Kensington Gardens Resort Living

    3804 Olson Dr NW, Gig Harbor, WA, 98335
    3.4 · 9 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Beautiful community, understaffed, unsafe care

    I entrusted my mom to this visually appealing, well-manicured community because the staff seemed warm, professional, and great at socializing residents - they coordinated appointments, planned outings, welcomed visitors, and my mom initially thrived and made friends. But it felt understaffed: residents were sometimes hungry or thirsty, snacks went missing, and communication was poor (no follow-up calls or questions during evaluation). After two days of behavior without meds we refused move-in; I was shocked when hospice opioids were given against my mom's wishes. It's expensive and welcoming on the surface, but I was very disappointed in the care quality and would not recommend for assisted-living needs.

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    Amenities

    3.44 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      4.0
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Kensington Gardens Resort Living

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