@Dash Point Care Adult Family Home

    ', 31408 28th Pl SW, Federal Way, WA, 98023
    5.0 · 13 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Compassionate, clean, excellent dementia care

    I placed my loved one here and have been blown away - beautiful, clean, home-like facility with bright, accessible spaces and home-cooked meals. The owner/RN and staff are compassionate, experienced, and attentive (nurse on duty, two staff at times); they got her out of bed within 36 hours and she's improving daily with loving, dignified dementia/hospice care. Excellent communication, courteous staff, and genuine relationships - I highly recommend and wish we'd admitted her sooner.

    Pricing

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    Amenities

    5.00 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Clean environment
    • Airy, bright, cheerful spaces
    • Modernized and well-maintained home
    • Welcoming atmosphere
    • Large, open living spaces
    • Wheelchair accessible
    • Separate roomy gathering areas
    • Huge accessible deck with views
    • Spacious resident rooms
    • Quiet street and lovely views
    • Passionate and genuine staff
    • Calm, experienced, and caring caregivers
    • Approachable and accommodating team
    • Strong, trusting resident–staff relationships
    • Supportive of families during crises
    • Consistently recommended by families
    • Excellent, high-quality clinical care
    • Rapid mobilization and rehabilitation (e.g., up within 36 hours)
    • Safe environment with daily improvement noted
    • Kind, gentle, compassionate caregivers
    • Home-cooked meals
    • Staff dote on residents and show affection
    • Professionalism and care with dignity
    • Owner is an RN and actively involved
    • Two staff / nurse on duty at all times (strong staffing levels)
    • Good communication with family
    • Skilled and trained caregivers, including dementia care
    • Comfortable for hospice-level needs

    Cons

    • Some improvements were needed over time
    • Several reviewers felt admission should have been earlier (regret about timing)

    Summary review

    Overall sentiment: Reviews for Dash Point Care Adult Family Home are overwhelmingly positive. Across multiple reviewers the facility is described as clean, bright, modernized and welcoming, and families repeatedly highlight both the physical environment and the quality of care. The dominant themes are compassionate, skilled caregiving; a strong, engaged ownership/management presence (including an owner who is an RN); a safe, home-like setting; and consistently high recommendations from families.

    Care quality and clinical support: Care quality is emphasized repeatedly. Families report rapid, measurable improvements (one specific example: a resident who was helped out of bed within 36 hours), and reviewers describe the care as excellent, safe, and improving daily. Multiple mentions indicate that clinical support is reliable — reviewers note a nurse on duty at all times and two staff on duty, which contributes to a sense of continuous oversight. The home accommodates complex needs, including dementia care and hospice-level care, and reviewers describe caregivers as trained, attentive, and skilled in meeting those needs. Professionalism, dignity-preserving care, and good outcomes are commonly cited.

    Staff, relationships, and communication: Staff performance and relationships are a standout strength. Reviewers use words such as passionate, loving, kind, patient, respectful, and dedicated to describe caregivers and owners. Staff are portrayed as forming genuine, trusting relationships with residents and families — they are approachable, supportive during family crises (for example providing support during a spouse’s illness), and maintain good communication with relatives. Many reviews emphasize that staff treat residents like family and ‘dote’ on them, suggesting both clinical competence and emotional engagement.

    Facility, amenities, and environment: The physical setting receives strong praise. The home is described as airy, bright, and cheerful with modern updates and large open living spaces. Accessibility features (wheelchair access, huge accessible deck) and separate, roomy gathering areas encourage socialization and comfort. Bedrooms and common areas are characterized as spacious, quiet, and with pleasant views from a calm street. Overall the facility atmosphere is described as peaceful and homelike, which reviewers link directly to residents’ improved well‑being and enjoyment of time spent there.

    Dining, activities, and daily life: While reviews do not detail a structured activities program, they consistently mention home-cooked meals and staff efforts to make residents comfortable and engaged. Phrases like “wife enjoying her time” and descriptions of separate gathering spaces indicate opportunities for social engagement and a generally positive day‑to‑day experience. Caregivers are frequently noted for their warmth and attentiveness in daily routines.

    Management, ownership, and professionalism: Several reviews credit committed, hands‑on owners and note that the owner is an RN, which reassures families about clinical oversight and standards. Reviewers remark on courteous, friendly staff and a professional approach to care. There are multiple endorsements referencing ongoing improvements and a committed leadership team that values training and resident welfare.

    Patterns and concerns: Negative feedback is minimal and largely contextual. A few reviewers noted that the home “improved over time,” implying there were areas addressed since admission; this suggests that early-stage adjustments were made but not that ongoing deficiencies remain. Another recurring sentiment is regret from families wishing they had admitted their loved one earlier, which is an expression of satisfaction rather than a direct criticism of the facility. No consistent concerns about safety, neglect, or communication breakdowns appear in the summaries provided.

    Conclusion and recommendation: Based on the aggregated reviews, Dash Point Care Adult Family Home presents as a high-quality, compassionate, and well-staffed adult family home with strong clinical oversight and a warm, homelike environment. Key strengths are the dedicated and experienced staff, clinical responsiveness (including nursing coverage), accessibility and pleasant physical amenities, home-cooked meals, and positive family communication. Few concerns are mentioned — mainly that initial improvements were required and that some families wished they had transitioned their loved ones sooner. Overall the pattern is one of reliable, person-centered care and strong family endorsements, making the home highly recommended by reviewers for dementia care, rehabilitation support, hospice care, and general assisted living needs.

    Location

    Map showing location of @Dash Point Care Adult Family Home

    About @Dash Point Care Adult Family Home

    @Dash Point Care Adult Family Home sits in a quiet neighborhood and can serve up to six residents in a warm, comfortable house that feels more like a family home than a facility, and people notice how calm and nurturing the place can be, which helps residents feel comfortable and safe every day and night. Experienced caregivers, including a registered nurse with over 20 years in mental health, medical-surgical, and dementia care, stay present around the clock, so that help with daily tasks, medication reminders, and mobility always comes quickly and calmly, no matter what time it is. Residents get hands-on care with personal hygiene, meals, laundry, and help going to appointments, while the staff and nurse work closely with outside healthcare professionals to make sure health needs get managed without gaps or confusion. Family members can stay involved in their loved one's care and get support and guidance, because the staff believes that everyone feels better when families feel at home and know what's going on.

    There's a lot of attention to each resident since the setting is small, and staff can focus on their needs, whether it's dementia care, stroke recovery, chronic pain, or emotional support for grief, depression, and anxiety. The team assists with end-of-life planning and pain control, always working closely with hospice if needed and making sure spiritual and emotional care matter just as much as medical care. The indoor layout is easy to move around in, and there's an outdoor patio where residents can breathe fresh air, stretch, or enjoy sunshine safely. They have experience getting a bed-bound resident moving again within a day or two, which means they know how to handle mobility issues and aren't afraid of the extra work it takes.

    There's always someone available for board and care needs, mental health concerns, and specialized support for people with dementia, memory loss, eating disorders, personality disorders, and chemical dependency, and the staff is trained to help with everyday emergencies too. The focus stays on making sure each person keeps their dignity, comfort, and a sense of well-being, whether through memory-enhancing activities, holiday and birthday celebrations, or quiet emotional support. Meals are provided, housekeeping gets done, and there's transportation help to get to medical appointments. For those who need short-term help, respite care is an option. Physical therapists can come in for special programs like fall prevention, muscle strengthening, and recovery from surgery or strokes, covering everything from balance problems to better flexibility. The whole place runs like a family house where everyone pays attention, gives respect, and tries to find little ways to make each day better for every person.

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