Everett Plaza

    2204 12th St, Everett, WA 98201
    • Independent Living
    • Assisted Living

    Compassionate staff and excellent amenities

    I live here and am very pleased - staff are warm and helpful, nursing and medication management are compassionate and reliable, and the administrator gets things done. Meals are good, apartments are private and pet-friendly, with weekly housekeeping/laundry, on-site transportation, varied activities (the activities director is superb), family dining/take-home options, and smooth transition support - I'd recommend this community.

    Current/former resident
    Jul 2026

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    Reviews

    3.19·(26)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.5
    • Meals

      3.5
    • Amenities

      3.2
    • Value

      1.0

    Pros

    • Attentive, compassionate staff
    • Professional nursing and clinical care
    • Private studio apartments with refrigerator and microwave
    • Three daily meals with take-home and family-dining options
    • Weekly housekeeping and laundry services
    • Medication management services
    • Pet-friendly policy
    • Accepts Medicaid
    • Engaging activities program including animal visits
    • On-site transportation/bus service
    • Ample parking
    • Transition and placement support to memory care
    • Strong administrator and activities leadership

    Cons

    • Inconsistent meal quality and dining-room service
    • Staffing shortages affecting personal-care schedules
    • Staff conduct and communication tone
    • Inconsistent cleanliness and maintenance in some common areas
    • Gaps in infection-control practices and reporting (allegations)
    • Limited in-unit kitchen amenities and cooking accommodations
    • Bathrooms with mobility obstacles (tub-step access)
    • Limited natural light and outdoor common space
    • Billing and benefits-coordination issues
    • Variable management responsiveness and follow-up

    Summary of reviews

    Everett Plaza presents as a community with several operational strengths alongside notable variability in resident experience. Positive elements include attentive nursing and clinical care, medication management, and daily support services such as weekly housekeeping and laundry. The property offers private studio apartments equipped with basic kitchen appliances (refrigerator and microwave), is pet-friendly, and accepts Medicaid, which can be important for budget-constrained families. Many reviewers highlight helpful staff, prompt medical attention when needed, and administrative staff who facilitate placement and transitions, including movement into memory-care services.

    Dining and daily living services are mixed. The facility provides three daily meals, family-dining options, and take-home meals, and several reviewers praised the quality and consistency of meals at times. At the same time, others described variability in meal quality and occasional sanitation issues in the dining room (dust buildup, uncleaned fixtures). Prospective residents should expect a basic dining program with some menu inconsistency and should inquire about current meal plans and dining-room cleaning schedules.

    Activities and community life are generally well-regarded. Residents benefit from an active program that includes group activities, animal-visit events, and an on-site transportation service. Staff in activities receive specific praise, and the community is described as having a strong sense of camaraderie and family engagement opportunities. These programs are a clear strength for social engagement and routine for many residents.

    Facility characteristics are pragmatic rather than upscale. Studios are described as pleasant and private but with limited in-unit cooking facilities; the building is characterized by some reviewers as darker with limited natural light and no yard space. Accessibility concerns were raised about bathroom configurations that include a tub-step, which may present a mobility obstacle. Parking is ample, and the community includes a designated smoking area.

    Management and operational reliability show a mixed pattern. Some families praised a responsive administrator and compassionate nursing during transitions, while other reviewers raised concerns about management responsiveness, billing and benefits coordination, and the tone of staff communication. Several accounts during the pandemic described serious concerns about infection-control decisions and staff scheduling; those reports include allegations of pressured staffing and incomplete reporting. Staffing levels were also cited as an operational pressure point, with some reviewers indicating that shortages affected personal-care schedules.

    Overall, Everett Plaza may be a fit for families seeking a practical, budget-conscious assisted-living option with engaged activities, pet allowance, and Medicaid acceptance. However, prospective residents should perform targeted due diligence: visit multiple times and at different hours, observe mealtimes and common-area cleanliness, ask about current staffing ratios and infection-control protocols, confirm accessibility in the unit and bathroom, and clarify billing and benefits coordination procedures before committing. This will help determine whether the community’s strengths align with an individual resident’s care and safety needs.

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    Location

    Map showing location of Everett Plaza

    Everett Plaza is located at 2204 12th St, Everett, WA, 98201.

    About Everett Plaza

    Everett Plaza sits in Everett, WA, offering a comfortable and easygoing place for folks 55 and older, and you might notice right away that there's a lot of space for people to come together or spend time with friends, from lounges and activity rooms to a library and gymnasium, and there are big apartments too-private studios, one- and two-bedroom units, and even ones with patios, all with their own bathrooms and kitchenettes with fridges and microwaves, plus some have full kitchens, and everyone gets smoke alarms and sprinklers for safety. Residents get three meals a day in the dining room, and the kitchen staff prepares restaurant-style dishes with vegan, no sugar, international, low or no sodium, and organic options, so lots of diets are covered, and family members can join in for meals too. There are on-site beauty and barber shops for hair care, a full-service salon, and people use the shop, laundry rooms, and common areas whenever they need them, plus there's resident parking out front if you drive.

    The community has nursing staff onsite 24 hours a day, with a nurse available for emergencies, and help is always nearby for daily tasks like bathing, dressing, transferring from bed to chair, and medication reminders, plus they order and hand out medicine if needed, but they'll only help monitor blood sugar-residents have to manage insulin injections themselves. People who need diabetic care, memory care, incontinence care, or non-ambulatory care get assistance, though if you need incontinence support, you do need to be able to manage it yourself. Standby help is available for transfers. Home care services mean trained aides give companionship and non-medical support if you're living at home, and hospice services are available too. For those with Alzheimer's or dementia, memory care staff work to make a safe space, reduce confusion, and prevent wandering, and there are therapies and structured activities.

    Everett Plaza supports independent living for those who want a social life without worrying about home chores, and assisted living for those who want both independence and a helping hand. Housekeeping, laundry, and linen change come every week, and utilities (except phone and cable) are in the rent. There's a structured activities calendar with things like exercise, bingo, pool, cards, karaoke, Wii, outings, and even religious services, and an activity director plans these to encourage friendships and keep everyone moving. The environment stays casual and friendly, and the building's set up so most rooms are easy to reach, with wheelchair-accessible showers, elevators, and ground floor units.

    The facility has 105 licensed beds and offers both Independent and Assisted Living, as well as memory care, skilled nursing, and continuing care retirement community levels, and there's a focus on helping every resident keep their privacy, dignity, and independence while still getting support they need. Staff members keep medical records private and help with insurance like Medicaid, Direct Medicaid, CHPW, Molina Healthcare, United Healthcare Community Plan, and Wellpoint, though Everett Plaza doesn't take Medicare unless they have special certification. Guests, friends, and relatives are always welcome, and the whole place is designed for comfort and safety, with lots of social programs, a full activities schedule, devotional services, and people around to help all day and night. There's transportation for medical appointments, and the intake process is started by calling their admissions coordinator. Everett Plaza lets residents make choices about how they want to spend their day and encourages everyone to stay active and connect with others, always aiming to make life easier and a bit more enjoyable for everyone living there.

    People often ask...

    Everett Plaza offers independent living and assisted living.

    There are 17 photos of Everett Plaza on Mirador.

    The full address for this community is 2204 12th St, Everett, WA 98201.

    No, Everett Plaza does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number1921
    StatusOp
    Facility typeAssisted Living Facility
    Capacity105 residents
    ExpiresNovember 30th, 2026
    View the official license record

    Inspection Reports

    16

    Reports

    63

    Citations

    0

    Complaints

    3

    Years

    02 Apr 2026Life Safety
    Identified multiple deficiencies including electrical room labeling, appliance restraints, inventory of fire-resistance-rated construction, opening protectives, sprinkler maintenance, and portable extinguisher maintenance.
    • IFC 603.4.1 2021Electrical room labeling and service disconnect labeling
    • IFC 606.4 2021Gas appliance connector and restraint device installation
    • IFC 701.6 2021Inventory of fire-resistance-rated construction
    • IFC 705.2 2021Opening protectives in fire-resistance-rated assemblies
    • IFC 903.5 2021Sprinkler system testing and maintenance
    • IFC 906.2 2021Portable fire extinguishers—General requirements
    • IFC 603.4.1 2021Electrical room labeling and service disconnect labeling
    • IFC 606.4 2021Gas appliance connector and restraint device installation
    • IFC 701.6 2021Inventory of fire-resistance-rated construction
    • IFC 705.2 2021Opening protectives in fire-resistance-rated assemblies
    • IFC 903.5 2021Sprinkler system testing and maintenance
    • IFC 906.2 2021Portable fire extinguishers—General requirements
    01 Apr 2026Investigation
    Investigated a fire safety concern and found ongoing noncompliance with state fire safety regulations.
    • WAC 388-78A-2040Other requirements
    01 Dec 2025Life Safety
    Identified multiple deficiencies related to labeling, appliance connectors, fire-resistance construction, opening protections, sprinkler maintenance, and portable extinguishers.
    • IFC 603.4.1 (2021)Electrical room labeling and power source markings
    • IFC 606.4 (2021)Gas appliance connectors and restraining devices
    • IFC 701.6 (2021)Annual fire-resistance-rated construction inspection
    • IFC 705.2 (2021)Opening protectives inspection and maintenance
    • IFC 903.5 (2021)Sprinkler system testing and maintenance
    • IFC 906.2 (2021)Portable extinguishers maintenance and NFPA 10 compliance
    01 Sept 2025Investigation
    Found no deficiencies after a follow-up inspection conducted on 2025-09-18, indicating compliance with licensing requirements.
    01 Aug 2025Inspection
    Found deficiencies in maintenance/cleanliness, staff training, background checks, and TB testing that affected safety.
    • WAC 388-78A-3090Maintenance and housekeeping
    • WAC 388-78A-2474Training and home care aide certification requirements
    • WAC 388-78A-2466Background checks
    • WAC 388-78A-2480Tuberculosis Testing Required
    19 May 2025Life Safety
    Observed multiple deficiencies related to electrical hazards, door operation, and maintenance of life-safety systems.
    • IFC 603.2 2021Abatement of Electrical Hazards
    • IFC 705.2.4 2021Door Operation
    • IFC 907.8 2021Testing and Maintenance
    • IFC 904.13.5.2 2021Extinguishing System Service
    • IFC 912.7 2021Inspection, Testing and Maintenance
    • IFC 912.7 2021Inspection and Maintenance
    • IFC 705.2.4 2021Fire Drills
    01 May 2025Investigation
    Verified compliance after a follow-up inspection; prior fire-safety and building-approval deficiencies were corrected.
    • WAC 388-78A-2040(2)Building approved by Fire Marshal / Other requirements
    01 Apr 2025Enforcement Letters
    Cited for failure to maintain compliance with fire-safety inspections, risking residents and staff. A civil fine was assessed.
    • WAC 388-78A-2040 (2)Other requirements
    13 Feb 2025Life Safety
    Identified multiple safety deficiencies during an inspection, including electrical hazards, door operation issues, and missing or outdated testing and drills.
    • IFC 603.2 2021Abatement of Electrical Hazards
    • IFC 705.2.4 2021Door Operation
    • IFC 903.5 2021Testing and Maintenance
    • IFC 904.13.5.2 2021Extinguishing System Service
    • IFC 907.8.1 through 907.8.5 and NFPA 72 (2021)Inspection, Testing and Maintenance
    • IFC 912.7 2021Inspection and Maintenance
    • IFC 907.8 (2021)Fire Drills
    01 Feb 2025Investigation
    Found no deficiencies after a follow-up review.
    • WAC 388-78A-2990Heating-cooling Temperature
    09 Jan 2025Life Safety
    Identified multiple life-safety deficiencies including electrical hazards, faulty door operation, missing fire drills, and inadequate maintenance of alarm systems; overall approval status was disapproved.
    • IFC 603.2 2021Abatement of Electrical Hazards
    • IFC 705.2.4 2021Door Operation
    • IFC 705.2.4 2021Door Operation
    • IFC 907.8 2021Testing and Maintenance
    • IFC 705.2.4 2021Fire Drills
    • IFC 907.8 2021Inspection, Testing and Maintenance
    • IFC 912.7 2021Inspection and Maintenance
    01 Nov 2024Investigation
    Investigated a medication administration issue and found a failure to record and communicate a dose change, resulting in 39 days of the wrong furosemide dose for a resident.
    • WAC 388-78A-2210(2)Medication administration and record accuracy
    10 Jul 2024Investigation
    Investigated allegations of financial exploitation and improper reporting. Found the provider failed to report the incident to the Department or law enforcement and did not conduct an investigation.
    • WAC 388-78A-2630(1)(a)Reporting Abuse and Neglect
    20 May 2024Investigation
    Cited a deficiency for not ensuring February injectable medication was available on schedule; the bag-search incident was reviewed with no failed practice identified.
    • WAC 388-78A-2600Policies and Procedures
    08 Apr 2024Life Safety
    Identified two deficiencies during the inspection: no handicap doors and non-working magnets that hold open hallway doors.
    • No handicap doors
    • IFC (2021) 705.2.3Magnet for hallway doors not working
    11 Sept 2023Life Safety
    Identified multiple safety violations during a visit, including electrical hazards, obstructed exit access, and missing maintenance documentation for life-safety systems and drills.
    • IFC 604.6 (2018)Unapproved conditions
    • IFC 607.3.3 (2018)Cleaning
    • IFC 705.2.4 (2018)Door Operation
    • IFC 901 (2018)Testing and Maintenance
    • IFC 904.12.5.2 (2018)Extinguishing System Service
    • IFC 907.8 (2018)Inspection, Testing and Maintenance
    • IFC 907.8.3 (2012, 2015, 2018)Smoke Detector Sensitivity
    • IFC 1028.5 (2018)Access to a Public Way
    • IFC 1031.10.2 (2018)Power Test
    • IFC 1203.4 (2018)Maintenance
    • IFC 907.8 (2018)Fire Drills

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Everett Plaza. The information above has not been verified or approved by the owner or operator. For exact information, please contact Everett Plaza directly. There is no cost for this service. We are compensated by the community you select.

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