AnonymousCurrent/former resident
    5.0

    Comfortable, caring, affordable community living

    I live here and it's been a blessing for my family. Wi-Fi, utilities (heat and electricity), most meals, bathing supplies, a phone to use and sometimes clothes are included; rent is income-based and there's no curfew. No cats or dogs, the building is older but well maintained and comfortable, and the staff are attentive and welcoming - top-notch care. I highly recommend it.

    Pricing

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    Amenities

    5.00 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • Free Wi-Fi
    • Utilities included (electricity and heat)
    • Free meals/food
    • Free bathing supplies
    • Free phone available for use
    • No curfew
    • Income-based / affordable rent
    • Attentive, welcoming and nice staff
    • High-quality, top-notch care (highly recommended by families)
    • Well-maintained, comfortable building environment

    Cons

    • No pets allowed (no cats or dogs)
    • Older building (may be dated)
    • Unclear/possibly limited clothing provision ("possibly free clothes")

    Summary review

    Overall sentiment in the reviews is strongly positive. Reviewers repeatedly highlight the facility as affordable and supportive, with many essential costs bundled into rent or included services. Multiple mentions of utilities (electricity and heat), free Wi‑Fi, free meals, bathing supplies, and access to a phone convey that residents have key needs covered without extra charges. The income-based rent model is noted as an important benefit, contributing to the perception of value and accessibility.

    Care quality and staff reputation are clear strengths. Review summaries use phrases such as attentive staff, welcoming environment, top-notch care, a blessing for family, and highly recommend. These consistent descriptors indicate that families and residents experience compassionate, reliable caregiving and feel comfortable recommending the community. Staff friendliness and attentiveness are also tied to the overall welcoming atmosphere described in the reviews.

    Facilities and the living environment receive generally positive remarks: reviewers call the building well maintained and comfortable. However, the building is also described as older, which suggests that while maintenance keeps it in good condition, some structural or aesthetic elements may be dated. That distinction is important: "well maintained" signals competent upkeep, while "older building" signals potential limitations in design, modern finishes, or newer amenities.

    Amenities and day-to-day living appear convenient and low-stress. The absence of a curfew is mentioned specifically and will appeal to those seeking flexibility and autonomy. The bundled services (meals, utilities, bathing supplies, and Wi‑Fi) reduce recurring worries and administrative burden for residents and families. One item is ambiguous across the reviews: clothing support—reviews mention "possibly free clothes," indicating that clothing assistance might exist but is not consistently described; prospective residents should verify this directly with management.

    Policies and potential drawbacks are limited but worth noting. The clear pet restriction (no cats or dogs) will be a decisive factor for pet owners. The older building characterization may be a concern for those prioritizing modern facilities; while maintenance appears strong, prospective residents should inspect the physical environment for personal comfort and accessibility. The uncertainty around clothing provision should lead to a specific question during touring or intake.

    Notably absent in the reviews are specifics about activities and program offerings, medical services detail beyond general quality of care, and formal descriptions of management communication or staff turnover. The overwhelmingly positive sentiment centers on affordability, bundled services, and excellent staff and care, but for a fully informed decision it would be prudent to ask management about activity schedules, clinical services (nursing/medication management), staff ratios, and any waiting lists or eligibility criteria. In summary, AvilaCare appears to offer strong value, compassionate care, and a comfortable, well-kept environment with a few policy and facility considerations to confirm during a visit.

    Location

    Map showing location of AvilaCare

    About AvilaCare

    AvilaCare sits in the Columbia Neighborhood of Bellingham, Washington, and is part of the Rosemary Heights Seniors Village in Surrey, Canada, offering a steady place for seniors who want active living with a range of care from independent living and assisted living, all the way to nursing home and memory care, so folks don't have to move as their needs change, and the place itself has this townhouse-style design with a home-away-from-home feeling that really makes it feel cozy, with spacious studios and one-bedroom suites set up with taste and wheelchair accessibility, emergency alert systems, and a 24-hour call system for extra safety. Residents can count on housekeeping, laundry, salon services, and all-day restaurant-style dining with meals that even suit special diets. There's a full calendar of social and arts activities, education programs, health and wellness classes, and places to relax like the garden, walking paths, arts room, and a comfortable library, along with game and activities rooms, a fitness center, and good Wi-Fi, plus guest parking, so family visits are simple. Folks get help with daily needs like bathing, grooming, dressing, medication reminders, and meals, with personal care tailored to each one and specialized care options for memory support using techniques like GAZE, SPEECH, and TOUCH, including special programs for memory care patients and individualized plans, and there's even support for those with developmental disabilities or behavioral health needs, whatever their age. Nurses, aides, and caregivers know their jobs, and services range from wound care to podiatry, with a focus on long-term care in a non-acute setting, and if you need a temporary stay, respite care's available, and there's a "Stay & Grow" policy so you don't have to move if your care changes. Housekeeping takes care of the cleaning, staff cooks home-style meals, and community activities let folks get to know each other, and for families there's a 60-day rent refund guarantee if things don't fit. AvilaCare has 32 licensed beds in its Adult Residential Care: Enhanced facility, and stays clear about levels of care, services, and terms, plus there's help with transportation, insurance resources, and even a bit of move-in coordination to make transitions easier, and the staff work to keep things personal, friendly, and safe for every resident no matter what kind of help you need. They've got locations in Bellingham, Washington and Heath, Texas, and the headquarters is in Bellingham, with a company team that focuses on professionalism, respect, and making everyone feel like part of a family.

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