a little support with day-to-day tasks or more specialized care for memory challenges, since they offer assisted living, independent living, memory care, and skilled nursing all in one spot. The building feels warm and thoughtfully laid out, and folks can settle into private or shared suites-some with kitchenettes and private baths-and still count on wheelchair-accessible showers, safety features, and an emergency call system. There's always a nurse and medical staff around, including in-house doctors, podiatrists, and psychiatrists, and trained caregivers keep an eye on things around the clock. Registered nurses and LPNs are always on call if someone needs them, and staff take the time to get to know what each person needs, especially if a memory diagnosis is involved, since there's a dedicated secured memory care neighborhood with tailored activities and therapies.

    The food has earned high marks, with three meals every day served restaurant-style, guest meals for visiting family, and accommodations for diets like low sugar or low sodium, giving folks a chance to enjoy their favorites while keeping health in mind. When it comes to staying busy, every day brings new activities, exercise groups led by licensed Recreation Therapists, and plenty of chances for socializing whether folks join board games in the game room, watch movies in the onsite theater, read in the library, walk on the garden paths or sit by the fireside in a cozy living room. There's a beauty and barber salon, a café, Wi-Fi, a piano, fireplaces, an outside patio, and an enclosed courtyard, as well as a putting green and pet-friendly spaces so residents can bring their small pets along. Residents can take part in religious services both onsite and out in the community, and there are indoor and outdoor walking paths for easy movement and fresh air. Some like to relax with reminiscence therapy, while others join trips to local farmers markets or enjoy outings using the property's transportation, which is free for some trips and at-cost for others. There's also guest and resident parking with convenient bus lines nearby.

    Support goes beyond daily care, since the community connects residents and families to a library of resources, everything from legal aid and financial planning to disability support, veterans benefits, caregiving help, job help, and transportation services, with educational materials, guides, and links sponsored by organizations like SeniorNavigator and Aging Well. Housekeeping, laundry, and medication management are all included, and if someone needs respite care or hospice, those options are available too, with short-term stays up to 30 days possible, making it easier for families who might need a little extra help for a while. Family involvement in care is encouraged, and the facility keeps up its state license, ensuring standards are always met.

    Residents consistently note the friendliness and helpfulness of staff, who give round-the-clock assistance with bathing, dressing, and reminders, while giving folks enough independence to pursue their interests, form social ties, and feel at home. The community gets recognized for its meal quality, activities, and friendly atmosphere, with reviews mostly positive but some mixed, so it's not perfect, but it stays a well-respected part of the Norfolk senior care world for those needing assisted daily living, memory support, or simply a place to live with dignity and company. Tours are available, letting prospective residents peek into daily life and decide if the neighborhood concept and welcoming culture are the right fit.

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