Candis Assisted Living

    1619 Hanover Ave, Roanoke, VA 24017
    • Assisted Living

    Attentive staff and reliable care

    I've been very pleased with the professional, attentive staff and the hands-on management-this place is a true community staple. Reliable care and engaging activities; I recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Candis Assisted Living

    Candis Assisted Living is located at 1619 Hanover Ave, Roanoke, VA, 24017.

    About Candis Assisted Living

    Candis Assisted Living, known also as Candis Adult Care, Inc. and Candis Home For Adults, sits over on Hanover Avenue Northwest in Roanoke, Virginia, and is a licensed senior living community offering both residential care home services and assisted living, and you'll find it's got about 17 beds, so it's not a large place but fits a close group of people. Staff at Candis have a reputation for being helpful, joyful, and kind, which creates a welcoming environment, and the team helps with things like bathing, dressing, transferring, medication management, and other daily needs; they give round-the-clock supervision too, with regular care plans that try to match each person's situation, and coordination with healthcare providers so medical care stays on track. People living at Candis Assisted Living can choose either shared or private rooms, and every room's already got furnishings, plus phone access, Wi-Fi, and an emergency alert system, and there's television in both the private and common areas, making it fairly comfortable.

    Candis offers scheduled meals that are made by chefs and meal planners, always with a focus on nutrition and diets like allergy-sensitive or diabetes-friendly if someone needs them, and meals get served in the dining room or by room service if a resident prefers. The place is known for its programs and activities, which try to keep everyone socially, physically, mentally, and emotionally active, and it's been recognized for having friendly attitudes and good activities in the senior living community, so you'll see things like movie nights, garden walks, and different community events popping up every week, and there's transportation for outings and medical appointments too. Amenities include a furnished dining room, a garden and walking paths, scheduled housekeeping, laundry including dry cleaning, parking, and move-in assistance to help new residents settle in.

    This community supports seniors who need help but can still manage to move out of the building safely without help, and it can provide Alzheimer's and memory care for those in early stages, as well as hospice and respite care if short-term support is needed. The caregivers speak English and are available at all times, following licensing requirements for how many staff are on hand, and Candis is set up to help with people who might have significant behavior issues, as long as they can take care of self-preservation like getting out in emergencies on their own. Residents apply through a written process that can come from family, doctors, or the people themselves. The facilities and features at Candis include the usual things you would expect, with extra attention on safety, dietary balance, and keeping people active and supported, but you'll see a simple, home-like setting, and a straightforward approach to care, with regular resources for long-term planning, insurance guidance, and support for independent living when possible, and while it's not a luxury resort, it focuses on making sure residents feel respected, safe, and comfortable. The place currently holds a 3.0 rating based on a couple reviews, and stays open every hour of every day, so someone's always around if help is needed.

    People often ask...

    Candis Assisted Living offers competitive pricing, with rates starting at a cost of $5,537 per month.

    Candis Assisted Living offers assisted living and board and care.

    The full address for this community is 1619 Hanover Ave, Roanoke, VA 24017.

    No, Candis Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number9649
    Facility typeAssisted Living Facility
    License class1yr
    Capacity17 residents
    Care servedNon-ambulatory, Assisted Living
    ExpiresSeptember 5th, 2026
    Special certificationNon-Ambulatory, Assisted Living
    View the official license record

    Inspection Reports

    21

    Reports

    35

    Citations

    0

    Complaints

    4

    Years

    28 May 2026Inspection
    Identified deficiencies in medication management, including an outdated plan and a medication misadministration incident during med pass, with residents congregating near the med cart.
    • 22VAC40-73-(6)-640-A
    15 Apr 2026Inspection
    Identified deficiencies in documentation and screening, including incomplete UAI signatures, missing background checks, and outdated ISP updates.
    • 22VAC40-73-(6)-440-B
    • 22VAC40-90-(BC3)-40-B
    • 22VAC40-73-(6)-450-F
    15 Apr 2026Inspection
    Investigated a self-reported incident and found no deficiencies.
    15 Apr 2026Inspection
    Concluded no deficiencies were found.
    03 Mar 2026Inspection
    Identified deficiencies in maintenance, facilities, incident reporting, and medication administration.
    • 22VAC40-73-(8)-870-A
    • 22VAC40-73-(8)-920-A
    • 22VAC40-73-(2)-70-A
    • 22VAC40-73-(4)-280-A
    02 Dec 2025Inspection
    Identified that the facility did not have an administrator of record.
    • 22VAC40-73-(3)-150-A
    06 Nov 2025Inspection
    Investigated a self-reported incident alleging concerns in personnel and resident care; found no deficiencies.
    22 Jul 2025Inspection
    Identified several deficiencies, including inadequate aggressive-behavior training for direct care staff, missing medication orders and reconciliations, incomplete staff job descriptions, and outdated TB and background-check processes.
    • 22VAC40-73-(3)-270-1
    • 22VAC40-73-(6)-650-A
    • 22VAC40-73-(3)-250-C
    • 22VAC40-73-(3)-250-D
    07 Mar 2025Inspection
    Identified deficiencies in staff CPR/First Aid certification coverage and on-duty staffing, leading to inadequate supervision in the building.
    • 22VAC40-73-(3)-260-B
    • 22VAC40-73-(3)-260-A
    • 22VAC40-73-(4)-280-D
    07 Feb 2025Inspection
    Investigated a complaint and found no violations cited.
    29 Oct 2024Inspection
    Investigated a complaint about admission, retention and discharge of residents and related administration; found no evidence of non-compliance.
    22 Aug 2024Inspection
    Identified deficiencies in staff records, including missing original criminal record reports and incomplete TB screening documentation.
    • 22VAC40-73-(3)-250-C
    • 22VAC40-73-(3)-250-D
    21 Mar 2024Inspection
    Found that monthly itemized billing statements were not provided to residents or their legal representatives.
    • 22VAC40-73-(5)-400
    21 Mar 2024Inspection
    Investigated the complaint and found no deficiencies.
    14 Dec 2023Inspection
    Investigated a complaint alleging issues with resident care and related services; found no deficiencies.
    14 Dec 2023Inspection
    Found no deficiencies. The evidence did not support the allegation of non-compliance.
    13 Jul 2023Inspection
    Cited deficiencies in ISP documentation and MAR records, including missing components and incomplete medication administration per orders.
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(6)-680-I
    • 22VAC40-73-(6)-680-D
    13 Jul 2022Inspection
    Concluded no deficiencies were found during the renewal inspection. No violations were cited.
    05 May 2022Inspection
    Identified deficiencies in medication management and resident records, including missing PRN dosage details, undocumented refusals notifications, and incomplete personal/social data.
    • 22VAC40-73-(6)-680-K
    • 22VAC40-73-(6)-640-A
    • 22VAC40-73-(5)-380-A
    16 Feb 2022Inspection
    Found deficiencies in staffing and resident supervision, including insufficient awake staff and inadequate wandering precautions.
    • 22VAC40-73-(10)-1020-A
    • 22VAC40-73-(6)-460-D
    16 Feb 2022Inspection
    Identified several deficiencies in admission checks, medication management, and resident disclosures, including a sex offender check not completed before admission and multiple medication-related violations.
    • 22VAC40-73-(5)-350-B
    • 22VAC40-73-(6)-640-A
    • 22VAC40-73-(6)-680-B
    • 22VAC40-73-(5)-325-B
    • 22VAC40-73-(3)-120-C
    • 22VAC40-73-(2)-50-A
    • 22VAC40-73-(6)-650-B
    • 22VAC40-73-(6)-680-M

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Candis Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Candis Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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