What levels of care does this community offer?

Everett Plaza offers independent living and assisted living.

Are there photos of this home?

There are 16 photos of Everett Plaza on Mirador.

What is Everett Plaza's address?

The full address for this community is 2204 12th St, Everett, WA, 98201.

Does this community offer respite care?

Yes, Everett Plaza offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Everett Plaza - Everett, WA

Overall impression: The reviews for Everett Plaza are mixed and somewhat polarized. Several reviewers emphasize positive experiences—helpful, attentive staff; clean rooms; an on-site activities director and administrator who get things done; and practical amenities such as studio units with a fridge and microwave, three daily meals, a family dining option (for a small fee) and take-home meals. The facility appears to be positioned as a lower-income / Medicaid-accepting option with ample parking, a designated smoking area, and a short-term "stay-close" room option, making it attractive to cost-conscious families.

Care and staff: Many reviewers praise individual staff members and the general care provided, calling staff "very nice," attentive, and professional in handling specific incidents (for example, resolving a heat issue). Several long-term residents or their families report consistent, good care and overall satisfaction with services. Conversely, a number of serious complaints describe unprofessional or abusive behavior—instances of staff or nurses yelling at callers or residents, a caller being hung up on, and allegations that management was unresponsive when concerns were raised. There are also multiple reports of short-staffing leading to neglect, including claims that some residents were not being bathed. These contrasting reports suggest uneven staffing performance or variability by unit/shifts.

Facility, layout, and accessibility: Physical aspects receive mixed comments. Some reviewers find rooms pleasant, and studios come with a fridge and microwave. However, the building is described as dark with limited natural light and has no yards or outdoor areas noted by residents. Accessibility concerns appear in at least one report describing an inaccessible bathroom with a tub-step hazard — an important safety issue for residents with mobility limitations. The in-room cooking setup is minimal (microwave and coffee pot only), so rooms are not suitable for residents who expect a full kitchen.

Dining and daily life: Dining is a commonly mentioned topic. The facility provides three meals daily, and there is a family dining option (about $5) and the ability to take home meals. Some reviewers say the food is good and dining services are fine; others recount markedly poor experiences during pandemic lockdowns (for example, reports of meals consisting of bread and peanut butter). This suggests meal quality or service may have fluctuated during high-stress periods such as the COVID-19 lockdown.

Management, safety, and COVID-related issues: Management feedback is highly inconsistent. Some reviewers call the administrator "top notch" and praise the activities director; others describe management as hostile, unresponsive, or even engaged in dangerous practices. Several very serious allegations relate to COVID-19 handling: claims that positive cases were covered up, that staff were forced to work while ill, and that threats of firing were used to compel employees to continue working. These are significant safety and regulatory concerns and are reported alongside statements that the facility is "not a safe place" for vulnerable adults. Additionally, pandemic lockdowns limited in-person viewing for prospective families, which aggravated frustrations and perceptions of secrecy for some reviewers.

Patterns and overall takeaways: The dominant pattern is one of mixed experiences—many families and residents express satisfaction with staff, cleanliness, activities, and affordability, while other reviewers report severe problems with management, safety, and staffing. The timing of complaints (several tied to the COVID lockdown period) suggests that some negative experiences may have been pandemic-related, though allegations of neglect and abusive behavior are independent and serious. Given the variability, prospective residents and families should treat these reviews as indicating that quality may vary by unit, shift, or timeframe. It would be prudent to verify current staffing levels, COVID and infection-control policies, bathroom accessibility, and management responsiveness, and to review the latest inspection reports or state complaint history. Overall, Everett Plaza appears to offer affordable, basic services with notable strengths in staff who are praised by many, but it also has troubling reports that warrant careful scrutiny before placement.

Everett Plaza sits in Everett, WA, offering a comfortable and easygoing place for folks 55 and older, and you might notice right away that there's a lot of space for people to come together or spend time with friends, from lounges and activity rooms to a library and gymnasium, and there are big apartments too-private studios, one- and two-bedroom units, and even ones with patios, all with their own bathrooms and kitchenettes with fridges and microwaves, plus some have full kitchens, and everyone gets smoke alarms and sprinklers for safety. Residents get three meals a day in the dining room, and the kitchen staff prepares restaurant-style dishes with vegan, no sugar, international, low or no sodium, and organic options, so lots of diets are covered, and family members can join in for meals too. There are on-site beauty and barber shops for hair care, a full-service salon, and people use the shop, laundry rooms, and common areas whenever they need them, plus there's resident parking out front if you drive.

The community has nursing staff onsite 24 hours a day, with a nurse available for emergencies, and help is always nearby for daily tasks like bathing, dressing, transferring from bed to chair, and medication reminders, plus they order and hand out medicine if needed, but they'll only help monitor blood sugar-residents have to manage insulin injections themselves. People who need diabetic care, memory care, incontinence care, or non-ambulatory care get assistance, though if you need incontinence support, you do need to be able to manage it yourself. Standby help is available for transfers. Home care services mean trained aides give companionship and non-medical support if you're living at home, and hospice services are available too. For those with Alzheimer's or dementia, memory care staff work to make a safe space, reduce confusion, and prevent wandering, and there are therapies and structured activities.

Everett Plaza supports independent living for those who want a social life without worrying about home chores, and assisted living for those who want both independence and a helping hand. Housekeeping, laundry, and linen change come every week, and utilities (except phone and cable) are in the rent. There's a structured activities calendar with things like exercise, bingo, pool, cards, karaoke, Wii, outings, and even religious services, and an activity director plans these to encourage friendships and keep everyone moving. The environment stays casual and friendly, and the building's set up so most rooms are easy to reach, with wheelchair-accessible showers, elevators, and ground floor units.

The facility has 105 licensed beds and offers both Independent and Assisted Living, as well as memory care, skilled nursing, and continuing care retirement community levels, and there's a focus on helping every resident keep their privacy, dignity, and independence while still getting support they need. Staff members keep medical records private and help with insurance like Medicaid, Direct Medicaid, CHPW, Molina Healthcare, United Healthcare Community Plan, and Wellpoint, though Everett Plaza doesn't take Medicare unless they have special certification. Guests, friends, and relatives are always welcome, and the whole place is designed for comfort and safety, with lots of social programs, a full activities schedule, devotional services, and people around to help all day and night. There's transportation for medical appointments, and the intake process is started by calling their admissions coordinator. Everett Plaza lets residents make choices about how they want to spend their day and encourages everyone to stay active and connect with others, always aiming to make life easier and a bit more enjoyable for everyone living there.

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