Everett Plaza

    2204 12th St, Everett, WA 98201
    • Independent Living
    • Assisted Living

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    Reviews

    3.38·(29)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.8
    • Meals

      3.5
    • Amenities

      3.2
    • Value

      1.0

    Pros

    • Helpful, respectful staff and prompt nursing attention
    • Personalized resident oversight and medication assistance
    • Support with admissions, care transitions, and placement planning
    • Weekly housekeeping and laundry services
    • Three daily meals with family dining and take-away options
    • Regular group activities, animal visits, and community outings
    • Resident transportation to errands and local destinations
    • Private studio and one-bedroom apartments
    • Pet-friendly environment and visitor accommodations
    • Medicaid acceptance and practical affordability

    Cons

    • Inconsistent staffing and personal-care follow-through
    • Variable meal quality and meal-service adequacy
    • Limited bathroom accessibility and in-room cooking options
    • Dim interior lighting and uneven common-area maintenance
    • Inconsistent responsiveness and family communication
    • DSHS billing-process difficulties

    Summary of reviews

    Experiences at Everett Plaza vary, though many residents and families describe a supportive community and helpful staff. Positive accounts highlight compassionate interactions, staff familiarity with residents, and prompt attention to medical needs. Families also value assistance with admissions, transitions, and finding a suitable next level of care. Other comments raise concerns about staffing levels and the consistency of personal-care routines, including bathing. These differing accounts suggest that care experiences may not be uniform.

    Dining includes three meals daily, and residents may be able to take food back to their apartments; family members can also join meals for a fee. Food quality is described as good by some and variable by others. One resident’s family raised concerns about meal adequacy during a lockdown, making meal-service continuity an area to ask about directly. Housekeeping and laundry are described as weekly services, and several visitors found the building clean. A separate comment noted upkeep concerns with dining-room light fixtures.

    Activities include games, crafts, group discussions, animal visits, and scheduled transportation for errands and outings. Residents can choose whether to participate, and reviewers describe a sense of community. The facility offers private studios and larger apartments; some rooms have a refrigerator and microwave. A prospective family raised concerns about the step-over bathtub and limited in-room cooking options. Another visitor described the interior as dark, while a reviewer noted that the building is not especially upscale. Parking and a room for family visitors were also mentioned as useful features.

    Management and administrative support are praised in several accounts, particularly for helping families navigate admissions and care transitions. However, other comments describe difficulties reaching staff or receiving a response, and one reviewer reported problems with DSHS billing. One reviewer also alleged that management concealed staff COVID-positive results and required affected staff to continue working; this serious claim is not corroborated elsewhere in the reviews. Prospective residents and families may wish to ask about staffing coverage, personal-care schedules, meal arrangements, infection-control communication, accessibility, and billing procedures during a visit.

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    Location

    Everett Plaza is located at 2204 12th St, Everett, WA, 98201.

    About Everett Plaza

    Everett Plaza sits in Everett, WA, offering a comfortable and easygoing place for folks 55 and older, and you might notice right away that there's a lot of space for people to come together or spend time with friends, from lounges and activity rooms to a library and gymnasium, and there are big apartments too-private studios, one- and two-bedroom units, and even ones with patios, all with their own bathrooms and kitchenettes with fridges and microwaves, plus some have full kitchens, and everyone gets smoke alarms and sprinklers for safety. Residents get three meals a day in the dining room, and the kitchen staff prepares restaurant-style dishes with vegan, no sugar, international, low or no sodium, and organic options, so lots of diets are covered, and family members can join in for meals too. There are on-site beauty and barber shops for hair care, a full-service salon, and people use the shop, laundry rooms, and common areas whenever they need them, plus there's resident parking out front if you drive.

    The community has nursing staff onsite 24 hours a day, with a nurse available for emergencies, and help is always nearby for daily tasks like bathing, dressing, transferring from bed to chair, and medication reminders, plus they order and hand out medicine if needed, but they'll only help monitor blood sugar-residents have to manage insulin injections themselves. People who need diabetic care, memory care, incontinence care, or non-ambulatory care get assistance, though if you need incontinence support, you do need to be able to manage it yourself. Standby help is available for transfers. Home care services mean trained aides give companionship and non-medical support if you're living at home, and hospice services are available too. For those with Alzheimer's or dementia, memory care staff work to make a safe space, reduce confusion, and prevent wandering, and there are therapies and structured activities.

    Everett Plaza supports independent living for those who want a social life without worrying about home chores, and assisted living for those who want both independence and a helping hand. Housekeeping, laundry, and linen change come every week, and utilities (except phone and cable) are in the rent. There's a structured activities calendar with things like exercise, bingo, pool, cards, karaoke, Wii, outings, and even religious services, and an activity director plans these to encourage friendships and keep everyone moving. The environment stays casual and friendly, and the building's set up so most rooms are easy to reach, with wheelchair-accessible showers, elevators, and ground floor units.

    The facility has 105 licensed beds and offers both Independent and Assisted Living, as well as memory care, skilled nursing, and continuing care retirement community levels, and there's a focus on helping every resident keep their privacy, dignity, and independence while still getting support they need. Staff members keep medical records private and help with insurance like Medicaid, Direct Medicaid, CHPW, Molina Healthcare, United Healthcare Community Plan, and Wellpoint, though Everett Plaza doesn't take Medicare unless they have special certification. Guests, friends, and relatives are always welcome, and the whole place is designed for comfort and safety, with lots of social programs, a full activities schedule, devotional services, and people around to help all day and night. There's transportation for medical appointments, and the intake process is started by calling their admissions coordinator. Everett Plaza lets residents make choices about how they want to spend their day and encourages everyone to stay active and connect with others, always aiming to make life easier and a bit more enjoyable for everyone living there.

    People often ask...

    Everett Plaza offers independent living and assisted living.

    There are 25 photos of Everett Plaza on Mirador.

    The full address for this community is 2204 12th St, Everett, WA 98201.

    No, Everett Plaza does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number1921
    StatusOp
    Facility typeAssisted Living Facility
    Capacity105 residents
    ExpiresNovember 30th, 2027
    View the official license record

    Inspection Reports

    16

    Reports

    63

    Citations

    0

    Complaints

    3

    Years

    02 Apr 2026Life Safety
    Identified multiple deficiencies including electrical room labeling, appliance restraints, inventory of fire-resistance-rated construction, opening protectives, sprinkler maintenance, and portable extinguisher maintenance.
    • IFC 603.4.1 2021Electrical room labeling and service disconnect labeling
    • IFC 606.4 2021Gas appliance connector and restraint device installation
    • IFC 701.6 2021Inventory of fire-resistance-rated construction
    • IFC 705.2 2021Opening protectives in fire-resistance-rated assemblies
    • IFC 903.5 2021Sprinkler system testing and maintenance
    • IFC 906.2 2021Portable fire extinguishers—General requirements
    • IFC 603.4.1 2021Electrical room labeling and service disconnect labeling
    • IFC 606.4 2021Gas appliance connector and restraint device installation
    • IFC 701.6 2021Inventory of fire-resistance-rated construction
    • IFC 705.2 2021Opening protectives in fire-resistance-rated assemblies
    • IFC 903.5 2021Sprinkler system testing and maintenance
    • IFC 906.2 2021Portable fire extinguishers—General requirements
    01 Apr 2026Investigation
    Investigated a fire safety concern and found ongoing noncompliance with state fire safety regulations.
    • WAC 388-78A-2040Other requirements
    01 Dec 2025Life Safety
    Identified multiple deficiencies related to labeling, appliance connectors, fire-resistance construction, opening protections, sprinkler maintenance, and portable extinguishers.
    • IFC 603.4.1 (2021)Electrical room labeling and power source markings
    • IFC 606.4 (2021)Gas appliance connectors and restraining devices
    • IFC 701.6 (2021)Annual fire-resistance-rated construction inspection
    • IFC 705.2 (2021)Opening protectives inspection and maintenance
    • IFC 903.5 (2021)Sprinkler system testing and maintenance
    • IFC 906.2 (2021)Portable extinguishers maintenance and NFPA 10 compliance
    01 Sept 2025Investigation
    Found no deficiencies after a follow-up inspection conducted on 2025-09-18, indicating compliance with licensing requirements.
    01 Aug 2025Inspection
    Found deficiencies in maintenance/cleanliness, staff training, background checks, and TB testing that affected safety.
    • WAC 388-78A-3090Maintenance and housekeeping
    • WAC 388-78A-2474Training and home care aide certification requirements
    • WAC 388-78A-2466Background checks
    • WAC 388-78A-2480Tuberculosis Testing Required
    19 May 2025Life Safety
    Observed multiple deficiencies related to electrical hazards, door operation, and maintenance of life-safety systems.
    • IFC 603.2 2021Abatement of Electrical Hazards
    • IFC 705.2.4 2021Door Operation
    • IFC 907.8 2021Testing and Maintenance
    • IFC 904.13.5.2 2021Extinguishing System Service
    • IFC 912.7 2021Inspection, Testing and Maintenance
    • IFC 912.7 2021Inspection and Maintenance
    • IFC 705.2.4 2021Fire Drills
    01 May 2025Investigation
    Verified compliance after a follow-up inspection; prior fire-safety and building-approval deficiencies were corrected.
    • WAC 388-78A-2040(2)Building approved by Fire Marshal / Other requirements
    01 Apr 2025Enforcement Letters
    Cited for failure to maintain compliance with fire-safety inspections, risking residents and staff. A civil fine was assessed.
    • WAC 388-78A-2040 (2)Other requirements
    13 Feb 2025Life Safety
    Identified multiple safety deficiencies during an inspection, including electrical hazards, door operation issues, and missing or outdated testing and drills.
    • IFC 603.2 2021Abatement of Electrical Hazards
    • IFC 705.2.4 2021Door Operation
    • IFC 903.5 2021Testing and Maintenance
    • IFC 904.13.5.2 2021Extinguishing System Service
    • IFC 907.8.1 through 907.8.5 and NFPA 72 (2021)Inspection, Testing and Maintenance
    • IFC 912.7 2021Inspection and Maintenance
    • IFC 907.8 (2021)Fire Drills
    01 Feb 2025Investigation
    Found no deficiencies after a follow-up review.
    • WAC 388-78A-2990Heating-cooling Temperature
    09 Jan 2025Life Safety
    Identified multiple life-safety deficiencies including electrical hazards, faulty door operation, missing fire drills, and inadequate maintenance of alarm systems; overall approval status was disapproved.
    • IFC 603.2 2021Abatement of Electrical Hazards
    • IFC 705.2.4 2021Door Operation
    • IFC 705.2.4 2021Door Operation
    • IFC 907.8 2021Testing and Maintenance
    • IFC 705.2.4 2021Fire Drills
    • IFC 907.8 2021Inspection, Testing and Maintenance
    • IFC 912.7 2021Inspection and Maintenance
    01 Nov 2024Investigation
    Investigated a medication administration issue and found a failure to record and communicate a dose change, resulting in 39 days of the wrong furosemide dose for a resident.
    • WAC 388-78A-2210(2)Medication administration and record accuracy
    10 Jul 2024Investigation
    Investigated allegations of financial exploitation and improper reporting. Found the provider failed to report the incident to the Department or law enforcement and did not conduct an investigation.
    • WAC 388-78A-2630(1)(a)Reporting Abuse and Neglect
    20 May 2024Investigation
    Cited a deficiency for not ensuring February injectable medication was available on schedule; the bag-search incident was reviewed with no failed practice identified.
    • WAC 388-78A-2600Policies and Procedures
    08 Apr 2024Life Safety
    Identified two deficiencies during the inspection: no handicap doors and non-working magnets that hold open hallway doors.
    • —No handicap doors
    • IFC (2021) 705.2.3Magnet for hallway doors not working
    11 Sept 2023Life Safety
    Identified multiple safety violations during a visit, including electrical hazards, obstructed exit access, and missing maintenance documentation for life-safety systems and drills.
    • IFC 604.6 (2018)Unapproved conditions
    • IFC 607.3.3 (2018)Cleaning
    • IFC 705.2.4 (2018)Door Operation
    • IFC 901 (2018)Testing and Maintenance
    • IFC 904.12.5.2 (2018)Extinguishing System Service
    • IFC 907.8 (2018)Inspection, Testing and Maintenance
    • IFC 907.8.3 (2012, 2015, 2018)Smoke Detector Sensitivity
    • IFC 1028.5 (2018)Access to a Public Way
    • IFC 1031.10.2 (2018)Power Test
    • IFC 1203.4 (2018)Maintenance
    • IFC 907.8 (2018)Fire Drills

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Everett Plaza. The information above has not been verified or approved by the owner or operator. For exact information, please contact Everett Plaza directly. There is no cost for this service. We are compensated by the community you select.

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