Franklin Health & Rehabilitation Center

    720 Orchard Ave, Rocky Mount, VA, 24151
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Clean facility, caring staff, caveats

    I'm generally very pleased - the facility is clean, welcoming, and the staff (nurses, CNAs, therapists) are caring, professional and recovery-focused; therapy was excellent, activities were outstanding, and admissions/office staff were helpful. Residents smiled, rooms and grounds were tidy, and COVID precautions were in place. That said, I saw occasional lapses: unresponsive or curt staff, phone hang-ups, delays in care (including long checks/undergarment issues), and some understaffing in rehab - so I recommend visiting, asking about staffing/check protocols, and staying involved. Overall I'd recommend it with those caveats.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.65 · 136 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      4.0

    Location

    Map showing location of Franklin Health & Rehabilitation Center

    About Franklin Health & Rehabilitation Center

    Franklin Health & Rehabilitation Center sits at 720 Orchard Avenue, Rocky Mount, VA 24151, and offers both private and semi-private rooms with daily rates. This is a proprietary Skilled Nursing Facility with 120 licensed beds, focusing on recovery from planned surgeries, accidents, and illnesses, along with long-term care for people who need ongoing support. The administrator now is Mr. Justin Kelly, and you can find general information on their website at www.franklinhealthrehab.com. The facility has a modern, spacious layout, offering residents a comfortable and friendly place to recover or live long-term, with restaurant-style dining and social activities to keep minds active. Residents benefit from skilled nursing, therapy up to seven days a week, and an interdisciplinary team that includes physicians, registered nurses, therapists, and dietitians who are part of the staff-not contractors-so the care stays consistent. They use programs like LifeWorks Rehab® Recovery Program, Recovery Map™, and Personal Report Card™ to help patients and families follow along with progress during recovery, with plans designed to meet individual needs. Rehabilitation is a big part of what they do, with a gym full of modern therapy equipment and a team trained to help restore strength and mobility after injuries or illness, and some staff speak other languages besides English. The facility helps residents use their Medicare Part B services to improve independence and quality of life, and it's listed as a provider in the online directory maintained by Providence, under the parent company Medical Services of America. The team also works to keep up residents' physical, mental, and psychosocial health with a restorative care approach, blending therapy, nursing, and activities, and the staff often takes part in local charity and community events like blood drives or community breakfasts. Franklin Health & Rehabilitation Center had 41,822 patient days during the last measured year, but right now they aren't accepting new patients. The center tracks its performance by using quartile rankings and other indicators, comparing things like costs, productivity, and community support with other facilities. The commitment here stays practical, with well-kept facilities, customized therapy based on need, and efforts to keep everyone comfortable, safe, and cared for, without offering any specialty-specific medical services.

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